Kapital Care (UK) Ltd

1 Crowndale Road, London NW1 1TU
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1 Review
  • Kapital Care (UK) Ltd, London
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Care Provided by Kapital Care (UK) Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Kapital Care (UK) Ltd
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Kapital Care (UK) Ltd Reviews (1)

Over all time Kapital Care (UK) Ltd has 1 review.

Overall Experience

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Date Published

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Review from Julia B (Daughter of Client) published on 25 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Have been using this care agency which was provided through the local authority.
Not trained carers. Not suitable for someone with dementia.
Carers have no idea how to deal with the person with this condition.
My parent shoved around in bed during personal care like my parent don’t feel anything
causing too much distress and then accusing my parent of doing wrong.
My parent did not like them handling in the manner they did. Making my parent irritable and end up raising hands to make them stop.
Carers then complaining to their manager for my parent being aggressive when they were responsible for making my parent like that as they could not deal with someone with dementia, as they did not know how to.
My parent got badly injured and ended up with a fracture on hand. The carer quickly finished off and ran off.
She then denied she knows anything about it. She is being investigated. She should not be working as a carer.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 14 Sep 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about Kapital Care (UK) Ltd

What Type of Services does Kapital Care (UK) Ltd offer?

Kapital Care (UK) Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Kapital Care (UK) Ltd to verify any information. View our terms and conditions. Kapital Care (UK) Ltd has a Basic Service – more info.