Kanyuchi Healthcare

19 Katana House, Fort Fareham, Business Park, Newgate Lane, Fareham PO14 1AH
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10 52 Reviews
  • Kanyuchi Healthcare, Fareham
Kanyuchi Healthcare is an independent Homecare Provider. It has been providing invaluable care and support to people in and around Fareham since 2016.

Following a career as a care assistant and registered nurse, the founder of Kanyuchi Healthcare launched the company with a passion to provide high quality care and support to people in their own homes, applying everything they'd learnt throughout their career in the sector.

Kanyuchi Healthcare includes a team of managers, Senior Staff and Carers. All staff are involved in care visits, this enables the team to provide a high level of care where you can also get to know the whole team closely. They work in collaboration with other local professionals to enhance your health, wellbeing and access to local services.

Why choose Kanyuchi Healthcare?

•        You are provided with a personal touch. They are committed to ensure the care and support you receive is good enough for their own loved ones.
•        All staff are trained to provide high quality care and this training is continuous.
•        Kanyuchi Healthcare ensures you are familiar with your team of carers and visits are long enough to meet your needs.
•        They use an award-winning management system to monitor care calls and with your consent this can be accessed by you & your family members.
•        They conduct regular assessments to ensure the service they provide meets your needs.
•        The company is registered by the Care Quality Commission and is a member of the UK Home Care Association.
•        There are safeguarding policies and procedures in place to minimise risk of harm and maintain your safety.

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Care Provided by Kanyuchi Healthcare

  • Type of Service
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Kanyuchi Ltd
  • Person in charge
  • Serge Matambanadzo (Manager)

Funding & Fees Guide for Kanyuchi Healthcare

  • Prices

  • Prices start from £19.50

Kanyuchi Healthcare Reviews (52)

Total of 52, showing 1-20
10

Kanyuchi Healthcare has a Review Score of 10 (9.987) out of 10, based on 13 reviews in the last 2 years. Over all time Kanyuchi Healthcare has 52 reviews.

Overall Experience

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Review from Lesley V (Daughter of Client) published on 11 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum who has dementia has been receiving live-in care for the past 5 months. The manager has been very helpful and responsive and I have felt reassured that he is very knowledgeable and understanding of patients who have dementia. Getting Mum used to live-in care was very challenging but through her
carer's patience and understanding supported by the manager, she eventually settled. The communication has been excellent and it has meant that I feel reassured she is in great hands so I have been able to step back from the stress and concentrate on my own life and family. Mum's main carer is great with her and has got to know her really well and works with her changing moods and the challenges this brings. Patience is very understanding with Mum and has become attuned to her needs and routines. The break carers take her out and she seems to have fun going to groups and having outings. The carers are all caring and professional and I would definitely recommend this agency.

Reply from Serge Matambanadzo, Manager at Kanyuchi Healthcare

We appreciate your feedback and pleased to hear you are having a positive experience of our care services and knowing we are making a difference really brings home what care service we are trying to achieve as a team.


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Review from Shelia P (Wife of Client) published on 21 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care was brilliant, every aspect of my husband's care was kind, respectful and professional in every way, we would not have been able to keep his wishes in tact of staying at home til his last days if it was not for Kanyuchi Healthcare. They have my utmost respect every single carer who came to
us.

Reply from Serge Matambanadzo, Manager at Kanyuchi Healthcare

Thank you for your feedback. It was a great pleasure to support you and your husband.


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Review from Andrew H (Son of Client) published on 21 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a worsening of my mum's condition we used Kanyuchi for a visit a day. They were very professional ensuring all the carers knew my mum's needs and care plan. All the carers were very caring towards my mum and helped her with all her care needs. We would not hesitate to use Kanyuchi should we
have a requirement again. Many thanks.

Reply from Serge Matambanadzo, Manager at Kanyuchi Healthcare

Many thanks, for your valuable and positive feedback.


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Review from Brendan H (Client) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following surgery and a mini-stroke, my wife required care at home. The manager carried out a thorough assessment of both the care my wife required and also the support that I as a carer required. This resulted in a package of care that allowed me to have a break whilst my wife received the care she
required.
The staff are excellent, they are patient and courteous, they engage in conversation and keep my wife informed as to what they are doing. They have a sense of humour and no task is too much for them, they go the extra mile to ensure that the standard of care is to a very high standard.
I feel quite confident that if I have to go out whilst my wife is receiving care, she is in safe hands.
A highly professional and caring company.

Reply from Serge Matambanadzo, Manager at Kanyuchi Healthcare

Thank you for such positive feedback and really pleased you are happy with the standard of care you are receiving from Kanyuchi.


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Review from Nigel B (Son of Client) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum lives alone and independently and, has done so for over 20 years. A couple of months before my wife and I were due to go on holiday, she developed a frozen shoulder which resulted in extreme pain, immobility and depression. I contacted Kanyuchi who were happy to provide personal care and welfare
checks on her whilst we were away. The manager carried out a thorough assessment and tailor-made a care plan which covered all of my mum's needs. The carers were made aware that she had a good sense of humour and enjoyed to chat and laugh. We were very happy and relieved to see that she remained positive every day and built a great rapport. She said they were all brilliant and looked after her impeccably and professionally. In addition, the manager made it possible for us to read the carer's notes after each visit whilst we were away, so we could see how she was getting on and put our minds at rest, they even sent a photograph of her smiling with one of the carers.
An excellent company.

Reply from Serge Matambanadzo, Manager at Kanyuchi Healthcare

Thank you very much for such positive feedback. The team and I really appreciate this.


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Review from Ian M (Son of Client) published on 6 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can highly recommend the Manager and his team. They treated my dad with the utmost respect and care. He always sang their praises and he always looked forward to their visits. This company is very good at what it does, and I wouldn't hesitate to use them again if the opportunity arose.

Reply from Serge Matambanadzo, Manager at Kanyuchi Healthcare

Many thanks for your feedback. Really good to hear such positive feedback.


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Review from Lisa L (Granddaughter of Client) published on 29 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been a client for eight months and I couldn’t be happier with the service provided. From the initial meeting with the manager and a carer, I have been listened to and the needs of my nan have been put first.
My nan thoroughly enjoys the time she spends with the carers, whether that be just
sat chatting in her care home or being taken on outings. The carers have built fantastic relationships with my nan and she talks about the shopping trips, visits to the garden centre, their walks and picnics with great joy.
I have found the flexibility and the communication to be excellent and I wouldn’t hesitate to recommend you to anyone.

Reply from Serge Matambanadzo, Manager at Kanyuchi Healthcare

Thank you for the positive feedback, it means a lot to the team to know that we are making a positive difference.


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Review from David T (Son of Client) published on 17 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team has looked after my mum in the Wickham area for past three years. From the manager to all the team, thank you. The carers have shown compassion and a true desire to show love and care. Dementia is a horrible disease, but these guys gave their best every day. Thank you.

Reply from Serge Matambanadzo, Manager at Kanyuchi Healthcare

Many thanks for your feedback, we really enjoy working with your mum and supporting her to remain as independent for as long as possible. Best Regards.


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Review from Christopher L (Client) published on 19 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having being with Kanyuchi for the last seven years for my care, I have been cared for with the upmost respect and dignity. I can not speak highly enough for the care they have given me and how they make me feel safe. Always professional and always with a smile.

Reply from Serge Matambanadzo, Manager at Kanyuchi Healthcare

Many thanks for your positive feedback and we are really pleased to hear you are happy with the care you are receiving.


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Review from Sherif E (Son of Client) published on 28 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and helpful and always willing to go the extra mile to help others and make sure they have everything they need and very professional and kind to my mom. They are always there when needed, and they always make sure that my mom gets everything she needs and make sure before they leave to
ask her if she’s okay and if she needs anything else done. Great customer service and support, and much appreciated for the help they do and provide to my family. Five stars rating.

Reply from Serge Matambanadzo, Manager at Kanyuchi Healthcare

Thank you for taking the time to complete a review of the care and support your mother is receiving.


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Review from Margaret S (Daughter of Client) published on 17 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our 91-year-old mother was housebound and chose to live at home which required an increasing amount of help throughout the day. Kanyuchi Care staff, who visited her over the past year, have been caring and compassionate, never rushing her but taking time to complete her personal care and ensure she
was as comfortable as possible despite her medical issues. The whole team went above and beyond to show Mum respect and assist her with whatever was required, often overrunning whilst still acting in a calm and patient manner. Mum passed away recently due to the frailty of old age but no one could have received better end-of-life care than from the 'Kanyuchi Angels' who Mum adored. Thank you, you are a first-class team!

Reply from Serge Matambanadzo, Manager at Kanyuchi Healthcare

Thank you for taking time to provide such positive feedback about the care and support your mum received from Kanyuchi care team.


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Review from S N (Daughter of Client) published on 15 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Kanyuchi Healthcare carers have looked after my mum since February 2022, when she returned home following several months in hospital.
All the carers have treated her well and helped to restore her confidence and overcome her general anxiety.
Whenever I visit my mum and the carers are present they
are always friendly and chatty. It is also easy to contact the management team to discuss anything.

Reply from Serge Matambanadzo, Manager at Kanyuchi Healthcare

Thank you very much for your lovely feedback regarding the care service you are receiving from Kanyuchi.


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Review from Susan S (Daughter of Client) published on 18 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole family are very happy with the care that our mum/nan is getting. She always looks forward to the carers coming in and feels very relaxed with them and has a joke with them all. I feel the communication is really good between myself and the carers and always get updates on how my mum is doing/feeling.
We feel that all the carers have built my mum's confidence as she was very anxious when she first come out of hospital. I would highly recommend the company.

Reply from Serge Matambanadzo, Manager at Kanyuchi Healthcare

Dear Sue


It is really reassuring to hear that your family is happy with the carer we are providing for your mum/nan and looks forward to seeing her carers.


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Review from K S (Daughter of Client) published on 10 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care company are very helpful and the carers are very good and friendly.

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Review from Brenda S (Client) published on 27 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I look forward to seeing the carers coming each day. We chat and laugh while they take care of my needs. I feel very lucky to have the standard of care.

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Review from K R (Client) published on 22 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff were friendly and very helpful. No complaints from my side.

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Review from M S (Friend of Client) published on 14 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As I have some responsibility for the health and welfare of the client I was first made aware of the service provider when they were selected to visit the client twice daily to administer medication and offer any basic assistance they might consider appropriate during their visit. I have always found
them to be reliable and willing to assist the client and feel reassured by their visits. Also, if I have ever wanted to discuss matters concerning the client with them they are easy to contact or will respond quickly.

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Review from Julie C (Sister of Client) published on 26 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kanyuchi Healthcare have been providing companionship care to my disabled brother for almost a year. The carers have always treated my brother with the utmost respect, and show genuine interest in his hobbies and make him feel valued. They always provide plenty of notice as to which carer will be in
attendance and always introduce any new carers to my brother beforehand, ensuring he is happy and comfortable with the carer before they actually start caring for him. The positive friendly attitudes of the carers has definitely provided my brother with a new lease of life and he looks forward to the days they attend him.

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Review from Amanda R (Daughter of Client) published on 20 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and his team have been providing excellent care for my mother since November 2021, enabling her to be cared for at home.
All the carers are fantastic, attending to her needs and have a friendly professional approach to everything they do.
As a family, we are very grateful for everything
they have done and will continue to do.

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Review from Susan W (Wife of Client) published on 14 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the ladies are very caring and always cheerful - nothing is too much trouble. Sometimes I just need a chat, and they’re always willing to spend a few minutes with me too.
I thoroughly recommend Kanyuchi.

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Current Review Score: 10.0 (9.987)

Overview of Review Score

The Review Score of 10 (9.987) out of 10 for Kanyuchi Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.987 for Kanyuchi Healthcare is calculated as follows: ( (75 Excellents x 5) + (1 Goods x 4) ) ÷ 76 Ratings = 4.987

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Kanyuchi Healthcare is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (5)

Natalie

Natalie

Job Title: Deputy Manager

Joined: 2021

How long have you been caring for us?
Since 1st March 2021


How long have you been working in the care industry?
I have been working in the care industry for just under 12 years.


What attracted you to care?
My eldest daughter was seriously poorly in hospital for 6 months and the care I watched my daughter receive made me want to explore the care industry.


What is your favourite thing about care?
The satisfaction I get from helping someone; The feeling I get in my tummy from making a difference in someone's life.


What do you find positive about Kanyuchi?
The friendly, caring team. The way that they are all prepared to go the extra mile.


Describe yourself in a few sentences.
Hard-working, caring, friendly and always happy (singing).


Are you interest in or have more experience in a particular area of care?
I am very experienced in palliative and end of life care.
I am interested in catheter care and wound care.


Alex

Alex

Job Title: Care co-ordinator

Joined: 2017

How long have you been working in the care industry?
I have been in working in the care sector for over 8 years.


What attracted you to care?
I liked the sound of being a lone worker, working in the community and looking after the elderly to give them good well-being.


What is your favourite thing about care?
Brightening up a service user's day.


What do you like about Kanyuchi?
We all get along, we are a good hardworking team that looks out for each other.


Describe yourself in a few sentences.
Friendly, kind and honest.


Are you interested or have more experience in a particular area of care?
No, I enjoy all sectors of care.


Nina

Nina

Job Title: Bank Carer

Joined: 2016

How long have you been working in the care industry?
Previous to my present job at Kanyuchi I ran my own childminding business from home for 14 years.
I enjoyed my time with the children immensely, which could at times be challenging as well as extremely rewarding, especially as I have been able to watch many of the children I cared for grow from babies to happy children and successful young adults.
Just before I decided to hang up my baby blankets and end my business, I had my final OFSTED inspection and was rewarded with an Outstanding which made all my hard work worthwhile.


What attracted you to care?
I am one of those people who gets a kick out of helping others, it upsets me when I see suffering and sadness. I know what a difference having someone who really ‘cares’ can do.


What is your favourite thing about care?
If I can make a positive difference to someone’s life and wellbeing and also close family members lives, then it means a lot to me.
It’s a lovely feeling knowing someone is looking forward to seeing you and really appreciates what you do for them.
Often our clients like to talk about their past, they may be lonely or just like to talk, some stories are so very interesting and full of history.


What is good about Kanyuchi?
We have a great team, which is steadily growing. We all get along well and work well together and individually.
I feel we are listened to if we have any concerns or problems, and Serge will always do his best to keep the company running smoothly and keep everyone, clients and staff, happy.


Describe yourself in a few sentences.
I like to think I am approachable; I’m hard working and have a good sense of humour. I enjoy being around positive and kind people. I don’t like being in a negative environment and find ‘energy vampires’ draining. Luckily none work at Kanyuchi!


Are you interested or have more experience in a Particular area of care?
I am interested and have experience with end of life care. Otherwise have experience over the broad section of care.


Clare

Clare

Job Title: Carer

Joined: 2019

How long have you been caring for us?
I have been with the company since November 2019


How long have you been working in the care industry?
I used to be in childcare and work for the NHS but I came into care with the elderly approximately 6 years ago.


What attracted you to care?
I like to help people and the hours work well for my lifestyle.


What is your favourite thing about care?
Meeting clients and hearing all about them


What is good about working at Kanyuchi?
We are appreciated and respected by senior staff and management


Describe yourself in a few sentences.
I am a chatty, outgoing, bubbly member of staff.


Are you interested in or have more experience in a particular area of care?
Dementia, I would like to work towards my NVQ3


Laura

Laura

Job Title: Carer

Joined: 2020

How long have you been caring for Kanyuchi?
Since January 2020


How long have you been working in the care industry?
Since I was 16 years old


What attracted you to care work?
To be able to make a difference and help someone through their care and to also meet clients with different needs.


What do you enjoy about care work?
Making the clients smile and laugh which makes a good impact in their life.


What is good about Kanyuchi?
Great team and good communication.


Are you interested in or have more experience in a particular area of care?
I enjoy end of life care; ensure clients are comfortable/ pain free. I have experience with Stoma, catheter, pressure sores and general care especially clients with servere dementia.


Frequently Asked Questions about Kanyuchi Healthcare

How many Carers does Kanyuchi Healthcare employ?

Kanyuchi Healthcare employs 19 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Kanyuchi Healthcare to verify any information. View our terms and conditions. Kanyuchi Healthcare has a Platinum Service – more info.