Kanyuchi Healthcare

19 Katana House, Fort Fareham, Business Park, Newgate Lane, Fareham PO14 1AH
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10 52 Reviews
  • Kanyuchi Healthcare, Fareham
Kanyuchi Healthcare is an independent Homecare Provider. It has been providing invaluable care and support to people in and around Fareham since 2016.

Following a career as a care assistant and registered nurse, the founder of Kanyuchi Healthcare launched the company with a passion to provide high quality care and support to people in their own homes, applying everything they'd learnt throughout their career in the sector.

Kanyuchi Healthcare includes a team of managers, Senior Staff and Carers. All staff are involved in care visits, this enables the team to provide a high level of care where you can also get to know the whole team closely. They work in collaboration with other local professionals to enhance your health, wellbeing and access to local services.

Why choose Kanyuchi Healthcare?

•        You are provided with a personal touch. They are committed to ensure the care and support you receive is good enough for their own loved ones.
•        All staff are trained to provide high quality care and this training is continuous.
•        Kanyuchi Healthcare ensures you are familiar with your team of carers and visits are long enough to meet your needs.
•        They use an award-winning management system to monitor care calls and with your consent this can be accessed by you & your family members.
•        They conduct regular assessments to ensure the service they provide meets your needs.
•        The company is registered by the Care Quality Commission and is a member of the UK Home Care Association.
•        There are safeguarding policies and procedures in place to minimise risk of harm and maintain your safety.

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Care Provided by Kanyuchi Healthcare

  • Type of Service
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Kanyuchi Ltd
  • Person in charge
  • Serge Matambanadzo (Manager)

Funding & Fees Guide for Kanyuchi Healthcare

  • Prices

  • Prices start from £19.50

Kanyuchi Healthcare Reviews (52)

Total of 52, showing 41-52
10

Kanyuchi Healthcare has a Review Score of 10 (9.987) out of 10, based on 13 reviews in the last 2 years. Over all time Kanyuchi Healthcare has 52 reviews.

Overall Experience

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  • 2
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Date Published

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5
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39

Review from J C (Wife of Client) published on 13 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband, who has advanced dementia, has been expertly cared for by Kanyuchi Healthcare. They brighten his day taking him on trips out eg to the beach and are always coming up with new places to visit. Apart from staff holidays, we are provided the same carer which is very much appreciated. The carers
are fun and go to great lengths to support each of us, always listening to our care needs and trying to help. Kind and compassionate - couldn't manage without them!

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Review from S M (Wife of Client) published on 1 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have never been anything but pleased with the care and consideration that we get from Kanyuchi Healthcare. The owner does his utmost to accommodate any alterations in our needs. Kanyuchi has provided us with continuity, something extremely important for him with his Alzheimer's and myself so that
I may leave him confident that he is happy and safe. Over the last year, we have had just one regular sitter every week, and the owner himself comes if our regular carer is on holiday or for any reason unable to attend. They both engage hin in puzzles, photographers, music etc. The owner does boys talk about football, one of his old passions! They both take him out weather and Covid-19 permitting. Making his lunch to eat at home or with them for a picnic. All in all very happy.

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Review from Rebecca W (Client) published on 11 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carer(s) are very punctual and help me with any tasks I may need assistance with. They assist me in facilitating my independence and very flexible in terms of ensuring that the things that I want to do are done to the best of their ability.

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Review from S P (Client) published on 9 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

our care provider has been with us for over a year. We find them professional at all levels of the care they provide. We could not get through our journey without them.

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Review from Karen F (Daughter of Client) published on 4 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very happy with the care that Kanyuchi Healthcare have provided for my mum. Mum suffers from Alzheimer’s and has recently gone to live in a care home, but up until the day that she did, the staff at Kanyuchi have been amazing.
They took time to get to know my mum and her daily routine and
she loved seeing “her ladies” every day.
We needed more help from Kanyuchi when Mum's day centre was closed because of the Coronavirus, and they were very accommodating with any changes or extra visits we needed.
It was easy to contact the manager if I needed to, and we had regular updates on Mum's progress.
I don’t know what our family would have done without their kindness, compassion and expertise towards my mum, and our family always felt very comforted that they were looking after our mum, at the times that we couldn’t.
I would highly recommend Kanyuchi Healthcare to anyone.

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Review from Colin M (Son of Client) published on 18 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Looked after my mother with the perfect care for her needs. The compassion towards her is second to none. Nice to see happy and smiley people who love what they do. You can see the staff are trained to a high standard. Would recommend them to family and friends.

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Review from Jackie L (Partner of Client) published on 18 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service with their 1st priority being the care and needs of my partner.
Always punctual, friendly and professional.

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Review from J N (Client) published on 11 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Kanyuchi Healthcare have been providing my care, the service has been excellent. After spending most of January in hospital, the care when I was discharged has been exemplary. The carers have done everything they can to help with my recovery. I have a wonderful set of carers.

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Review from S M (Husband of Client) published on 11 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So pleased with service we have received.

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Review from Loreen F (Husband of Client) assisted by family/friend published on 2 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are outstanding and always go above and beyond their duty, they are always polite, caring and respectful.

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Review from B S (Wife of Client) published on 16 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not wish for a better caring service.
All the staff are always cheerful and bright and give us a welcome light to our day. They are always on time, and they are smartly dressed.
Nothing is too much trouble for them, and they are very understanding and compassionate.

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Review from Barbara M (Client) published on 12 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very happy with my care with this company, and very relieved having had other care companies with upsetting results (bad and uncaring carers, lack of hygiene, time or even interest!). This company are very reliable, hygienic, very caring of you and your needs, and most helpful an interested.
I cannot praise them enough!

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Current Review Score: 10.0 (9.987)

Overview of Review Score

The Review Score of 10 (9.987) out of 10 for Kanyuchi Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.987 for Kanyuchi Healthcare is calculated as follows: ( (75 Excellents x 5) + (1 Goods x 4) ) ÷ 76 Ratings = 4.987

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Kanyuchi Healthcare is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (5)

Natalie

Natalie

Job Title: Deputy Manager

Joined: 2021

How long have you been caring for us?
Since 1st March 2021


How long have you been working in the care industry?
I have been working in the care industry for just under 12 years.


What attracted you to care?
My eldest daughter was seriously poorly in hospital for 6 months and the care I watched my daughter receive made me want to explore the care industry.


What is your favourite thing about care?
The satisfaction I get from helping someone; The feeling I get in my tummy from making a difference in someone's life.


What do you find positive about Kanyuchi?
The friendly, caring team. The way that they are all prepared to go the extra mile.


Describe yourself in a few sentences.
Hard-working, caring, friendly and always happy (singing).


Are you interest in or have more experience in a particular area of care?
I am very experienced in palliative and end of life care.
I am interested in catheter care and wound care.


Alex

Alex

Job Title: Care co-ordinator

Joined: 2017

How long have you been working in the care industry?
I have been in working in the care sector for over 8 years.


What attracted you to care?
I liked the sound of being a lone worker, working in the community and looking after the elderly to give them good well-being.


What is your favourite thing about care?
Brightening up a service user's day.


What do you like about Kanyuchi?
We all get along, we are a good hardworking team that looks out for each other.


Describe yourself in a few sentences.
Friendly, kind and honest.


Are you interested or have more experience in a particular area of care?
No, I enjoy all sectors of care.


Nina

Nina

Job Title: Bank Carer

Joined: 2016

How long have you been working in the care industry?
Previous to my present job at Kanyuchi I ran my own childminding business from home for 14 years.
I enjoyed my time with the children immensely, which could at times be challenging as well as extremely rewarding, especially as I have been able to watch many of the children I cared for grow from babies to happy children and successful young adults.
Just before I decided to hang up my baby blankets and end my business, I had my final OFSTED inspection and was rewarded with an Outstanding which made all my hard work worthwhile.


What attracted you to care?
I am one of those people who gets a kick out of helping others, it upsets me when I see suffering and sadness. I know what a difference having someone who really ‘cares’ can do.


What is your favourite thing about care?
If I can make a positive difference to someone’s life and wellbeing and also close family members lives, then it means a lot to me.
It’s a lovely feeling knowing someone is looking forward to seeing you and really appreciates what you do for them.
Often our clients like to talk about their past, they may be lonely or just like to talk, some stories are so very interesting and full of history.


What is good about Kanyuchi?
We have a great team, which is steadily growing. We all get along well and work well together and individually.
I feel we are listened to if we have any concerns or problems, and Serge will always do his best to keep the company running smoothly and keep everyone, clients and staff, happy.


Describe yourself in a few sentences.
I like to think I am approachable; I’m hard working and have a good sense of humour. I enjoy being around positive and kind people. I don’t like being in a negative environment and find ‘energy vampires’ draining. Luckily none work at Kanyuchi!


Are you interested or have more experience in a Particular area of care?
I am interested and have experience with end of life care. Otherwise have experience over the broad section of care.


Clare

Clare

Job Title: Carer

Joined: 2019

How long have you been caring for us?
I have been with the company since November 2019


How long have you been working in the care industry?
I used to be in childcare and work for the NHS but I came into care with the elderly approximately 6 years ago.


What attracted you to care?
I like to help people and the hours work well for my lifestyle.


What is your favourite thing about care?
Meeting clients and hearing all about them


What is good about working at Kanyuchi?
We are appreciated and respected by senior staff and management


Describe yourself in a few sentences.
I am a chatty, outgoing, bubbly member of staff.


Are you interested in or have more experience in a particular area of care?
Dementia, I would like to work towards my NVQ3


Laura

Laura

Job Title: Carer

Joined: 2020

How long have you been caring for Kanyuchi?
Since January 2020


How long have you been working in the care industry?
Since I was 16 years old


What attracted you to care work?
To be able to make a difference and help someone through their care and to also meet clients with different needs.


What do you enjoy about care work?
Making the clients smile and laugh which makes a good impact in their life.


What is good about Kanyuchi?
Great team and good communication.


Are you interested in or have more experience in a particular area of care?
I enjoy end of life care; ensure clients are comfortable/ pain free. I have experience with Stoma, catheter, pressure sores and general care especially clients with servere dementia.


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