Bee's Care Ltd

89 Priory Road, Peterborough PE3 9EE
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9.2 10 Reviews
  • Bee's Care Ltd, Peterborough
Bee’s Care Ltd is a domiciliary care provider that tailors its services to the individual needs and choices of each Service User. The agency treats all Service Users with equality, respect, and dignity during the delivery of care. The team aims to provide person-centred care with compassion and affection, fostering positive relationships with all Service Users.

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Care Provided by Bee's Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Bee's Care Ltd
  • Person in charge
  • Bushra Alam (Manager)

Funding & Fees Guide for Bee's Care Ltd

  • Prices

  • £24.00 per hour

Bee's Care Ltd Reviews (10)

9.2

Bee's Care Ltd has a Review Score of 9.2 (9.226) out of 10, based on 8 reviews in the last 2 years. Over all time Bee's Care Ltd has 10 reviews.

Overall Experience

  • 5
  • 4
  • 0
  • 0
  • 1

Date Published

10
2
8
8
2

Review from Pamela P (Client) assisted by family/friend published on 8 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All is good.

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Review from Richard W (Son of Client) published on 4 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first telephone contact with the office and throughout the period that my mother received care from Bee's Care our family found the standard of care exceptional. The carers were both professional and kind and the administrative staff patient and accommodating. We are happy to recommend Bee's,
without reservation, to any family in need of a care package for an elderly family member.

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Review from T C (Daughter of Client) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Most staff are kind, courteous and engaging with my mother. The majority involve my mum in her care needs and take the time to attempt to understand what she is trying to say. Most have good standards of care including basic care needs, attention to skincare, personal hygiene etc. We have a few carers
who come regularly and have a good rapport with my mum and they look out for her best interest and communicate any concerns to me. There are a few members of staff that would benefit from further training and a general understanding of their client base.

Reply from Bushra Alam, Director at Bee's Care Ltd

Thank you for your thoughtful feedback. We're glad to hear that most of our staff are providing your mother with the care and attention she deserves. We appreciate your comments on areas for improvement and will focus on additional training to ensure all staff meet our high standards. Your insights are invaluable, and we're committed to providing the best care for your mother.


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Value for Money

Review from Richard D (Client) assisted by family/friend published on 7 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I appreciate the helpers who come and help me daily. They are very polite and helpful to me. They help me from the morning to evening with daily chores, like shopping, cooking and cleaning the house.

Reply from Bee's Care Team, Manager at Bee's Care Ltd

Thank you for your kind words; we're thrilled our helpers have made a positive impact on your daily life!


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Review from D D (Client) published on 31 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My support worker is really friendly and helps me get out in the community.

Reply from Bee's Care Team, Manager at Bee's Care Ltd

Thank you for your feedback. We are pleased to hear that your support worker is friendly and has been assisting you in engaging with the community.


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Review from G R (Client) assisted by family/friend published on 17 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the carers service attendants, attending to me, come along quite naturally good and experienced and talk to me in a lovely, one-to-one way.
(One or two attendants are not so gifted in giving the carers service.)
Have found the foreign carers (although very good) talk to me then I feel uncomfortable
if two foreign ones talk in their language to each other.
Any problems, the carers are good to deal with them.

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Review from Delena W (Client) published on 17 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The team are fantastic and always goes the extra mile to ensure I am very well.
I can't thank the care team enough as they provide a wonderful service and I feel very well cared for.

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Review from Robert W (Husband of Client) published on 17 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife receives carers four times daily. She is dependent on the carers for bathing, washing and dressing. This care has been provided in a kind and sympathetic manner. The carers also provide mental care and support. My wife has got to know her carers and considers them her friends.

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Review from S M (Daughter of Client) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Very poor care. The staff are untrained, we had many issues with this company. I would not recommend unless you want your loved one to get hurt by them and if you complain it just gets ignored or try and turn it on you.

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Review from Anum (Friend of Client) published on 23 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A care company with dedicated and caring staff who go above and beyond to meet the needs of service users. I have never had any issues with this care company, they have always tried to do as much as they can to support the service user and make an effort to converse with family members.

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Current Review Score: 9.2 (9.226)

Overview of Review Score

The Review Score of 9.2 (9.226) out of 10 for Bee's Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.426 for Bee's Care Ltd is calculated as follows: ( (22 Excellents x 5) + (23 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 47 Ratings = 4.426

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bee's Care Ltd is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Bee's Care Ltd

What Type of Services does Bee's Care Ltd offer?

Bee's Care Ltd offers Home Care.

How many Carers does Bee's Care Ltd employ?

Bee's Care Ltd employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bee's Care Ltd to verify any information. View our terms and conditions. Bee's Care Ltd has an Enhanced Service – more info.