Helping Hands Home Care (Warwickshire)

Arden Quarter, Alcester Road, Stratford-upon-Avon CV37 6PP
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7.8 1 Review
  • Helping Hands Home Care (Warwickshire), Stratford-upon-Avon
Committed to ensuring people in need of care receive the support they deserve, Helping Hands' Warwickshire branch provides person-centred care that enables people to continue to lead meaningful lives at home and be part of their communities.

With over 100 branches and 6,000 carers providing dedicated support across England and Wales, Helping Hands Home Care is one of the UK’s leading home care providers.

Like at the other branches, the Warwickshire team goes above and beyond to ensure that each individual in their care receive the best condition-led care available.

Whether you need 30-minute visits throughout the week to support with cooking and cleaning, short-term care whilst your usual caregiver takes a break or round-the-clock support with live-in care; Helping Hands will work closely with you to provide unique home care that is completely bespoke to you and your needs.

The Helping Hands Warwickshire team offers dedicated support ranging from personal care, household chores and medication administration, all the way through to companionship, mobility assistance and nurse-supported care for complex conditions. If your circumstances change at the last minute, the team will often have high-quality care in place within 24 hours of your initial enquiry.

Areas covered include but are not limited to: Stratford-upon-Avon, Bidford, Welford, Studley and the surrounding areas.

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Care Provided by Helping Hands Home Care (Warwickshire)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

Funding & Fees Guide for Helping Hands Home Care (Warwickshire)

  • Prices

  • Domiciliary Care From £34.60 per hour.

  • We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

Helping Hands Home Care (Warwickshire) Reviews (1)

7.8

Helping Hands Home Care (Warwickshire) has a Review Score of 7.8 (7.800) out of 10, based on 1 reviews in the last 2 years. Over all time Helping Hands Home Care (Warwickshire) has 1 review.

Overall Experience

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Date Published

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Review from Colin P (Husband of Client) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, quite satisfactory. As we are new to this type of service we are unable to comment much further and as time goes on we will be more able to judge. Apart from the occasional lateness which we know may not be avoided and the early hiccup with the credit control department having lost my original
direct debit mandate form, I have no further comments.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 7.8 (7.800)

Overview of Review Score

The Review Score of 7.8 (7.800) out of 10 for Helping Hands Home Care (Warwickshire) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.800 for Helping Hands Home Care (Warwickshire) is calculated as follows: ( (4 Excellents x 5) + (1 Goods x 4) ) ÷ 5 Ratings = 4.8

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Helping Hands Home Care (Warwickshire) is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (1)

Nesta

Nesta Bishop

Job Title: Branch Manager

Joined: 2019

I have been a manager for over 20 years both in a commercial business and with Helping Hands. I am a mum of two grown-up children and a Nana. I am a true Welshy who likes to have a chat and get to know people, and I like to know the background of our customers and carers alike so I can support them fully.


I have been managing care in the local community for 18 months with Helping Hands. It’s
my responsibility to meet with customers to gain feedback on a regular basis and ensure that
they are happy with our service, to meet potential new customers face-to-face and to manage
a wonderful team of visiting carers in line with CQC, supporting them with supervision and appraisals.


I am a firm believer that everyone should have the choice to stay at home and
receive care with their family and friends around them. I have the drive to ensure that all of
my customers are receiving the best possible service with the highest calibre of local carers.


Frequently Asked Questions about Helping Hands Home Care (Warwickshire)

What Type of Services does Helping Hands Home Care (Warwickshire) offer?

Helping Hands Home Care (Warwickshire) offers Home Care.

How many Carers does Helping Hands Home Care (Warwickshire) employ?

Helping Hands Home Care (Warwickshire) employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Warwickshire) to verify any information. View our terms and conditions. Helping Hands Home Care (Warwickshire) has a Platinum Service – more info.