Respectful Care Rotherham and Doncaster

Unit B6, Taylors Court, Parkgate, Rotherham S62 6NU
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Top 20 award
10 40 Reviews
  • Respectful Care Rotherham and Doncaster, Rotherham
Respectful Care Rotherham and Doncaster is founded on two core principles that govern the way it operates:

•       An aim to raise the standards of care across the counties it operates in
•       A dedication to improving the working conditions for care professionals

Respectful Care is one of the leading home care providers across Nottinghamshire, Derbyshire and South Yorkshire.

It provides care and support services such as personal care and dementia care, plus companionship services and shopping/meal preparation.

Staff recognise that each client is an individual, someone with their own diverse needs and requirements.

That is why there is an investment in getting to know you, and why a personalised plan is created to enable you to live a life that is as independent, active and fulfilled as possible.

All of this will ensure that you are happy and confident that your loved ones are safe and enjoying the highest standards of homecare at all times.

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Care Provided by Respectful Care Rotherham and Doncaster

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments

Good to Know

  • Person in charge
  • Julie Connelly (Registered Manager)

Funding & Fees Guide for Respectful Care Rotherham and Doncaster

  • Prices

  • £24.50 for a 30 min call, £29.50 for a 45-minute call, £35.50 for a 60-minute call

  • Payments, Self Funding, Direct Payments.


    Please contact our office for further details

Respectful Care Rotherham and Doncaster Reviews (40)

Total of 40, showing 1-20
10

Respectful Care Rotherham and Doncaster has a Review Score of 10 (9.986) out of 10, based on 12 reviews in the last 2 years. Over all time Respectful Care Rotherham and Doncaster has 40 reviews.

Overall Experience

  • 34
  • 6
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Date Published

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29

Review from S M (Client) published on 4 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had my carer for over 7 months and find them very cheerful adnd helpful.

Reply from Julie Connelly, Registered Manager at Respectful Care Rotherham and Doncaster

Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you are satisfied with our service. Our team is committed to delivering high-quality safe care, and your feedback is a great encouragement to us all.


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Review from G B (Client) assisted by family/friend published on 3 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers are very caring.

Reply from Julie Connelly, Registered Manager at Respectful Care Rotherham and Doncaster

Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you are satisfied with our service. Our team is committed to delivering high-quality safe care, and your feedback is a great encouragement to us all.


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Review from L B (Father of Client) published on 4 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They are very good with my son. He loves it when they come to see him and they are good at what they do.

Reply from Julie Connelly, Registered Manager at Respectful Care Rotherham and Doncaster

Thank you for taking the time to leave us a 5-star review. We are glad to hear that your son and yourself are pleased with the service we provide. Our team is committed to delivery high-quality service your feedback is a great encouragement to us all.


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Review from F J (Client) published on 20 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care has been very very good I am being very well looked after in all aspects. The carers chat to me as they do their tasks.
They keep my home clean and tidy, look after my laundry and prepare my food as I ask them to do. They are very cheerful and leave me feeling good a first-class company.

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Review from K C (Husband of Client) published on 14 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very helpful and polite. They take the time to explain things to me and make my wife feel at ease. They make sure she's clean and comfortable before they leave and they all have a great sense of humour.

Reply from Julie Connelly, Registered Manager at Respectful Care Rotherham and Doncaster

Thank you for your positive comments regarding our home care and team. It's our pleasure to care for your relative.


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Review from S A (Daughter of Client) published on 14 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every carer that I have met is wonderful with my mum. her care is next level, warm, safe, fed, cared for. What more could I ask for as a daughter. Ten out of ten for me and for my mum.

Reply from Julie Connelly, Registered Manager at Respectful Care Rotherham and Doncaster

Thank you for your kind words, we are pleased to hear that your mum and family members are happy to receive the person-centered care your mum deserves. It's a pleasure caring for your relative.


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Review from B G (Client) published on 16 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very thoughtful and helpful in every way. It is a pleasure to have them.

Reply from Julie Connelly, Registered Manager at Respectful Care Rotherham and Doncaster

Thank you for taking the time to leave us a review. Your feedback is greatly appreciated.


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Review from Gemma R (Daughter of Client) published on 7 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we are pleased with all the care we have received. Everyone has been amazing with Mum. She is at ease when the carers come. They have been really good with Mum and also us as a family. We are grateful for all the help Respectful Care has provided so far.

Reply from Julie Connelly, Registered Manager at Respectful Care Rotherham and Doncaster

Thank you so much for taking the time to leave us a review. The reviews we receive are important in supporting us to serve our clients better in the future with their individual care needs in a person-centred way. We are really grateful and appreciate you taking the time to share your experience of how well we conduct our care services.
Our thoughts are with you and your family.


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Review from Colette A (Daughter of Client) published on 10 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Respectful care have been amazing with the care for my mum. They are kind and considerate and they go above and beyond. I would highly recommend them. They have no problem with seeing to my mum's needs. Anything she requires is no trouble for them.

Reply from Julie Connelly, Registered Manager at Respectful Care Rotherham and Doncaster

Thank you for your comments, they are appreciated. We are pleased that your family member is receiving the care they deserve and more importantly, person-centred care as they would like to receive.


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Review from K F (Client) published on 17 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carers are always pleasant and helpful, and I look forward to their visits. I'm not always ready for my tea etc, so very helpful in all respects. Also, they check my windows etc, to make sure I'm secure before they leave.

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Review from Janice C (Wife of Client) published on 17 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Person-centred care for my husband, treating him with respect. Nothing is any trouble - would go that extra mile.

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Review from M W (Client) published on 14 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are nice.
I get on with all staff.
They go the extra mile.

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Review from P W (Wife of Client) published on 21 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have no complaints, they provide an excellent quality of care. The caring team are considerate, very pleasant with a good sense of humour. They always ask if they can do anything else for us before they leave and they also keep to the time, allocated time given where ever possible.

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Review from E G (Client) published on 20 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very flawless, brilliant at their job and take great care of me and my needs.

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Review from J H (Son of Client) published on 15 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care workers are doing best to their ability.
Most of them making good effort to help and they are polite, with good attitudes.

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Review from Z H (Daughter of Client) published on 5 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is 89 years old and has dementia. Respectful Care has been a lifesaver not only for Mum but for me, my husband and my brother who are her primary carers. The kindness, understanding and patience shown to Mum has impressed us and Mum always praises them for the care they give her, even if she
cannot remember their names.

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Review from S R (Daughter of Client) published on 16 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Respectful Care have looked after my father for over two years until he has recently moved into a care home. The team supported him with personal care, medications, meals, laundry and cleaning. I knew the moment the care manager came for an assessment that I'd picked the right company. She asked all
the right questions and told me all the things I need to know. I always felt they had his best interest at heart and he always enjoyed the carer's visits. Hearing the carer and my dad singing together as they looked at photos was a joy that will stay with me forever. Nothing was too much trouble and the care managers really know their stuff. The carers managed a couple of difficult health situations with my father because of infections, however, they were on the case which meant I got some respite and as I live 180 miles away and couldn't rush up every time that was wonderful. I feel that my father and I became part of an extended caring family and I will be forever grateful to the team.

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Review from Pauline A (Client) published on 1 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good service, very pleasant and nice company. Always treated with kindness and care. Enjoyed going to the centre meeting other people.

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Review from Michael T (Client) published on 27 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional, friendly carers and always punctual.
They take the time to talk to you and do genuinely care about your needs and well-being.
Excellent service, very reliable and a pleasure to deal with.

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Review from Catherine H (Client) published on 13 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am going through a bad time with my mental health at the minute and know it's going to get worse before it gets better, but I cannot thank the staff at Respectful Care enough and how well they are trained in the mental health sector. I felt like I was getting no help from other professionals but the
staff at Respectful Care have helped me and I am now on the journey to get back to my old self with the help and support from staff who just understand and support me continuously.

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Current Review Score: 10.0 (9.986)

Overview of Review Score

The Review Score of 10 (9.986) out of 10 for Respectful Care Rotherham and Doncaster is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.986 for Respectful Care Rotherham and Doncaster is calculated as follows: ( (68 Excellents x 5) + (1 Goods x 4) ) ÷ 69 Ratings = 4.986

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Respectful Care Rotherham and Doncaster is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Dec 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (10)

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Meet the Team (2)

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Julie Connelly

Job Title: Registered Care Manager

Joined: 2017

Julie joined the Respectful Care Rotherham branch in 2017 as a mentor and has worked her way up through the management structure. In December 2020, Julie was promoted to Registered Care Manager and is looking forward to applying her knowledge on expertise to the role. Julie has a multitude of experience and knows what it takes to lead a management team of, caring, thoughtful, kind, like-minded people.


Julie is very passionate and found her inspiration from her grandparents, who showed her the way of the world. Watching her grandparents and taking in their wisdom, gave Julie the passion that when she was older, she would care for others. The elder generation is a true world of life and while supporting many care needs, she feels a sense of pride in everything we do and aims to give each individual a purpose in life. Julie is proud to be a part of the Respectful Care team and will continue with her passion for providing the highest quality of care to all.


Julie has worked her way up within the sector, having started in activities, spending time as a Care and Support worker, a Mentor, a Staff/Team Leader, and Deputy Manager. Julie is also proud to be working towards her NVQ Level 5 in Leadership and Management in Care. Julie is eager to apply her skills and knowledge to lead the team to continue providing excellent person-centred and tailored care for our clients.


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Sarah Larkin

Job Title: Assistant Manager

Joined: 2017

Sarah joined Respectful Care Rotherham in December 2017. As a Care and Support worker, Sarah settled well into the company and brought expertise and knowledge into the field as well as focusing on delivering tailored and individualised care to our clients. Sarah brings 17 years of knowledge and experience in the community care sector to the role, with additional previous management experience covering many roles in the nursing home environment.


Sarah has flourished in her role and found her passion in dementia and elderly care, meaning that in every role since then, she has strived to encourage a sense of purpose, choice, and independence for those living with dementia. Sarah has the well-being of all staff at the top of her priority, as mental health is a big part of the care industry, for both clients and our carers alike.


Respectful Care has recognised Sarah's devotion and drive as well as her management expertise, Sarah was promoted to Mentor and then again to Staff Team Leader. Since taking on the role of Assistant Manager, Sarah has displayed great team leadership and has proved to be a valued member of the office team.


Sarah looks forward to growing within her new role and focusing on delivering an excellent standard of personalised care to our clients.


Frequently Asked Questions about Respectful Care Rotherham and Doncaster

What Type of Services does Respectful Care Rotherham and Doncaster offer?

Respectful Care Rotherham and Doncaster offers Home Care.

How many Carers does Respectful Care Rotherham and Doncaster employ?

Respectful Care Rotherham and Doncaster employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Respectful Care Rotherham and Doncaster to verify any information. View our terms and conditions. Respectful Care Rotherham and Doncaster has a Platinum Service – more info.