Our domiciliary care services starting from £24 per hour. Live-in care services starting from £1200 per week.
At Harino Care, we believe in providing high-quality, compassionate care that is both accessible and transparent. We understand that choosing care for yourself or a loved one is not only an emotional decision but also a financial one. That’s why we are committed to offering clear and straightforward pricing for all our services, with no hidden costs or unexpected fees.
Harino Care Ltd has a Review Score of 9.5 (9.537) out of 10, based on 16 reviews in the last 2 years. Over all time Harino Care Ltd has 16 reviews.
Review from I B (Client) published on 14 March 2025
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Reply from Martin Prucha, Director at Harino Care Ltd
Thank you for your kind words! We're delighted to know our care has made a positive impact. Your support means a lot to us.
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Review from J O (Client) assisted by family/friend published on 6 March 2025
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Reply from Martin Prucha, Director at Harino Care Ltd
Thank you so much for your kind words and for taking the time to share your experience with us. We are truly delighted to hear that you are pleased with your carers and that they bring happiness and dignity into your daily care. Your appreciation for their dedication and professionalism means a lot to our team.We understand your preference for female carers for personal tasks and want to assure you that we always strive to provide care that aligns with your comfort and dignity. It is wonderful to hear that our male carers have also been respectful and supportive in your care journey.
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Review from M H (Client) published on 6 March 2025
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Reply from Martin Prucha, Director at Harino Care Ltd
Thank you for your kind words and for taking the time to share your experience. We are so pleased to hear that you find our team helpful, kind, and understanding. Providing compassionate and supportive care is at the heart of everything we do, and it's wonderful to know that this has had a positive impact on your experience.
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Review from C H (Client) published on 26 February 2025
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Review from T W (Daughter of Client) published on 11 February 2025
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Reply from Martin Prucha, Director at Harino Care Ltd
Thank you so much for your kind words and for taking the time to share your experience with Harino Care. It truly means a lot to us to hear that our team has been able to support both you and your family member in a meaningful way. We pride ourselves on providing compassionate, person-centered care, and we're delighted to know that our staff's dedication, friendliness, and advice have made a positive impact on your daily life. Your appreciation motivates us to continue delivering the best possible care.
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Review from James C (Nephew of Client) published on 11 February 2025
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Reply from Martin Prucha, Director at Harino Care Ltd
Thank you for your heartfelt review and for sharing such wonderful feedback about our team. It's truly rewarding to hear that our carers have become an essential part of your family's daily life and that their dedication, understanding, and care have made such a meaningful difference. We are incredibly proud of our staff, and we absolutely appreciate the amazing work they do. Your kind words will certainly be shared with the team, especially the two carers who have gone above and beyond for you.
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Review from J W (Daughter of Client) published on 4 February 2025
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Reply from Martin Prucha, Director at Harino Care Ltd
Thank you so much for your wonderful review. We are truly grateful for your kind words and for taking the time to share your experience with Harino Care. It's incredibly rewarding to hear that our office team and carers have made a positive impact in supporting your mum with the care and dignity she deserves.
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Review from C B (Client) published on 15 January 2025
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Reply from Martin Prucha, Director at Harino Care Ltd
Thank you for your kind words and positive feedback! We're delighted to hear you had a wonderful experience with our service. Your satisfaction means a lot to us.
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Review from R R (Client) published on 15 January 2025
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Reply from Martin Prucha, Director at Harino Care Ltd
Thank you for your wonderful feedback! We're so pleased to hear that you're very satisfied with the care you received. Your support motivates us to continue delivering high-quality care with dignity and compassion.
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Review from S B (Client) published on 15 January 2025
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Reply from Martin Prucha, Director at Harino Care Ltd
Thank you so much for your kind words and positive feedback. We are truly delighted to hear that our carers have made a meaningful difference in your life and well-being. It's wonderful to know that you feel supported and cared for, and that our team's efforts are helping you maintain your independence.
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Review from P C (Husband of Client) published on 15 January 2025
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Reply from Martin Prucha, Director at Harino Care Ltd
Thank you for your heartfelt feedback. We are truly grateful for your kind words and are delighted to know that our care and dedication have made a positive impact. Your support means a lot to us, and we remain committed to providing the highest standard of care.
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Review from B C (Client) published on 15 January 2025
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Reply from Martin Prucha, Director at Harino Care Ltd
Thank you for your thoughtful feedback. We're glad to hear you're happy with our carers and appreciate your suggestions. We will remind our team about timely arrivals and communication to ensure a smoother experience for you and your wife. Wishing you both a joyful New Year!
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Review from J O (Wife of Client) published on 15 January 2025
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Reply from Martin Prucha, Director at Harino Care Ltd
Thank you for your kind words. We are pleased to hear that our team provides respectful and high quality care for your husband and works well with you. Your feedback encourages us to continue delivering the best care possible.
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Review from R H (Client) published on 15 January 2025
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Reply from Martin Prucha, Director at Harino Care Ltd
Thank you for your feedback and for recognizing our service as excellent. We appreciate your support and are always striving to improve. Please feel free to share any suggestions on how we can make your experience even better.
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Review from R B (Daughter-in-law of Client) published on 13 January 2025
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Reply from Martin Prucha, Director at Harino Care Ltd
Thank you for your kind words. It was our privilege to care for your mother-in-law and were truly grateful for your support.
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Review from Y J (Client) published on 13 January 2025
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Reply from Martin Prucha, Director at Harino Care Ltd
Thank you for your continued trust and support. We're so pleased to hear you're happy with our care and flexibility!
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The Review Score of 9.5 (9.537) out of 10 for Harino Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.537 for Harino Care Ltd is calculated as follows: ( (64 Excellents x 5) + (19 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 95 Ratings = 4.537
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Harino Care Ltd is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Oct 2019
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Job Title: Business Manager & Deputy Registered Manager
Joined: 2017
Corina joined the care sector in 2017 as a carer and quickly progressed to become an integral part of our office team. As the Business Manager & Deputy Registered Manager, she is the primary point of contact for most of our clients. Corina conducts pre-assessments during home visits, manages our live-in care clients, and ensures every client receives personalized, high-quality care. Her dedication, expertise, and compassionate approach make her an essential part of the Harino Care Ltd team.
Job Title: CQC Registered Manager
Joined: 2021
Mike has been the CQC Registered Manager at Harino Care Ltd. since 2021. With extensive experience in the care sector, he oversees all aspects of healthcare operations, ensuring compliance with CQC regulations and the delivery of high-quality, person-centred care. Mike is the team’s problem-solving expert, stepping in to handle complex situations when no one else can. His dedication, expertise, and leadership provide invaluable support to the team, ensuring that clients and their families receive the best care possible.
Job Title: Rota Coordinator
Joined: 2016
Ana has been a dedicated member of Harino Care Ltd. since 2016, starting her journey as a carer. Her exceptional performance and commitment quickly earned her a promotion to the office team, where she now serves as Rota Coordinator. Ana plays a crucial role in managing the distribution of care hours, ensuring that all clients receive calls at their preferred times and that the schedule runs smoothly for both clients and carers.
Ana’s attention to detail, organizational skills, and deep understanding of client needs make her an invaluable part of the team. She consistently goes above and beyond to ensure that Harino Care provides seamless, reliable, and personalized service to everyone they support.
Job Title: Rota Coordinator & Fleet Manager
Joined: 2018
Octaviu Mircioaga has been a valued member of Harino Care Ltd. since 2018. Starting his journey as a carer, he quickly demonstrated his dedication and skill, which earned him a promotion to the office team. As a Rota Coordinator and Fleet Manager, Octavia plays a vital role in ensuring seamless operations. He oversees the scheduling of care services, always finding the best solutions for both clients and carers, thanks to his hands-on experience in the field.
A significant part of Octaviu's responsibilities involves managing the company’s fleet of 30 vehicles, ensuring they are maintained and operating efficiently. Known for his reliability and willingness to help, Octaviu never says no to a request for assistance. His efficiency, problem-solving skills, and approachable nature make him an indispensable part of the team at Harino Care Ltd.
Job Title: Care Manager
Joined: 2016
Paula Dobrinoiu has been a dedicated member of Harino Care Ltd. since 2016. Like many in the office team, Paula began her journey as a care assistant, where she developed a deep understanding of the hands-on aspects of care. Her exceptional skills and dedication led to her promotion to Care Manager.
In her role, Paula primarily focuses on the client’s needs, ensuring seamless communication and coordination. She manages medication, liaises with district nurses, and works closely with pharmacies to ensure all client requirements are met promptly and effectively. Paula’s commitment to excellence and her compassionate approach make her an invaluable part of the Harino Care team.
Job Title: HR Manager
Joined: 2017
Gabriel joined Harino Care Ltd. in 2017, starting as a carer. With his education and background in human resources, Gabriel quickly found his niche within the office team and became an integral part of the organization.
As the HR Manager, Gabriel is the first point of contact for all employees, ensuring that HR documents are maintained accurately and efficiently. He handles HR-related issues with promptness and professionalism, providing support and guidance to the entire team. Gabriel’s expertise and approachable nature make him a key figure in fostering a supportive and well-organized work environment at Harino Care.
Job Title: Education & Training Manager
Joined: 2020
Darius is the youngest member of the office team at Harino Care Ltd., joining the organization in 2020. As the Education & Training Manager, Darius brings unmatched energy and dedication to his role. Alongside his training responsibilities, he also works as a Field Care Supervisor, making him the closest point of contact for all carers. His dual role allows him to understand operations from both perspectives, ensuring smooth communication and exceptional care delivery.
As an approved trainer, Darius leads every new hire through a thorough training program, ensuring that all skills meet the required standards. His commitment to excellence and attention to detail guarantee that every team member is well-prepared for their role.
Despite his busy schedule, Darius always finds time for a chat, offering support and advice to anyone who needs it. His dynamic approach, boundless energy, and approachable nature make him an invaluable asset to the Harino Care team.
Job Title: Director
Joined: 2016
Martin joined the family business in 2016. Starting as Fleet Manager, Martin’s dedication and expertise earned him the position of Director. Together with his father, he oversees the entire operation of the company, ensuring that the business runs smoothly and efficiently.
Martin remains actively involved in managing the company’s fleet and accommodations, ensuring they are maintained to the highest standards. Additionally, he handles all technical aspects of the company, providing innovative solutions to challenges as they arise. Known for his approachable nature, Martin’s door is always open to team members seeking advice or assistance. His hands-on approach and commitment make him an indispensable part of Harino Care’s leadership team.
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