How many Carers does Bloom & Care employ?

Bloom & Care employs 20 carers.

Bloom & Care, 2B Miller Road, Elstow, Bedford, Bedfordshire MK42 9NY

Review from P L (Daughter of Client) published on 21 February 2025
Submitted via Website • Report

Overall Experience

My mum has had Bloom & Care for nearly two years, 2 hip replacements and illness in between, the staff have never been anything but kind, professional, caring, knowledgeable, and helpful to mum and myself through difficult times, and calmer times. Mum can look after herself when things are calm, but

it's always nice to know someone is there just to keep an eye and hand to help. Mum likes the idea that the same people come all the time and know her quirky ways. Thank you always to all the staff from Bloom & Care, from the end of the phone to all the care staff.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you so much to you and your mum for always trusting us. Her determination, especially after her post-operative discharges home, continues to amaze us.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Julia A (Daughter of Client) published on 10 February 2025
Submitted via Website • Report

Overall Experience

My brother and I are very grateful for the excellent care provided by Bloom and Care. My father had been living independently but after an illness in June 2024, he could no longer manage and in something of a crisis, I contacted Bloom and Care. The field care supervisor responded immediately and in

a highly professional manner, setting up twice daily visits from carers within a few days of my contacting the agency and providing the greatest reassurance in a difficult situation. My brother and I have done everything we can to keep dad in his own home where he very much wants to stay and the carers have enabled him to do so. Any time I contact the field care supervisor and the carers with an update about dad's needs, there is a very quick response. Dad has been pleased with the kindness shown by the carers and we know that he is cared for and safe. My brother and I would certainly recommend the agency.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

It's a true honour for us to support dad, in the words of our team - a true gentleman. Thank you for your kind words.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jenny G (Daughter of Client) published on 29 August 2024
Submitted via Website • Report

Overall Experience

We cannot recommend Bloom & Care highly enough. Trusting someone to look after our mum, in the way we thought best, was a difficult decision. The manager and carer put our minds at rest from the first visit. Always punctual, cheerful, honest and respectful, the care and support could not be faulted.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you for your kind review, your mum was a special lady, with the most wonderful caring family. Take good care from us all at Bloom & Care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Verily K (Daughter of Client) published on 20 August 2024
Submitted via Website • Report

Overall Experience

Tremendous thanks to the manager, the field care supervisor and all the amazing ladies of Bloom & Care who have provided such kind, caring and professional services to my dad over the last two years.
All Dad's family are very grateful for the splendid care and support he received which has enabled

him to remain in his home for so long. Dad will shortly move to a care home which will allow him to have the 24/7 care he now needs.
Again, thanks and I am happy to highly recommend Bloom & Care.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you so much for your kind review, we wish Dad the very best in his care home and we hope to pop in and visit him soon. Take good care, from us all at Bloom & Care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from David T (Son of Client) published on 15 August 2024
Submitted via Website • Report

Overall Experience

As my dad's journey ends with Bloom & Care, I can only say how lucky we were recommended to them over the last two years. Nothing has been a problem and for them to make my dad's experience so memorable, even through testing times, is a massive accolade to them. So professional and nothing too much

trouble. I would recommend to anyone who values great service and empathy.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you so much for your kind review. We will miss Dad dearly and we hope he is settling on well in his new home. Thank you for choosing us, you are such a wonderful family. Take good care, from us all at Bloom & Care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Susan M (Daughter of Client) published on 11 July 2024
Submitted via Website • Report

Overall Experience

We only had Bloom & Care for my Dad's last month but in that time we found them to be professional, kind, friendly, and respectful. Nothing was too much trouble. They came twice a day, morning to get Dad up and dressed and evening to help him to bed at a time that was convenient to us. They also started

immediately after their first visit to introduce themselves. I would definitely recommend Bloom and Care to anyone.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you so much for your review, it was an honour to care for your dad. Take good care, from us all at Bloom & Care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Ian B (Son of Client) published on 29 January 2024
Submitted via Website • Report

Overall Experience

The last few months were difficult ultimately leading to my father passing away in January 2024. However, due to the expert, respectful, conscientious, well-trained and lead, kind and cheerful team from Bloom and care, my father's last weeks were as good as they possibly could have been.
They had a

good understanding of my father's needs with his frailty and dementia and also those of my mother as well and were a tremendous support to her, both during his last months and after his passing.
Nothing ever seemed too much and they never seemed rushed and were always cheerful and polite.
It soon felt like friends were visiting him three times a day as he was always pleased to see them.
I am a retired GP and have seen many many people cared for or at home over the years but never by such a professional and caring team as that provided by Bloom and Care.
My family would like to thank them for all that they did with all our heart and can only give 100% recommendation.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

It was an honour to have cared for Dad in his final months, weeks and days. We all loved visiting them both. Thank you for your kind words about our lovely team. Take care of such a lovely family.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Linda F (Daughter-in-law of Client) published on 22 January 2024
Submitted via Website • Report

Overall Experience

If you are looking for the best care for a loved one you won’t find better than Bloom & Care.
They are all totally invested in looking after your loved one in every way possible.
My experience with their management team is that nothing is too much for them and they get results
My mother-in-law had

lovely caring and hard-working carers who were so kind they understood that she still wanted her independence and dignity and did everything to give her this.
We had a poor experience with the first care company we selected and were recommended Bloom & Care and were so lucky to find them.
Communication was excellent.
I cannot recommend this care company enough as it’s so important to get the right care for the people we love in their time of need.
Their caring staff are well trained and have all the right qualities to do what can at times be a difficult and challenging role.
My husband and I thank all the team for their quality of care.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you so much for taking the time to submit a review. They truly mean so much to us! Best wishes, the Bloom & Care team

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Debbie B (Daughter of Client) published on 19 January 2024
Submitted via Website • Report

Overall Experience

As a family, we cannot recommend highly enough the service and care our father was given. Being able to stay in his own home, surrounded by his own belongings, was so important. Not only do they offer day-to-day support, they have a wealth of knowledge on what services are available and are on hand

to advise. This is truly a company that goes above and beyond. We can honestly say your loved ones are in safe hands.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you for your kind words about our service, they mean so much to us. Take good care, the Bloom & Care team

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M T (Son-in-law of Client) published on 6 December 2023
Submitted via Website • Report

Overall Experience

Bloom & Care supported our father when he relocated from another county to live with the family. From the very first meeting with the staff, it was clear that we had made the right choice. The level of care and support that he received in the following months was a huge improvement from what he had

been used to.
The staff were caring and considerate, responsive to his changing needs, and any necessary adjustments to his care plan. As they got to know him, they were able to have a laugh and a joke with him, which made the whole experience that much more bearable. The staff were also very mindful that they were coming into a family home.
Our father was delighted with the support that he received. He might have told more than a couple of the team that they were his favourite!

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you for taking the time to leave a review, your words and feedback mean so much to us. Warmest regards, the Bloom & Care team

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Peter J (Son of Client) published on 21 August 2023
Submitted via Website • Report

Overall Experience

Bloom & Care were absolutely fantastic. They enabled my mother to stay in her own home for longer than we expected. They were always reliable and so caring. We really felt Mum was looked after by well-trained, competent but above all, genuinely caring people. I think this is the type of service you

only ever get from a local company, employing local people which is managed and run by a team that intimately knows what is going on with all their clients.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you so much for your kind review. It has been a pleasure getting to know mum and you all as a family. Thank you again, the Bloom & Care team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jill L (Daughter of Client) published on 20 July 2023
Submitted via Website • Report

Overall Experience

Our mother (91) has had carer visits from Bloom & Care for several months now, and my sister and I are highly impressed. For our mum, who has some difficulties with sight and memory, the visits have provided reassurance, affection, entertainment and friendship as well as assistance. She is much less

anxious and is very fond of the carers, particularly those she sees most regularly. She is so happy to have help with bathing, choosing outfits and taking medication, and she loves hearing cheerful news about their hobbies and families!
For us, we are relieved to know that we have a good communication channel with the carers and the company at every level, and that the care provided is personalised, warm, professional and vigilant. When we visit Mum, if our paths cross with the carers' visits they are always open and friendly. It has been straightforward to set up helpful and personal routines.
We would not hesitate to recommend Bloom & Care, and we're very happy to have found them!

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you so much for your lovely review, it’s a pleasure to support and care for Mum at home and the team have grown very fond of her. Best wishes, the Bloom & Care team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Simon T (Son of Client) published on 16 March 2023
Submitted via Website • Report

Overall Experience

I cannot stress enough how fantastic the care had been for my father. Without it, he could not stay in his house. He was reluctant at first to have care at home, but now he positively looks forward to the morning and evening visits. Each of the carers have been considerate, engaging and most of all

caring. There is nothing perfunctory about the service provided. It is all done with genuine interest and feeling. Bloom & Care have been simply wonderful in all respects. Our entire family is so grateful to the manager and the team. I would unequivocally recommend them.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you so much for your kind review. Best wishes, the Bloom & Care team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from N F (Niece of Client) published on 14 March 2023
Submitted via Website • Report

Overall Experience

We have had the joy of the Bloom & Care team for the past 18 months they support my great uncle in his independent living accommodation. From the day they took over his care, we have seen him revert back to the happy, chatty, independent man he used to be. Aside from his day-to-day care, one of the

team members takes him out into the community every week and he has built a fantastic bond with her. We have looked for a care agency that has the same care staff visit regularly and it's lovely to see the same faces week after week. You can tell how well the staff are cared for too, which in turn reflects on the high level of care they provide. I just want to say a huge thank you to this company and the wonderful ladies that have changed my great uncle's life.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you so much for taking the time to write a review of our services. Best wishes, The Bloom & Care team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Paul N (Son of Client) published on 6 March 2023
Submitted via Website • Report

Overall Experience

Bloom & Care came in in November 22 to provide twice-a-day care for my father and mother. My father is 89 and is simply a sweet old man. He needs help dressing and getting washed. The team are all absolutely fantastic with him both with encouraging him to get up and on the practical side. They also

keep an eye on his medical condition and have notified both his GP and me with regard to issues. In fact they spotted his urine was off colour and he has since been treated in hospital for a bladder issue. I cannot recommend highly enough.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you so much for taking the time to leave a review. Kindest regards, The Bloom & Care team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from C H (Nephew of Client) published on 26 October 2022
Submitted via Website • Report

Overall Experience

Bloom & Care started caring for my uncle earlier this year, and the difference in him is astonishing. He looks so well looked after and he is so much happier, positive and settled in himself. When Bloom & Care started caring for him, it was visible that his health had really declined, but with the great

knowledge of the management team who have nursing backgrounds and the fantastic team of ladies who are obviously highly trained, he was soon back on his feet and has even been able to attend social events with our family again. There is a reason Bloom & Care are the best in Bedford and this is because of their wonderful care staff and great management team. Thank you to all involved, I would not hesitate to recommend this wonderful company to my family, friends and beyond.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you so much for your kind review, take good care, Bloom & Care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Susan A (Daughter of Client) published on 6 July 2022
Submitted via Website • Report

Overall Experience

I would like to thank all of the staff at Bloom & Care for the wonderful attention and care they have given to my dad after his cataract operation and for the care and understanding given to my mum. Everyone who came into contact with both of our parents was warm, caring and considerate and both my

mum and dad appreciated the respect shown to them and will be pleased to call on these services again without hesitation. Many thanks to you all.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you so much for your lovely review. We would be thrilled to support them both again in the future. Best wishes.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from B P (Client) published on 12 May 2022
Submitted via Postal Card • Report

Overall Experience

I would like to take this opportunity to thank you and all your super staff that cared for me after my cataract operation. Their care and kindness were first class. I think you have struck gold with one lady, she brought not only professionalism with the care shown to me but also fun and laughter. Please

thank the girls for me, and thank you again for the first class service I received. I would certainly recommend your firm to anyone needing care.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you so much for your kind review, we really appreciate your feedback. Best wishes, the Bloom & Care team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A M (Daughter of Client) published on 21 February 2022
Submitted via Website • Report

Overall Experience

Bloom and Care have been providing outstanding daily care for my elderly mother for nearly a year now. From the outset, the standard of care has been highly professional, reliable and friendly.
The managers are experts in their field and very approachable and responsive. They have helped me in all

aspects of care for mum and provided very helpful advice.
The wonderful team of carers are all of high calibre, dedicated and kind and have formed lovely relationships with my mum, who considers them all to be her "friends".
Bloom and Care have provided me and my family with peace of mind, knowing that mum is in the best of hands and this has enabled her to continue living at home, which was her dearest wish.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you so much for your kind review. From us all at Bloom & Care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Philip S (Power of Attorney of Client) published on 13 January 2022
Submitted via Website • Report

Overall Experience

The manager and her team are superb and, importantly, reliable. Dealing with a 92-year-old who has quite advanced dementia can be challenging to say the least, but all staff are pleasant, patient and professional. Always helpful, the manager managed to fit us in very quickly and her caring approach

is much admired. We would certainly recommend Bloom & Care - not only to those requiring such services but also to any carers looking for an excellent employer. Grateful thanks to all concerned.

Reply from Jessica Graziano, Registered Manager at Bloom & Care

Thank you for taking the time to write such a kind review.

Staff

Care / Support

Management

Treated with Dignity

Value for Money