We offer a 30 minute, 45 minute or hourly rate with a discount for longer visits of 3 hours or greater.
We do not make any additional charge for our care experts to get to a visit. The price quoted is the price charged, with the only addition being if our carers take you out somewhere, in which case we seek reimbursement for the travel expenses - otherwise it is all in the one quoted price.
Bluebird Care Dudley, Wyre Forest & Malvern Hills has a Review Score of 10 (9.950) out of 10, based on 10 reviews in the last 2 years. Over all time Bluebird Care Dudley, Wyre Forest & Malvern Hills has 48 reviews.
Review from June T (Client) published on 5 March 2020
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Nicola Witt at Bluebird Care Dudley, Wyre Forest & Malvern Hills
I am delighted that our carers have been able to help speed your recovery and that they helped in your recovery and did so with a smile! Thank you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from E G (Client) published on 3 March 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Nicola Witt at Bluebird Care Dudley, Wyre Forest & Malvern Hills
We are very pleased that you enjoy the calls and like the visits from the carers. Likewise, all of the carers enjoy their visits to you - never a dull visit!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Nicola M (Daughter of Client) published on 19 February 2020
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Overall Experience
5.0 out of 5
Reply from Nicola Witt, Owner at Bluebird Care Dudley, Wyre Forest & Malvern Hills
Thank you for your review. We are delighted that we have been able to help and put your mind at ease.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from R S (Client) published on 5 February 2020
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Margaret L (Client) published on 5 February 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Anne (Daughter of Client) published on 24 July 2019
Submitted via Website •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Chris N (Client) published on 9 January 2019
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Nicola Witt at Bluebird Care Dudley, Wyre Forest & Malvern Hills
Thank you for your review. We are very happy to have helped in playing a part in your recovery.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Laura G (Daughter of Client) published on 16 August 2018
Submitted via Website •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 10 (9.950) out of 10 for Bluebird Care Dudley, Wyre Forest & Malvern Hills is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.950 for Bluebird Care Dudley, Wyre Forest & Malvern Hills is calculated as follows: ( (57 Excellents x 5) + (3 Goods x 4) ) ÷ 60 Ratings = 4.95
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care Dudley, Wyre Forest & Malvern Hills is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Apr 2019
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Job Title: Director
Joined: 2017
Nicola comes to the Care profession having worked as a Solicitor for over 20 years. In her role as a Solicitor, she was able to see at first hand how the lives of people could be enhanced significantly with the right care provision being made and just as importantly how the wrong care could hold people back.
With Bluebird Care Dudley, Wyre Forest and Malvern Hills, she is able to put into practice what she has seen in her career as a Solicitor. Her time in the law also means that she has experience of running a business and a team of people, to ensure that everyone is working together to achieve the goal of providing excellent care.
Job Title: Director
Joined: 2017
Adrian comes to the company having spent over 20 years in the legal profession as a Solicitor.
As well as years of experience as a solicitor he is quite tall, which can be useful in the office. He is also not afraid of spiders and he is therefore able to fulfil a vital office role; that of being able to go into the cupboard and to get unwanted spiders from the office. He can also handle a Daddy Long-Legs at the right time of the year.
Adrian can also make tea and coffee.
Every office should have one.
Job Title: Registered Manager
Joined: 2024
Despite his young age, Jak has a wealth of experience in the care sector. Starting work in care at the age of 17, there is not a lot that Jak has not seen in his years working in care.
Jak is our Registered Manager and so is the main point of contact for anyone looking to find out about us and the brilliant service that we provide.
Job Title: Care Supervisor
Joined: 2023
Every so often you get someone who is new to care, but very quickly you wonder why, because they are just naturals. In our case.....meet Lyndsay.
Lyndsay had done a variety of jobs before joining us, but as soon as she started with us it was clear that this was where she belonged. From the start she demonstrated a compassionate approach with a great attention to detail, which she has continued to show in her progression with us.
Job Title: Giraffe
Joined: 2020
Kira was born at Dudley Zoo in September 2019 and joined the team in the summer of 2020.
Given the low ceilings in the office, Kira prefers to stay at the zoo, with her mum and dad but is happy to welcome customers, staff and their families to the zoo when they come to pay her a visit. We are corporate sponsors of Kira at the zoo and so staff and their families have access to the company ticket whenever they want.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Dudley, Wyre Forest & Malvern Hills to verify any information. View our terms and conditions. Bluebird Care Dudley, Wyre Forest & Malvern Hills has a Platinum Service – more info.
