Gims Care Solution Limited

10 The Old Court House, Orsett Road, Grays RM17 5DD
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8.3 19 Reviews
  • Gims Care Solution Limited, Grays
Based in Grays, Gims Care Solution Limited provide high-quality care workers across Essex.

All specially selected staff have to pass enhanced DBS vetting and are trained to adhere to strict standards of care.

Care services range from more general care to specialist areas such as dementia care, learning disabilities care and care for those with physical disabilities. Sleep in and respite care services are also offered.

Dignity and respect of the individual are promoted at all times, and person-centred care is supported by first-rate communication of staff by including clients and their relatives in key care decisions.

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Care Provided by Gims Care Solution Limited

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Gims Care Solution Limited
  • Person in charge
  • Pauline Obaze (Registered Manager)

Gims Care Solution Limited Reviews (19)

8.3

Gims Care Solution Limited has a Review Score of 8.3 (8.333) out of 10, based on 2 reviews in the last 2 years. Over all time Gims Care Solution Limited has 19 reviews.

Overall Experience

  • 10
  • 9
  • 0
  • 0
  • 0

Date Published

19
0
1
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17

Review from A H (Mother of Client) published on 25 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very polite and helpful.

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Review from V N (Father of Client) published on 25 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We would highly recommend this excellent service that helps enormously with special needs children. The carers help my son and daughter increase her communication, happiness and growth. She has changed a lot since having this care.

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Review from J B (Client) published on 25 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All of the staff at Gims care were very supportive towards our whole family.
They were very friendly and helpful at all times. On the odd occasion that a member of staff was not suitable then it was dealt with quickly and with no problem. Some of the members of staff went above and beyond to help
our family and took a lot of time, care and effort.

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Review from Ellen E (Daughter of Client) published on 19 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have had no problems. Gims have cared for my mum for over two years. They have been great in some very difficult times.

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Review from Betty N (Mother of Client) published on 1 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer has been fantastic, she has done a great job with my son. He knows most of the places surrounding Romford, he knows Hornchurch, Upminster, Stratford, Oxford, Brentwood, Collier Row, Lakeside and Dagenham (Marsh Way).

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Review from M H (Wife of Client) published on 1 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care provider management are excellent in terms of communication and takes steps to address any concerns or act on feedback. The staff who attend to support my husband work well within a set routine. The care provided is let down by a minority of staff who do not maintain the standards set in the
training.

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Review from Karen B (Mother of Client) published on 29 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of the service has been a rewarding one. The staff have been supportive, very professional and understand the needs of the client and carer. Without such an excellent service, my life would be very stressful. I am very grateful to have it.

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Review from Shirley W (Mother of Client) published on 12 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter's carer is very professional, polite and caring. She treats my daughter with respect, dignity and really cares about her welfare. She is friendly, professional and caring as all of the staff I had had dealings with at Gims Care Solution Ltd are. I can highly recommend them.

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Review from E M (Mother of Client) assisted by family/friend published on 3 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since using the service from Gims Care, we don't have to worry about the uncertainty of carer may not turn up, Gims Care always ensure no disruption of support which is very important for us. Besides, staff are always gentle and caring for my daughter. I have already recommended Gims Care to other parents
in the positive parents group as I am very happy with the service provided by the team and will continue to carry on using their support.

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Review from D W (Client) published on 21 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great communication.
Really care.
Helpful.

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Review from A M (Mother of Client) published on 9 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall good service. Staff on time. Very good communication.

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Review from Nicola B (Mother of Client) published on 12 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The children's carer comes to the house twice a week, 4 hours for my daughter, 4 for my son. Takes them out to the shops etc.

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Review from Glenn D (Son of Client) published on 27 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Only been with Gims for a short time but I am already very happy with the service they provide. The carers are brilliant at their job very patient and helpful staff.
Thanks.

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Review from Terry J (Son of Client) published on 9 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am impressed with the consistently high standard of care as well as the level of communication between the management, carers and myself and other family members. The care and support provided for my mother sometimes in less than ideal circumstances has been greatly appreciated as it is obviously
important to us that she feels safe and comfortable in her own home.

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Review from Jeanette M (Daughter of Client) published on 2 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care for both parents has been provided to an excellent standard. The carers are caring individuals with good communication skills. As a family, it puts our minds at rest knowing that they are well looked after.

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Review from R O (Daughter of Client) published on 7 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall the work carried out by the carers is satisfactory however there have been times when there have been minor issues but these have been cleared amicably.

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Review from Carole C (Partner of Client) published on 25 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Perfect.

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Review from Carole R (Client) published on 17 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great service. All round carers are great.

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Review from Mohinder U (Client) published on 25 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It is early to describe the experience, but the managers are polite and cooperative.

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Current Review Score: 8.3 (8.333)

Overview of Review Score

The Review Score of 8.3 (8.333) out of 10 for Gims Care Solution Limited is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Gims Care Solution Limited is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Gims Care Solution Limited is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Jun 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Gims Care Solution Limited

What Type of Services does Gims Care Solution Limited offer?

Gims Care Solution Limited offers Home Care.

How many Carers does Gims Care Solution Limited employ?

Gims Care Solution Limited employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Gims Care Solution Limited to verify any information. View our terms and conditions. Gims Care Solution Limited has an Enhanced Service – more info.