Hummingbird Home Care

Victoria House, 490 Knutsford Road, Latchford, Warrington WA4 1DX
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9.5 5 Reviews
  • Hummingbird Home Care, Warrington
Located in Latchford, Hummingbird Home Care offers home care services for adults across Warrington and the surrounding areas.

They are dedicated to delivering high quality and person centred support that empowers clients to live independently in their own homes. Taking a holistic approach, the team focus on improving clients' overall wellbeing, with dignity and choice at the centre of everything they do.

The team at Hummingbird Home Care are highly trained, ensuring they have everything they require to meet clients' needs. They also receive continuous support, so that they feel confident and appreciated in their roles. This helps to achieve a consistent team of support workers which in turn facilitates positive and mutually respectful relationships. And by carefully matching care providers with clients, Hummingbird Home Care strives to ensure that every person feels comfortable and safe during all care provision.

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Care Provided by Hummingbird Home Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Hummingbird Home Care Ltd
  • Person in charge
  • Sarah Byron (Registered Manager/Trainer)

Funding & Fees Guide for Hummingbird Home Care

  • Prices

  • Prices start from £28 per hour

  • Fees vary depending on the care provided
    Please contact for further information

Hummingbird Home Care Reviews (5)

9.5

Hummingbird Home Care has a Review Score of 9.5 (9.500) out of 10, based on 5 reviews in the last 2 years. Over all time Hummingbird Home Care has 5 reviews.

Overall Experience

  • 5
  • 0
  • 0
  • 0
  • 0

Date Published

5
0
0
5
0

Review from J R (Daughter of Client) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It’s such a relief to have professional and compassionate staff supporting my father-in-law. It means he can live independently and we know he’s seen everyday.
Hummingbird cone is highly recommended and we can see why. They made a thorough assessment of Dad's needs which helped us determine the most
appropriate care package.
They explained their approach and helped Dad overcome any concerns he had about people coming into his home.
We’d highly recommend Hummingbird because they care about what they do.

Reply from Sarah Byron, Registered Manager at Hummingbird Home Care

Thank you for your wonderful feedback. It is a pleasure to be able to provide a bespoke care package that helps not only our clients but also their family members to overcome their reservations and concerns when deciding what care is appropriate for them. We appreciate it isn't easy accepting a stranger into your home and pride ourselves on always introducing staff to our clients so that they are never supported by someone they haven't previously met. Once again thank you.


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Management

Treated with Dignity

Value for Money

Review from Matthew B (Son of Client) published on 7 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant! They treat my dad and me with respect and dignity all of the time, not afraid of having a laugh with him and keeping his spirits up. Overall they're fantastic!

Reply from Sarah Byron, Registered Manager at Hummingbird Home Care

Thank you for your kind words. We try our utmost to ensure our clients are comfortable and confident in our ability to care for them. We understand that life can be difficult and can sometimes get you down. Reading our clients' mood and providing motivation is something we are proud of. Once again thank you.


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Review from S A (Client) published on 2 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are brilliant. I feel lifted after they have been. They are extremely helpful and I really enjoy our chats.

Reply from Sarah Byron, Registered Manager at Hummingbird Home Care

Thank you for your feedback. I am pleased our staff enrich your day. We believe mental well-being can be just as important as physical support to many of our clients.


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Review from Michelle N (Client) published on 2 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My care has been really good. I can't fault the carers, attitude, everything they do they do to with care. I'm very pleased.

Reply from Sarah Byron, Registered Manager at Hummingbird Home Care

Thank you for your feedback. Our aim is to treat all of our clients with dignity and respect reflecting the way we would like ourselves or our families to be supported.


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Review from Helen J (Client) published on 1 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the service provided, the staff are excellent, very caring and thorough and friendly, always happy to have a chat. Couldn't wish for anything better.

Reply from Sarah Byron, Registered Manager at Hummingbird Home Care

Thank you for your kind words. We try our up most to provide a tailored service to suit our clients. Thank you for taking your time to process a review.


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Current Review Score: 9.5 (9.500)

Overview of Review Score

The Review Score of 9.5 (9.500) out of 10 for Hummingbird Home Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Hummingbird Home Care is calculated as follows: ( (30 Excellents x 5) ) ÷ 30 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Hummingbird Home Care is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Sep 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (3)

Hannah

Hannah Donaldson

Job Title: Director/Owner

Joined: 2017

Hannah is the owner of Hummingbird. She is always available for you to discuss any feedback you may have.


Robert

Robert Donaldson

Job Title: Director

Joined: 2023

Rob is responsible for the company's artwork/design, leaflet production, advertising, networking and support to the deputy office manager


Sarah

Sarah R-Byron

Job Title: Registered Manager/Trainer

Joined: 2018

Sarah is legally responsible for the safe running of the service and is always available for you to discuss any feedback you may have.


Frequently Asked Questions about Hummingbird Home Care

What Type of Services does Hummingbird Home Care offer?

Hummingbird Home Care offers Home Care.

How many Carers does Hummingbird Home Care employ?

Hummingbird Home Care employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Hummingbird Home Care to verify any information. View our terms and conditions. Hummingbird Home Care has an Enhanced Service – more info.