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Hedgerow Homecare Ltd has a Review Score of 9.7 (9.655) out of 10, based on 9 reviews in the last 2 years. Over all time Hedgerow Homecare Ltd has 9 reviews.
Review from Chris R (Daughter of Client) published on 19 March 2025
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Reply from Cameron Donaldson, Registered Manager at Hedgerow Homecare Ltd
Thank you so much for your kind words. It was truly a privilege to care for your mother during such a difficult time. We genuinely enjoyed looking after her and were grateful to have had the opportunity to support your family. Your appreciation means a lot to us, and we are so glad that we could be there for you when you needed it most. We also want to thank you for being such a lovely family to work with. Wishing you all the best for the future, Big Love From Team Hedgerow!
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Value for Money
Review from A B (Granddaughter of Client) published on 9 January 2025
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Reply from Cameron Donaldson, Registered Manager at Hedgerow Homecare Ltd
Thank you for your wonderful glowing review! This is what we strive for each day.
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Treated with Dignity
Value for Money
Review from Alan P (Husband of Client) published on 24 October 2024
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Review from Karen A E (Partner of Client) published on 18 July 2024
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Reply from Cameron Donaldson, Registered Manager at Hedgerow Homecare Ltd
Thank you for your lovely words! These reviews really make our day and make us strive to do the best we can in order to make a positive impact. Best wishes from the team
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Review from Carol S (Client) published on 8 December 2023
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Reply from Cameron Donaldson, Registered Manager at Hedgerow Homecare Ltd
Thank you for your lovely words. Reviews like this make the team's day! Best wishes to you both.
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Review from Emee C (Next of Kin) published on 28 November 2023
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Reply from Cameron Donaldson, Registered Manager at Hedgerow Homecare Ltd
Thank you for your lovely review! Warm wishes to you and the family.
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Value for Money
Review from Jill S (Client) published on 17 November 2023
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Reply from Cameron Donaldson, Registered Manager at Hedgerow Homecare Ltd
Thank you! We love our client's feedback - it means the world to us. Best wishes
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Review from G M (Client) published on 16 November 2023
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Reply from Cameron Donaldson, Registered Manager at Hedgerow Homecare Ltd
Thank you so much for your lovely words. We are always thrilled to hear that our efforts make a positive impact!
Best wishes.
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Care / Support
Management
Treated with Dignity
Value for Money
Review from Michael P (Son of Client) published on 8 November 2023
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Reply from Cameron Donaldson, Registered Manager at Hedgerow Homecare Ltd
Thank you for your lovely review. We are so pleased to read that you are happy with the service and support provided. Your feedback really makes our day! Best wishes to you both.
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Management
Treated with Dignity
Value for Money
The Review Score of 9.7 (9.655) out of 10 for Hedgerow Homecare Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.755 for Hedgerow Homecare Ltd is calculated as follows: ( (41 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 53 Ratings = 4.755
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Hedgerow Homecare Ltd is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportThere are currently no awards/recognitions posted yet for Hedgerow Homecare Ltd
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Job Title: Registered Care Manager
Joined: 2018
Cameron, an exemplary professional in the field of healthcare and social services, serves as the dedicated Registered Care Manager at Hedgerow Homecare. With a commitment to delivering high-quality care, Cameron's journey in the healthcare industry has been nothing short of inspiring.
Professional Background:
Cameron's career at Hedgerow Homecare began four years ago when they immediately demonstrated a strong passion for the industry. He took it upon himself to increase his skill set past that of his background in finance and pursued qualifications in care.
Throughout their tenure, Cameron has consistently gone above and beyond, earning the trust and admiration of both the carers and clients as well as the entire Hedgerow Homecare team.
Qualifications:
Cameron's dedication to their role is underlined by their relentless pursuit of professional growth. In the past year, they achieved a significant milestone by becoming fully qualified as a Registered Care Manager. This achievement represents their unwavering commitment to not only meeting industry standards but exceeding them.
Dedication to Excellence:
Cameron's approach to care management is defined by their deep empathy, attention to detail, and an unwavering commitment to enhancing the lives of those they serve. They understand that every individual has unique needs and requirements, and they work tirelessly to ensure that each person under their care receives tailored compassionate support.
Team Leadership:
As the Registered Care Manager, Cameron is not only an advocate for clients but also a role model and leader for the dedicated care team at Hedgerow Homecare. They provide guidance, mentorship, and inspiration to ensure that the entire staff delivers care with the same level of dedication and empathy.
Community Engagement:
Outside of the workplace, Cameron actively engages with the community, promoting awareness of healthcare issues and offering support to various community initiatives. Their commitment to making a positive impact extends beyond the walls of Hedgerow Homecare. Last year he completed a half marathon in support of the Alzeihmer's Society.
Cameron's journey in healthcare is a testament to their dedication, compassion, and drive to make a difference in the lives of others. As the Registered Care Manager at Hedgerow Homecare, Cameron continues to inspire and uplift those around them, serving as a beacon of excellence in the field of care management. With their recent qualification, Cameron is poised to continue raising the standards of care and making a profound impact in the lives of their clients and the community at large.
Job Title: Office Manager
Joined: 2020
Meet Val, the heart and soul of Hedgerow Homecare's administrative operations. With three years of unwavering commitment to our company, Val is the cornerstone of our team, ensuring that everything runs smoothly behind the scenes.
Experience You Can Trust
Val's journey in administrative and managerial office roles spans an impressive 30 years. Her wealth of experience has been a guiding light, illuminating the path to success for our team. From her early days in the industry to her current role, Val has honed her skills, mastering the intricacies of efficient office management.
A Passion for Caring
Val's extraordinary talent extends beyond her proficiency in office management. She possesses a deep-rooted passion for the well-being of both our dedicated carers and cherished clients. Her commitment to fostering an atmosphere of empathy and understanding is truly exceptional. Val ensures that our carers are well-supported and that our clients receive the top-quality care they deserve.
The Glue That Holds Us Together
As the Office Manager at Hedgerow Homecare, Val is the glue that holds our operations together. She is the driving force behind our day-to-day activities, ensuring that schedules align, resources are in place, and communication is seamless. Her meticulous attention to detail and unyielding dedication have consistently elevated our service standards.
Val is not just an office manager; she's an integral part of the Hedgerow Homecare family. Her positive attitude, strong work ethic, and innate ability to connect with our team and clients make her an invaluable asset. With her at the helm, we are confident in our ability to provide the highest level of domiciliary homecare services.
At Hedgerow Homecare, we're proud to have Val as our Office Manager, a professional with unmatched experience, unwavering dedication, and a heart brimming with care.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Hedgerow Homecare Ltd to verify any information. View our terms and conditions. Hedgerow Homecare Ltd has an Enhanced Service – more info.