Henley Care Ltd

9-11 Greys Road, Henley-on-Thames RG9 1SB
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8.0 1 Review
  • Henley Care Ltd, Henley-on-Thames
Henley Care was founded in August 2011 to assist clients in living independently in their own homes and exercising the choices they wish to make for themselves. Since then, they have grown and developed to provide the highest level of care and nursing services to adults of all ages, available around the clock.

Henley Care works directly with individuals or families and local authority care providers and currently employs over 30 carers who support clients in more than five different counties. All carers are direct employees of Henley Care, ensuring consistent quality of service rather than relying on freelance staff. The well-being of clients is paramount, and carers are dedicated to going above and beyond to fulfil the specific needs and wishes of their clients.

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Care Provided by Henley Care Ltd

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • 24 Hour Nurse Care
  • Adult Home Care (18+)
  • Adult Nursing Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Live in Nurse
  • Nursing Care (on a contracted hours basis)
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Respite Cover
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Henley Care Ltd
  • Person in charge
  • Izabela Paluszkiewicz (Manager)

Funding & Fees Guide for Henley Care Ltd

  • Prices

  • Start from £25

Henley Care Ltd Reviews (1)

8.0

Henley Care Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Henley Care Ltd has 1 review.

Overall Experience

  • 1
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  • 0
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Date Published

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Review from Colin J (Husband of Client) published on 24 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife had a very complex condition being bed bound, nil by mouth, difficult to communicate with and permanently ventilated and so required 24/7 care by 2 carers. She was initially cared for by another Care company who, in fairness, was technically able but, had no staff continuity or real interest
in her as a person. Henley Care by contrast brought in a brilliant, stable team who treated my wife as a family member. The technical competence of the team was ensured by the owner of the care company, who was a qualified nurse, plus where required, training at the house with external trainers. The owner was also a very hands-on manager visiting us at least once a week. Henley Care looked after my wife for over 3 years and their high standard was maintained for all this period. We were delighted with their services and would recommend them to anyone.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Henley Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Henley Care Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Henley Care Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (1)

Izabela

Izabela Paluszkiewicz

Job Title: Managing Director

Joined: 2011

I am a dedicated professional with substantial experience as a nurse in charge, coordinating multi-disciplinary teams to deliver high-quality patient care. Since August 2011, I have been managing Henley Care Agency, which provides care and support to individuals in Oxfordshire, Buckinghamshire and Berkshire for domiciliary and complex care. As a Registered General Nurse (RGN) and a registered social worker, I am resourceful and responsive to change, effectively achieving collective objectives in the care and development of patients. I have a proven record of managing busy caseloads, promoting services, and enhancing personal and professional standards. I am supported by a very dedicated team both in the office and in the field, which enables us to consistently deliver high-quality care to our clients.


Frequently Asked Questions about Henley Care Ltd

What Type of Services does Henley Care Ltd offer?

Henley Care Ltd offers Home Care & Nursing Care.

How many Carers does Henley Care Ltd employ?

Henley Care Ltd employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Henley Care Ltd to verify any information. View our terms and conditions. Henley Care Ltd has an Enhanced Service – more info.