St Katherine's Care

St Katherine's Cathedral Church, Colegrave Street, Lincoln LN5 8DW
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10 Reviews
  • St Katherine's Care, Lincoln
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Care Provided by St Katherine's Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Live in Carer

Good to Know

  • Owner
  • St Katherine's Care Ltd
  • Person in charge
  • Lindsey Burton (Manager)
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St Katherine's Care Reviews (10)

Over all time St Katherine's Care has 10 reviews.

Overall Experience

  • 8
  • 2
  • 0
  • 0
  • 0

Date Published

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10

Review from Alison C (Daughter of Client) published on 12 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had St Katherine's to care for my stepfather, who had Parkinson's, over two years, and then palliative care for my mother. I can not express enough my gratitude to St Katherine's who went above and beyond in their care to my parents and for their support for myself. The carers brought a real family
feel with them and helped bring calm, stability, and strength during a very emotional time. Thank you!

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Management

Treated with Dignity

Value for Money

Review from Patricia T (Client) published on 26 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the carers helpful and understanding in my situation. They are always on time and willing to do whatever I ask. I am in a wheelchair and so take longer to do most things but they are very patient and give me time.

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Review from Roger D (Client) published on 15 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found St Katherine's Care reliable, completely trustworthy. Good value for money. I have been using their services for nearly 2 years.

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Review from Ruth M (Client) published on 14 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very cheerful and helpful staff. Willing to do anything I need.

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Review from Pamela F (Daughter of Client) published on 14 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Katherine's Care have been supporting my mother for 12 months after a period of her being in hospital and respite care. Initially, my mum was quite anxious about having carers having always been independent.
My mum has vascular dementia and is fairly unsteady on her feet. We have found all the
carers very professional whilst showing kindness and warmth. My mum could not be happier with the help St Katherine’s Care provide and as a carer myself, they have demonstrated both flexibility and compassion to me also. We are both extremely grateful for all their continued help and support. Thank you.

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Review from P M (Son of Client) published on 13 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers have a professional approach and a kind and pleasant personality.

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Review from Chris (Son of Client) published on 28 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at St Katherines are attentive, friendly and professional. They look at for my mother at all times, and have learned her likes and dislikes. They and the office staff are very good at interacting with the family, passing on important information and responding well to our requests

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Review from Jim P (Son of Client) published on 21 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

St Katherine's have been caring for my mother since August 2017. I have always found the carers to be friendly and professional, and they treat my mother with dignity and respect.


My brothers and I all live more than 100 miles from Lincoln. St Katherine's are very good at keeping us notified when

there is any kind of medical or domestic incident, and we know we can trust and rely on the information they give us, and on their judgement of what the most appropriate course of action should be.

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Review from K J (Client) published on 18 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A well run and responsive agency. Carers are efficient and not only care for specific needs but also one's general well-being. They are kind, well mannered, very professional and contribute greatly to make me feel safe and secure. Communication between client and agency is excellent with queries and
requests being answered promptly.

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Review from Mark R (Client) published on 16 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent friendly service, providing a high standard of care.
All carers are experienced and conduct themselves in a professional caring manner.
I would definitely recommend this agency.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 2 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about St Katherine's Care

What Type of Services does St Katherine's Care offer?

St Katherine's Care offers Home Care.

How many Carers does St Katherine's Care employ?

St Katherine's Care employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact St Katherine's Care to verify any information. View our terms and conditions. St Katherine's Care has a Basic Service – more info.