Life Care Plus-Home Care Services and Live in Care

2 Bakers Yard, High Street, Uxbridge UB8 1JZ
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9.5 44 Reviews
  • Life Care Plus-Home Care Services and Live in Care, Uxbridge
Life Care Plus Hillingdon offers home care to people with a variety of needs including elderly people, physically disabled, those with learning disabilities among others.

The home care service support people to live at home independently in Hillingdon, Uxbridge, Ruislip, Northwood & Hayes.

Skilled staff assist people by helping them to stay on track with their medication, offering simple reminders of when to take them. Care workers will also provide advice on eating healthily, assistance with exercise and encourage elderly people to drink water regularly.

Home care services include help washing, dressing, meal preparation, live-in care, assistance to attend appointments, palliative care and respite care.

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Care Provided by Life Care Plus-Home Care Services and Live in Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Rajen Thakkar (Owner)

Funding & Fees Guide for Life Care Plus-Home Care Services and Live in Care

  • Prices

  • £22 to £30

  • We have fees starting from £22

Life Care Plus-Home Care Services and Live in Care Reviews (44)

Total of 44, showing 1-20
9.5

Life Care Plus-Home Care Services and Live in Care has a Review Score of 9.5 (9.537) out of 10, based on 14 reviews in the last 2 years. Over all time Life Care Plus-Home Care Services and Live in Care has 44 reviews.

Overall Experience

  • 37
  • 6
  • 0
  • 0
  • 1

Date Published

44
4
8
14
30

Review from Kosar A (Client) published on 27 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Life Care Plus is a nightmare due to incompetent and unprofessional management. The so-called "manager," is controlling, manipulative and completely unfit for her role. She ignores boundaries, lies, interferes and makes life difficult for families. Despite being told to stay out of my mum's care, she
continued meddling with no regard for us or the director's decision. As for the director, he is weak and incapable of running this company. He agreed to remove the manager but still let her dictate everything. They bring in untrained carers from abroad with little to no experience handling complex needs. Complaints are ignored, putting vulnerable clients at risk. I raised a serious complaint in October 2024, yet months later, they tried to send the same carer back, proving their lack of accountability. That said, a few dedicated carers work hard despite the manager and director's disgraceful leadership. They deserve praise. Life Care Plus is a mess do not trust them with your loved ones!

Reply from Rajenkumar Thakkar, Director at Life Care Plus-Home Care Services and Live in Care

Life Care Plus acknowledges the concerns raised by a client regarding their loved one's care. Despite the company's commitment to providing quality care and addressing challenges, the client's experience was unsatisfactory. The company values feedback and strives for improvement, but adheres to professional care plans to ensure safety. Issues arose when balancing specific demands with guidelines, particularly a request for a week-long shadowing period, which posed financial constraints. Despite efforts to accommodate, the family chose not to continue the care plan. We ensure all staff are trained according to the Care Act and company policy, with thorough inductions and shadowing by senior staff. Over two and a half years, the company faced challenges due to the family's demands and abusive behaviour toward Carers and Care Manager. Ultimately, due to ongoing issues, Life Care Plus issued a notice and ended the care arrangement. The company remains committed to providing excellent care.


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Review from Jessica C (Granddaughter of Client) published on 11 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly our Grandmother passed away on 14/2/25. She was cared for by the team at Lifecare Plus and they done such a fantastic job! We lived with our grandmother and saw multiple carers everyday. They all have left such a mark on our lives, especially one member of staff in particular. Our children have
been so blessed to see such kindness and consideration shown towards their great nan from the carers and we are so grateful.

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Review from Harpal K (Son of Client) published on 27 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful staff with pleasant nature, always punctual. I have peace of mind knowing a carer is regularly visiting in with my elderly mother.

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Review from U D (Wife of Client) published on 7 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you Life Care for providing excellent carers to support my husband. They are helpful, kind and professional.

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Review from P H (Wife of Client) published on 10 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

One particular member of staff was a very good carer, always on time, and very helpful with my husband's care.
Management of Life Care Plus was very good and very helpful.

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Review from S W (Wife of Client) published on 6 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I get on very well with my carer, he is very pleasant and does the job very well and very professionally. Manager is very nice.

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Review from P W (Client) published on 23 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers were very helpful and, of course, caring. They accomplished everything with kindness, and importantly, a smile.

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Review from J R (Wife of Client) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring and efficient in every way.
Handled professionally and accommodative.

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Review from A G (Mother of Client) published on 29 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers of my son know what they are meant to do, and I am pleased with their work. They strictly do their work on time. Their only drawback is a lack of communication/interaction verbally with the service user or with the family, which is ok. They seem to concentrate only on their work - no sociability
interaction.

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Review from D I (Client) published on 29 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The company's manager and carers are very professional. Well-trained and very functional. Always do warm greetings, smiling face, happy to help, do things the way I want to, makes me happy. Sometimes I get emergency appointments due to my health condition, they always adjust the timings to make sure
they help me every day without missing any visits. The old company never did that and understood my needs. I rate this company and carers 10/10. Very happy with this company.

Reply from Marie, Care Manager at Life Care Plus-Home Care Services and Live in Care

Thank you for your kind words.
From Life Care Plus Team.


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Review from S K (Daughter of Client) published on 24 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Found all the team at Life Care very professional and always on hand to give support and advice.
One carer in particular is brilliant with Mum and good to see the rapport they have build, the carer has a very kind nature.

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Review from H B (Friend of Client) published on 31 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic service provided. Always on time without any issues - they work beyond boundaries. You ask and they deliver without any expectation. Comparing to other providers they are 100 times better.

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Review from J H (Daughter of Client) published on 30 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Life Care Plus is providing care which is palliative care to my mother. they started as a private service. The manager has done a good job and she goes the extra mile and arranged OT, palliative nursing and a new for all. the carers are diligent and lovely. this is tremendous service and support to
me and my family.

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Review from E L (Client) published on 15 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I now look after myself midday and have fortified milk and soup. The carer leaves the ingredients for me, as my fingers don't work as well as they used to. I am also grateful for the way they will remember not to close the bathroom door really tightly or I have a difficult time opening it. When I have
a shower, the carer remembers how much a I feel the cold and has a very good way of keeping it brief so I do not get cold and they help me get warm again, as quickly as possible, by keeping the towels warm.

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Review from Brian D (Client) published on 6 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since the carer arrived, my wife and I are leading contented lives.

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Review from A H (Daughter of Client) published on 18 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the Life Care Plus manager and the care service my mother receives. The carer who cares for my mother is really lovely and very caring. The manager arranges all palliative care for my mother which help me a lot as I am not aware about the process.

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Review from Evelyn D (Client) published on 4 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent and reliable service.

Reply from Rajen Thakkar, Director at Life Care Plus-Home Care Services and Live in Care

Thank you for your review. Your feedback is very important for the Life Care Plus Quality team.


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Review from K V (Wife of Client) published on 10 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Life Care Plus has been caring for my husband since 2020. The carers are very competent enough and caring. The overall standard of the care provided is very excellent.

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Review from M A (Sister of Client) published on 29 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good lovely girls who take care of the resident.

Reply from Rajenkumar Thakkar, Director at Life Care Plus-Home Care Services and Live in Care

Thank you for your kind words and review of Life Care Plus.


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Review from N R (Mother of Client) published on 7 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very, very happy with Life Care Plus.
Thank you very much.

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Current Review Score: 9.5 (9.537)

Overview of Review Score

The Review Score of 9.5 (9.537) out of 10 for Life Care Plus-Home Care Services and Live in Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.537 for Life Care Plus-Home Care Services and Live in Care is calculated as follows: ( (60 Excellents x 5) + (16 Goods x 4) + (1 Satisfactorys x 3) + (5 Very Poors x 1) ) ÷ 82 Ratings = 4.537

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Life Care Plus-Home Care Services and Live in Care is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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Meet the Team (1)

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Rajen Thakkar

Job Title: Director

Joined: 2020

Director
Level 5 Leadership in health and social Care.


Frequently Asked Questions about Life Care Plus-Home Care Services and Live in Care

What Type of Services does Life Care Plus-Home Care Services and Live in Care offer?

Life Care Plus-Home Care Services and Live in Care offers Home Care.

How many Carers does Life Care Plus-Home Care Services and Live in Care employ?

Life Care Plus-Home Care Services and Live in Care employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Life Care Plus-Home Care Services and Live in Care to verify any information. View our terms and conditions. Life Care Plus-Home Care Services and Live in Care has a Platinum Service – more info.