ILS24 Health Care Ltd

Mabgate Business Centre, 93-99 Mabgate, Leeds LS9 7DR
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1 Review
  • ILS24 Health Care Ltd, Leeds
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Care Provided by ILS24 Health Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • ILS24Health Care Ltd
  • Person in charge
  • Lillian Majoni (Manager)
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ILS24 Health Care Ltd Reviews (1)

Over all time ILS24 Health Care Ltd has 1 review.

Overall Experience

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Date Published

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Review from Michelle S (Daughter of Client) published on 2 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My mother was a resident of a nursing home. She had a 1-1 carer provided by ILS. From July to November 2021.
I cannot emphasize enough how poor the standard of care was provided by ILS24. The carers were totally inexperienced, unreliable, and uncaring. They would be found on mobile phones, watching
t.v, and even asleep on the job (photo taken). They would be wearing their own clothes and even still wearing their outdoor coats halfway through the shift. They would try to put mum's teeth in upside down! They would arrive late or not at all and when I phoned the office I would be met with total negativity and comments such as "nobody wants to come". This could have been because of the total lack of support shown by the home, but still totally unprofessional and unacceptable.
I would not recommend this care agency to anybody.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 5 Jan 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about ILS24 Health Care Ltd

What Type of Services does ILS24 Health Care Ltd offer?

ILS24 Health Care Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact ILS24 Health Care Ltd to verify any information. View our terms and conditions. ILS24 Health Care Ltd has a Basic Service – more info.