Alina Homecare Chobham & Woking

Room 12, First Floor, Richmond House, Forsyth Road, Woking GU21 5SB
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9.3 23 Reviews
  • Alina Homecare Chobham & Woking, Woking
Alina Homecare Chobham & Woking provides high-quality home care services to those living in Addlestone, Bagshot, Blackwater, Byfleet, Camberley, Chobham, Goldsworth Park, Knaphill, Lightwater, Maybury, New Haw, Ottershaw, Sheerwater, St. Johns, West Byfleet, Windlesham & Woking.

The branch manager has many years working within the care industry and is very passionate about the services they provide.

Staff are selected for their skills of compassion and past care experience and treat individuals with respect and dignity at all times.

Individuals, their families and carers are kept up to date about key care decisions.

Care Provided by Alina Homecare Chobham & Woking

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Laura Simpson (Branch Manager)

Funding & Fees Guide for Alina Homecare Chobham & Woking

  • Prices
  • We pride ourselves on providing excellent quality Home Care at competitive prices.
    The costs of Home Care will vary depending on the type of care you need, how often you need it, and where you live. We offer everything from short visits to 24 hour Live In Care. If you have more complex needs, you may need two Home Carers per visit, so we can provide a cost for this too.
    Live-in Care is generally considered to be a cost effective alternative to living in a care home, whilst still providing a level of independence. Everyone’s needs are different so the costs of Live-in Care can vary depending on the level of care required. Unlike other Home Care options, the costs of our Live-in Care remains the same wherever you live across the South of England.
    We adapt our Home Care services to suit your specific requirements. Our Home Care costs include a personalised care plan, ensuring your care suits your needs, wishes and budget.
    We want to make arranging Home Care as simple and easy as possible. When you contact your local Team, we’ll work with you to design a customised care plan. Once you choose our service, your care plan is kept under constant review so that it continues to suit you.
    Your home. Your care. Your choice.


Alina Homecare Chobham & Woking Reviews (23)

Total of 23, showing 21-23
9.3

Alina Homecare Chobham & Woking has a Review Score of 9.3 (9.300) out of 10, based on 5 reviews in the last 2 years. Over all time Alina Homecare Chobham & Woking has 23 reviews.

Overall Experience

  • 19
  • 4
  • 0
  • 0
  • 0

Date Published

23
3
4
5
18
Overall Experience  Overall Experience 5.0 out of 5

They have been looking after my 95-year-old mother for the last few weeks are very helpful and attentive. My mother looks forward to them coming. They make her tea etc, talk to her and do any little chores she requires. She definitely not feeling as lonely as she did before. Very happy.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The girls who come to look after my mother are always helpful, professional, chatty and friendly. I am often alerted to the sound of laughter coming from the bedroom when they visit. I would be happy to recommend Alina Homecare to anyone in need of their services.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Very happy. The carers go one step further to make sure everything is OK. Lovely carer.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.3 (9.300)

Overview of Review Score

The Review Score of 9.3 (9.300) out of 10 for Alina Homecare Chobham & Woking is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.800 for Alina Homecare Chobham & Woking is calculated as follows: ( (25 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 30 Ratings = 4.8

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Alina Homecare Chobham & Woking is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Nov 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (2)

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Meet the Team (1)

Laura

Laura

Job Title: Branch Manager

Joined: 2022

Laura and the whole team at Alina Homecare Camberley are passionate about delivering high-quality, tailored care for their clients.