Prices start from £28 per hour (all-inclusive). This fee includes all travel costs for the carers. To help you make informed decisions about the care you need, Alcester Home Care offer a complimentary, no-obligation "Care and Share" meeting. This initial consultation is designed to discuss your needs, answer any questions, and provide detailed information about their services. Additionally, the assessments are completely free, ensuring you have all the tools and support necessary to choose the best care for yourself or your loved one.
Alcester Home Care believes in transparency and fairness when it comes to fees. All costs are clearly outlines with no hidden extras or unexpected charges. Alcester Home Care believe in providing quality care that is both effective and enriching. The 1-hour visit option is designed to offer more comprehensive support, giving caregivers the time needed to provide thorough care and meaningful social interaction.
Not only does this approach enhance the overall well-being of the clients, but it also proves to be more cost-effective in the long run. With longer visits, more can be accomplished during each visit, reducing the need for frequent, shorter visits.
Invest in the care that truly makes a difference—choose 1-hour visits for better value and improved quality of life.
Alcester Home Care has a Review Score of 9.8 (9.823) out of 10, based on 21 reviews in the last 2 years. Over all time Alcester Home Care has 61 reviews.
Review from Philip B (Client) published on 9 January 2024
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Reply from Liz Ballinger, Field Care Supervisor at Alcester Home Care
I want to thank you for taking the time to provide us with a review of the service that we deliver.
It is a pleasure to support you from all at Alcester Home Care.
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Review from S C (Wife of Client) published on 14 March 2023
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Reply from Liz Ballinger, Home Care Manager at Alcester Home Care
Thank you for your lovely review. It has been a pleasure to support your loved one. Thank you for allowing us to be a part of your lives.
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Review from John M (Client) published on 14 March 2023
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Reply from Liz Ballinger, Home Care Manager at Alcester Home Care
I want to thank you for a positive review of our services. It has been a pleasure being able to support you through a challenging time and enabling you to remain at home comfortably.
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Review from Gina F (Daughter of Client) published on 13 March 2023
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Reply from Richard Stevens, Deputy Manager at Alcester Home Care
Thank you so much for your positive review. Your mum is a pleasure to care for and we are glad that we are able to enable her to continue to live independently.
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Review from Patti B (Sister of Client) published on 13 March 2023
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Reply from Liz Ballinger, Home Care Manager at Alcester Home Care
Thank you for such a positive review. It has been a real pleasure supporting your brother and enabling him to continue to live independently in the comfort of his own home.
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Review from Maggie D (Daughter of Client) published on 7 March 2023
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Reply from Liz Ballinger, Home Care Manager at Alcester Home Care
We are pleased to read that we helped to ease your concerns during a very challenging pandemic. Your mum was a great pleasure to support and we feel privileged to have been a part of your loved ones' life and yours.
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Review from Michael L (Son of Client) published on 24 February 2023
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Reply from Liz Ballinger, Home Care Manager at Alcester Home Care
Hi, it is a pleasure providing care and support to your mum. Thank you for being so complimentary towards our carers and management, it certainly helps to boost team morale.
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Review from Carol S (Daughter of Client) published on 24 February 2023
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Reply from Liz Ballinger, Home Care Manager at Alcester Home Care
Hi, thank you for such a heartfelt review, it really is touching to hear the difference we were able to make to your dad's life and to your own. We wish you and your family the very best for the future. Kind regards, Liz.
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Review from John R (Son of Client) published on 24 February 2023
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Reply from Liz Ballinger, Home Care Manager at Alcester Home Care
Hi, it was a huge pleasure to provide care and support to your mum. She was admired by so many of the carers. I want to thank you for taking the time to provide us with an excellent review, which will help us to help others in the near future. We wish you all the very best for the future. Kind regards, Liz.
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Review from Rachael J (Daughter of Client) published on 14 July 2022
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Review from J A (Sister-in-law of Client) published on 6 July 2022
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Reply from Liz Ballinger, Field Care Supervisor at Alcester Home Care
We thank you for your positive feedback, regarding our service.
We wish you and your family all the very best for the future.
From all at Alcester Home Care
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Review from Barbara P (Wife of Client) published on 6 July 2022
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Reply from Liz Ballinger, Field Care Supervisor at Alcester Home Care
We would like to thank you kindly for your very positive feedback on our services. It was a great pleasure to support both you and your husband.
We wish you all the very best for the future.
From all at Alcester Home Care
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Review from Catherine P (Daughter of Client) published on 10 June 2022
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Reply from Liz Ballinger, Field Care Supervisor at Alcester Home Care
I want to thank you for your recent review of our services. It has been a pleasure providing care and support to your mum. We appreciate your kind words, On Behalf of Alcester Home Care.
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Review from S A (Daughter of Client) published on 5 April 2022
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Reply from Liz Ballinger, Field Care Supervisor at Alcester Home Care
We appreciate your kind feedback on our services. It is a pleasure being able to provide care and support to your mum. Kind regards Alcester Home Care.
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Review from Steve L (Son of Client) published on 3 March 2022
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Reply from Liz Ballinger, Field Care Supervisor at Alcester Home Care
We really do appreciate your kind words and positive feedback on our services. It is important to us to try to maintain continuity as much as possible. It is important to us that our clients feel comfortable around our carers. Many thanks, Alcester Home Care.
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Review from Jane W (Daughter of Client) published on 3 March 2022
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Reply from Liz Ballinger, Field Care Supervisor at Alcester Home Care
Many thanks for your kind words and positive feedback on our services. It is a pleasure offering care and support to your mum, we really do appreciate your feedback. Kind regards, Alcester Home Care.
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Review from Lynn (Daughter of Client) published on 3 March 2022
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Reply from Abbey Caseley, Consultant at Alcester Home Care
It has been a great pleasure supporting your mum, we want to thank you for your kind words and positive feedback on our services. We wish you and your family all the very best for the future.
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Review from Andy W (Son of Client) published on 3 March 2022
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Reply from Liz Ballinger, Field Care Supervisor at Alcester Home Care
Hi, it is an absolute pleasure being able to support your mum, it is also great to hear that we are also enabling you to have peace of mind that your mum is well. We understand the concerns and worries families can have when not living nearby their loved ones. We appreciate your kind words and positive feedback on our services. Kind regards, Alcester Home Care.
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Review from Linda H (Daughter of Client) published on 4 March 2021
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Reply from Liz Ballinger, Consultant at Alcester Home Care
Thank you so much for the positive feedback about the service we delivered to your Mother. It was lovely to support her and see her improve during her time with us, our team will miss her very much.
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Review from Chris H (Son of Client) published on 7 January 2021
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Reply from Liz Ballinger, Care Coordinator at Alcester Home Care
Thank you for your kind words, we are always keen to listen to our clients and their family members and appreciate you taking the time to do this review.
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The Review Score of 9.8 (9.823) out of 10 for Alcester Home Care is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.823 for Alcester Home Care is calculated as follows: ( (102 Excellents x 5) + (22 Goods x 4) ) ÷ 124 Ratings = 4.823
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Alcester Home Care is based on 21 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 Feb 2019
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Job Title: Home Care Manager
Joined: 2018
Job Title: Deputy Manager
Joined: 2021
Job Title: Field Care Supervisor
Joined: 2020
Job Title: Senior Carer
Joined: 2022
Job Title: Senior Carer & Training Ambassador
Joined: 2018
Job Title: Personal Care Assistant
Joined: 2019
Job Title: Personal Care Assistant
Joined: 2019
Job Title: Carer
Joined: 2022
Job Title: Carer
Joined: 2023
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