Apex Prime Care Isle of Wight

Office B, College House, College Close, Sandown PO36 8EB
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3 Reviews
  • Apex Prime Care Isle of Wight, Sandown
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Care Provided by Apex Prime Care Isle of Wight

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Michelle Sherwin-Beath (Manager)

Funding & Fees Guide for Apex Prime Care Isle of Wight

  • Prices

  • For guidance, our Personal Care prices start at £15.75 for a half an hour visit. Overnight care starts at £157.50.

  • The level of care naturally affects the cost but we will be happy to discuss any potential home care packages you have in mind. Our care is completely flexible and can be adjusted as the needs of the client change.
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Apex Prime Care Isle of Wight Reviews (3)

Over all time Apex Prime Care Isle of Wight has 3 reviews.

Overall Experience

  • 1
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  • 2
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Date Published

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Review from Louise D (Daughter of Client) published on 19 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Apex have been caring for my mum for 18 months now and the care she has received has been excellent. During that time mum’s needs have increased and Apex have been extremely flexible. Having the app has been brilliant as I’m able to check the call notes and the carers are able to pass messages on to
me. I am always contacted immediately if there are any problems. The carers are always on time and those that I have met have been very polite and caring. Being mum's only relative, and working full time, Apex have been like a lifeline to me. They are able to tend to mum's basic needs so that I can spend quality time with her.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from R R (Client) published on 21 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I am satisfied with my care, carers and managers. Long may it continue!

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Care / Support

Management

Treated with Dignity

Value for Money

Review from Sara K (Client) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

There is not a sufficient number of carers in ratio to clients. This impacts massively. I personally am supposed to have morning calls, I have had calls as late as 1 pm! The excuse is that they have not got enough carers - not my problem. Plus, I do not have male carers, so on a few occasions have had
no care at all. I was abused as a kid. I am not having men in my personal space. The carers they have are massively overworked filling in the gaps. I think this is unfair of them because they are carers then they are more likely to do extra hours...because they care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 29 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Apex Prime Care Isle of Wight

What Type of Services does Apex Prime Care Isle of Wight offer?

Apex Prime Care Isle of Wight offers Home Care.

How many Carers does Apex Prime Care Isle of Wight employ?

Apex Prime Care Isle of Wight employs 35 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Apex Prime Care Isle of Wight to verify any information. View our terms and conditions. Apex Prime Care Isle of Wight has a Basic Service – more info.