Care Centred Ltd

REGUS, Castle Court, 41 London Road, Reigate RH2 9RJ
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8.0 4 Reviews
  • Care Centred Ltd, Reigate
Care Centred Ltd: Your Partner in Quality Home Care

Embrace the "wonderful world of care" with Care Centred Ltd. They take a proactive approach to ensure your loved ones live comfortably and confidently at home. Care Centred Ltd is proud to maintain a consistent "Good" rating from the Care Quality Commission (CQC). They work seamlessly with GPs and other healthcare providers to ensure continuity of care.

Care Centred Ltd have extensive experience supporting individuals with dementia, autism or learning disabilities. Their compassionate and highly trained team is dedicated to exceptional care. They prioritise your loved one's dignity, well-being, and independence; and will collaborate closely with families and healthcare professionals to create customised care plans that meet each individual's specific needs.

Care Provided by Care Centred Ltd

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Healthcare Assistant
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Support Worker
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Adult Nursing Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Care Centred Ltd
  • Person in charge
  • Glenn Amankwaah (Registered Manager)

Funding & Fees Guide for Care Centred Ltd

  • Prices
  • o   60 minutes - £19.50
    o   45 minutes - £17.00
    o   30 minutes - £12.50
    o   24-hour live-in care (range) - £910 - £1800 per week


8.0

Care Centred Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Care Centred Ltd has 4 reviews.

Overall Experience

  • 2
  • 2
  • 0
  • 0
  • 0

Date Published

4
0
1
1
3
Overall Experience  Overall Experience 5.0 out of 5

It was very crucial to me and mum with her situation and I had nowhere to go for help. Every day taking care of Mum was so difficult and stressful until I was introduced to Care Centred Ltd. Life has since been peaceful, heartwarming, and hopeful with Mum and her care. She has greatly improved and oh
mine she hasn't stopped thanking carers daily for their support. I am grateful to the management who never ceased reassuring me and mum that they're there for us and things will be fine.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I have found the carers supplied by Care Centred Ltd to be polite, helpful, proactive and hugely supportive of my elderly mother. The initial set up and administration of my mother's care was handled sympathetically and efficiently.

Reply from Care Centred Ltd, Registered Manager at Care Centred Ltd

Thank you for your involvement, understanding and support. Without these, we wouldn't have been able to care properly for your mother. And we wish her, yourself and the rest of the family very well.


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Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

The fact that staff from the agency are very good with manual handling and my transfers; I will recommend their services to everyone. Apart from their experience, courteous, and respect for me, they ensure I am not in any pain during personal care support and transfers from my wheelchair to my armchair
or vice versa.


I love talking to the manager, who has time and understands my needs. He is so patient too. I like the way they decided to come and talk to me and understand my needs when I enquired about keeping my carer because he is respectful and speaks my language.


Reply from Glenn Amankwaah, Registered Manager at Care Centred Ltd

Thank you, Saide. We appreciate the respect you have for our staff[s] too.


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Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Daddy was mostly concerned about living alone. We all became concerned, but when we were referred to Care Centred Limited, we were amazed the Care and support plan they put together after meeting me and dad to do a needs assessment. Daddy looks happy now and our hearts are at rest knowing he is being
taken good care of.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Care Centred Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Care Centred Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Care Centred Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Apr 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Requires improvement
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (2)

Glenn

Glenn Amankwaah

Job Title: Managing Director

Joined: 2016

A smart and dynamic professional who leads with an example. With over 15 years of dedicated service in the health and social care industry, Glenn brings a wealth of experience and passion to his role as Care Manager at Care Centred Ltd. Starting his journey as a healthcare assistant, Glenn has witnessed first-hand the transformative power of compassionate care.


Known for his dynamic leadership and commitment to quality, he is a trusted and respected figure among both staff, service users and their families. His ability to connect with individuals on a personal level and his unwavering dedication to their well-being have earned him a reputation for excellence.


Glenn's expertise extends to dementia care, mental health support, or complex care planning. His ability to navigate care situations and develop individualized care plans demonstrates his deep understanding of the health and social care industry.


Under Glenn's guidance, Care Centred Ltd has become a leading provider of compassionate home care services, rated "Good" by the Care Quality Commission[CQC]. His commitment to creating a supportive and nurturing environment for service users and staff members is evident in the positive outcomes achieved under his leadership.


Colita Kerr

Colita Kerr Amankwaah

Job Title: Domiciliary Care Coordinator -

Joined: 2024

With over 10 years of experience working within the NHS and Health and Social care, Colita has joined our team to strengthen our objectives of achieving good and quality care for our service users. She is a committed and dedicated mental health professional who works with patience, empathy and understanding.


Colita is responsible for overseeing and managing the delivery of home care services to our service users, care assessments and reviews as well as supporting the management of our dedicated Care team. She will play a crucial role in ensuring that clients are satisfied with the high-quality, personalized care they receive daily and that it meets their individual needs.


Her key responsibilities typically include:


A. Care Plan Development: Assessing clients' needs and creating personalized care plans that outline specific services and support required.
B. Staff Management: supporting with the recruitment, training, and supervising care staff to ensure they are qualified and competent to deliver care.
C. Service Delivery Monitoring
D. Client Relations: Building and maintaining positive relationships with clients, their families, and other healthcare professionals.


With our ongoing commitments at Care Centred Ltd., to support service users to promote choices and reduce the stigma around dementia, mental illness and other mental health conditions, the appointment of Colita as Care Coordinator is essential in ensuring that our service users receive dignified and respectful care daily.


Frequently Asked Questions about Care Centred Ltd

What Type of Services does Care Centred Ltd offer?

Care Centred Ltd offers Home Care & Nursing Care.

How many Carers does Care Centred Ltd employ?

Care Centred Ltd employs 16 carers.