Care4You Homecare Services Ltd

Office 12 Ingleby House, Crowhurst Road, Brighton BN1 8AF
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8.5 12 Reviews
  • Care4You Homecare Services Ltd, Brighton
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Care Provided by Care4You Homecare Services Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Other Care Provided
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Care4You Homecare Services Ltd
  • Person in charge
  • Emma Hunt (Manager)

Funding & Fees Guide for Care4You Homecare Services Ltd

  • Prices

  • £20.50 per hour
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Care4You Homecare Services Ltd Reviews (12)

8.5

Care4You Homecare Services Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Care4You Homecare Services Ltd has 12 reviews.

Overall Experience

  • 10
  • 2
  • 0
  • 0
  • 0

Date Published

12
0
1
2
10

Review from Steve E (Client) published on 30 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so glad I found Care4You, the entire team have more than met my needs. They have gone that extra mile on a regular basis to help me with my care. I have appreciated the kind and sensitive way that they have helped me. My main carer, is an absolute angel, she is so professional, friendly and incredibly
sensitive, which I really appreciate. In fact, as has everybody I have met so far, thank you so much.

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Review from Geoffrey H (Husband of Client) published on 15 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well done you are all great. Especially now you have to put up with my warped sense of humour! Don't forget the new password!
Always happy, great sense of humour and willing to assist.
The best care company in Brighton.
Keep up the good work. Thanks.

Reply from Trish Hollman, Company Director at Care4You Homecare Services Ltd

Thank you so much for the kind words, it is lovely to know that our team do a great job and was a pleasure to help you.


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Review from B D (Daughter of Client) published on 19 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has received kind care and attention and - in her own words - has been treated with love and dignity. All the carers have made her feel respected - nothing has seemed too much trouble.

Reply from Emma Hunt, Manager at Care4You Homecare Services Ltd

Thank you so much for your kind words. We are so pleased our team are able to help your mother and that they treat her with respect. I will forward your response on to our team.


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Review from Maria Z (Daughter of Client) published on 8 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to the company director and all the staff at Care4You Homecare Services Ltd, for the care of my father. You have enabled us to keep him at home until the beginning of September 2021, sadly, after two falls he now is in a nursing home. I would highly recommend this company without a doubt.
A
big thank you to the company director and the staff!

Reply from Trish Hollman, Company Director at Care4You Homecare Services Ltd

It was a pleasure looking after your father and supporting you as a family. Thank you for the lovely words. I will pass this on to the team.


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Review from T S (Client) assisted by family/friend published on 7 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found Care4You to be an efficient, caring and friendly company. Their carers are friendly, understanding and take pleasure in making sure I am looked after and all my needs are catered for.

Reply from Emma Hunt, Manager at Care4You Homecare Services Ltd

Thank you for such kind words. We will pass this on to the team.


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Review from Julie S (Daughter-in-law of Client) published on 25 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are new users of this company, but we already know we have found a gem. Their carers give Mum excellent care and she is happier now. Management also care and listen to our comments, and respond promptly to any issues. We are very pleased with this company and would recommend to anyone.

Reply from Trish Hollman, Company Director at Care4You Homecare Services Ltd

Thank you for your kind words. We are so pleased we are making a difference and being able to keep your mum at home.


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Review from I B (Sister of Client) published on 27 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice, professional people. My sister seems really happy and safe with their care. She needs to be encouraged to do more for herself and I am pleased to say that that is starting to happen now. If you let her, she will do nothing for herself.

Reply from Trish Hollman, Company Director at Care4You Homecare Services Ltd

Thank you for your kind words I will pass these on to the team.


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Review from S B (Client) assisted by family/friend published on 14 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good and very quick to answer.

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Review from P G (Husband of Client) published on 14 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Satisfactory, caring staff.

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Review from J W (Husband of Client) published on 14 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a well-run organisation, efficient and very helpful. The carers, are without exception, friendly, pleasant and dedicated to helping my wife with her bath, hair wash, styling and lining. We are pleased to have them.

Reply from Trish Hollman, Company Director at Care4You Homecare Services Ltd

Thank you for your kind review. We strive to ensure our customers always have person-centred care. It is good to know we are doing so. I will pass your feedback on to our staff.


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Review from Paula L (Daughter of Client) published on 13 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst my mother needs only limited care at the moment, twice a day for the administration of medicine, I have found the care and attention she receives from the team to be honest, caring, professional and with empathy. Any requests or suggestions for change are positively and actioned without question.
This is a small company run well and with pride.

Reply from Emma Hunt, Manager at Care4You Homecare Services Ltd

Dear Paula
Thank you for your kind words, we will pass these on to the team.
Kind regards


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Review from Sarah G (Daughter of Client) published on 13 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care4You Homecare Services in Brighton are a kind, extremely professional and conscientious company who assisted my family in providing my mother with the best possible care during her final years living at home. From personal care, to assistance with medication, to every kind of service from laundry
to food preparation, errands and cleaning, no task was too much trouble. My mother suffered from Alzheimer's and had complex medical needs, all of which were challenging in a home environment, but Care4You enabled her to stay at home as long as possible before her inevitable move into a care home. Even then, they enabled her to enjoy a social life outside the care home, taking her to choir and day centre, and bringing their therapy dog in to visit regularly, thereby providing a loving sense of continuity that smoothed my mother's move into the care home. The company managers are passionate about what they do and all staff reflect this ethos of compassionate care combined with immaculate professionalism.

Reply from Emma Hunt, Manager at Care4You Homecare Services Ltd

Dear Sarah
It was such a privilege to look after your mum and thank you for such kind words. We shall pass these on to the team.
Kind regards


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Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Care4You Homecare Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Care4You Homecare Services Ltd is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Care4You Homecare Services Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Nov 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Care4You Homecare Services Ltd

What Type of Services does Care4You Homecare Services Ltd offer?

Care4You Homecare Services Ltd offers Home Care.

How many Carers does Care4You Homecare Services Ltd employ?

Care4You Homecare Services Ltd employs 22 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care4You Homecare Services Ltd to verify any information. View our terms and conditions. Care4You Homecare Services Ltd has a Basic Service – more info.