Peach Care Services

Suite 621, Milton Keynes Business Centre, Hayley Court, Linford Wood, Milton Keynes MK14 6GD
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9.7 12 Reviews
  • Peach Care Services, Milton Keynes
Peach Care Services Ltd is a home care company of passionate care specialists with over 14 years of experience, delivering quality bespoke care to children, young adults and older people in Milton Keynes. Peach Care is registered with the Care Quality Commission (CQC). The company was last inspected by the CQC and rated 'Good' (May 2023).

Peach Care is on Milton Keynes local council's children and adult social care framework. The care company is also on the NHS BLMK framework, delivering various levels of care in the Milton Keynes area.

Peach Care Services is Safe, Effective, Caring, Responsive, and well-led; the company uses technology to ensure quality and transparent service that is also good value for money.

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Care Provided by Peach Care Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Peach Care Services Ltd
  • Person in charge
  • Elvis Idegbekwu (Registered Manager)

Funding & Fees Guide for Peach Care Services

  • Prices

  • Rates start at £23 per hour.

  • Fees are the same including weekends and banks holidays.

Peach Care Services Reviews (12)

9.7

Peach Care Services has a Review Score of 9.7 (9.681) out of 10, based on 12 reviews in the last 2 years. Over all time Peach Care Services has 12 reviews.

Overall Experience

  • 10
  • 1
  • 1
  • 0
  • 0

Date Published

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Review from Kacey D (Client) published on 13 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since I have had the care from Peach Care Services I have felt that I can be more open and honest about what triggers me and what makes me feel mixed emotions. They have also helped me boost my confidence and self-esteem.

Reply from Elvis Idegbekwu, Registered Manager at Peach Care Services

This has made my day, Kacey, thank you very much for your feedback. I am very happy to know you are doing well.


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Review from W N (Father of Client) published on 5 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

The service has been acceptable, not the best but acceptable, some carers have been very late and a few that have next to no disabled pupil experience but there are a couple of carers who are really good and perform amazingly around my child. Although the office doesn't always action as promised unless
you remind them and they made transport and issue at first but now it is sorted.

Reply from Elvis Idegbekwu, Registered Manager at Peach Care Services

Thank you very much for your review. We will aim to get your 5 stars.


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Review from P G (Mother of Client) published on 28 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service. Always very friendly and punctual.
Thanks for the support from Peach Care.
They always helped me and with timings they are very flexible and even on very short notice they can help us to get carers.
I am so pleased with their service.

Reply from Elvis Idegbekwu, Registered Manager at Peach Care Services

This means a lot. Thank you for trusting us; we promise to keep putting our clients at the centre of all we do.


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Review from P S (Client) published on 27 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent to Peach Care Services, keep doing the best work you can, the carers are all pleasant and lovely.

Reply from Elvis Idegbekwu, Registered Manager at Peach Care Services

This means everything to us. All we do is for a happy client. Thank you!


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Review from S Z (Mother of Client) published on 23 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We started the care service for our daughter about a month ago. The service is good and gets updates on the app which makes it transparent. They are always accepting of any changes and amendments required in the care plan. Happy with the service.

Reply from Elvis Idegbekwu, Registered Manager at Peach Care Services

Thank you for your review. We are delighted to hear that our service meets your child's needs.


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Review from William T (Father of Client) published on 23 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care has been of a high quality and efficient practice.
The care staff are very friendly and knowledgeable and also are very attentive.
They also communicate well and help with my son’s eating and drinking.

Reply from Elvis Idegbekwu, Registered Manager at Peach Care Services

Thank you, sir! We hope to maintain high-quality care at all times.


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Review from V B (Daughter of Client) published on 23 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been with Peach for just over a year now. Do not have any complaints so far, my mum has dementia and can be challenging at times but Peach are able to deal with her and give assistance as required.

Reply from Elvis Idegbekwu, Registered Manager at Peach Care Services

Thank you very much! I am glad you are happy with the services to your mum.


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Review from Abiola A (Daughter of Client) published on 23 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thanks so much to Peach Care Services for taking good care of my father. I feel confident that my father is being well looked after. On my arrival, thanks for the warm and wonderful welcome given to me. I feel happy and well secured that my father is well taken care of and I appreciate all the staff
because obviously they are well trained for their job. Peach Care, you truly make a difference.

Reply from Elvis Idegbekwu, Registered Manager at Peach Care Services

Thank you very much, Ma! I am thrilled the staff are able to put the training into practice in all aspects of care. Training is one area we invest heavily in, and it is good to read a review highlighting this. Thank you!


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Review from Shirley P (Client) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a client of Peach Care Services for around six years. I can honestly say that in all those years I have experienced only excellent care, kindness and good humour from all the many carers who have looked after me. They really are a 1st class agency.

Reply from Elvis Idegbekwu, Registered Manager at Peach Care Services

Thank you so much for trusting us with your care. It has indeed been a pleasure! Each time I have met with you for care plan reviews and feedback, it has always been a lovely experience. Thank you for taking the time to give us a review; this means a lot.


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Review from Teresa T (Daughter of Client) published on 13 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Peach Care Services are very well organised. My mother is always very happy with her carers. They look after her very well and have a lot of patience with her.

Reply from Elvis Idegbekwu, Registered Manager at Peach Care Services

Fantastic! Thank you for the review. This is great to read.


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Review from Valerie R (Daughter of Client) published on 13 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers have been helpful and caring to Mum. All issues have been dealt with efficiently.

Reply from Elvis Idegbekwu, Registered Manager at Peach Care Services

Thank you; we promise to keep working hard and closely with you until your mum's care is close to perfection. Thank you for your patience and support.


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Review from L V (Mother of Client) published on 23 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We've been using Peach for a number of years, carers are always very friendly and get on very well with my daughter.
They're very patient and understanding. She's always happy to go out with carers due to their friendly approach.
She seems very happy engaging in activities with them especially at
the centre.

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Current Review Score: 9.7 (9.681)

Overview of Review Score

The Review Score of 9.7 (9.681) out of 10 for Peach Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.681 for Peach Care Services is calculated as follows: ( (49 Excellents x 5) + (18 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 69 Ratings = 4.681

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Peach Care Services is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (4)

Elvis

Elvis Idegbekwu

Job Title: Registered Manager

Joined: 2008

I joined the healthcare sector in February 2009. I have worked in diverse settings across the industry and proudly maintained a highly productive, efficient and quality-driven service in all areas, adapting and adjusting to the constant changes in the industry. I have become highly analytical, constantly striving to improve the workplace.


Stephanie

Stephanie Newell

Job Title: Human Resources

Joined: 2016

With over seven years of combined experience in residential and home care, I have developed a passion for caring for and supporting others. As a qualified primary school teacher, I am rounded and equipped to make a change.


Emily

Emily Cartwright

Job Title: Compliance Officer

Joined: 2021

I have been working in health care on the front line for the past two years as part of the Ambulance Service and utilise the knowledge and understanding of person-centred health care and experience to inform my role at Peach.


Ann

Ann Collins

Job Title: Care Manager

Joined: 2024

“I have studied and worked in healthcare since 1990, qualifying as a Registered Nurse in the NHS. I worked as a matron for over 20 years before I left to work in the private healthcare sector.


I have also been a registered manager. The skills and knowledge I have gained throughout my career have given me an extensive understanding of the importance of following rules and regulations that relate to healthcare practices to allow operations to run smoothly and to ensure that our carers and staff follow set procedures and understand expectations to provide quality care for our service users.”


Frequently Asked Questions about Peach Care Services

What Type of Services does Peach Care Services offer?

Peach Care Services offers Home Care.

How many Carers does Peach Care Services employ?

Peach Care Services employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Peach Care Services to verify any information. View our terms and conditions. Peach Care Services has a Platinum Service – more info.