Revelation Social Care

100 Brierley Street, Phoenix House, Bury BL9 9HN
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8.1 3 Reviews
  • Revelation Social Care, Bury
Revelation Social Care provides home care services to people in the comfort of their own homes.

Home care services include personal care (such as help showering, dressing, going to the toilet), assistance doing household tasks such as preparing meals, as well as offering complex care for people with a wide range of conditions including physical disabilities.

Staff treat people receiving care with dignity and respect.

Care Provided by Revelation Social Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Revelation Social Care Ltd
  • Person in charge
  • Sharon Mukombe (Manager)

Funding & Fees Guide for Revelation Social Care

  • Prices
  • Prices start from £24.17


8.1

Revelation Social Care has a Review Score of 8.1 (8.111) out of 10, based on 3 reviews in the last 2 years. Over all time Revelation Social Care has 3 reviews.

Overall Experience

  • 2
  • 0
  • 1
  • 0
  • 0

Date Published

3
2
2
3
0
Overall Experience  Overall Experience 3.0 out of 5

My carer is great but not available more than 3 days a week and I don't like the chop and change I had to find another so I only have 3 days now. It's hard to get the truly flexible times that I am allowed. The management try.

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Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My Father has advanced Vascular Dementia and Revelation Social Care looked after him for two and a half years, but due to the passing of my mother, he now resides full time in a care home. Revelation's Social care were exceptionally professional and 'hands on'. The carers were always on time, and the
manager was very attentive, supportive and addressed any issues, very promptly. The staff seemed well trained and always hoisted my father correctly from bed to chair and chair to bed. The manager was very accommodating and flexible, especially when dad needed respite in a care home setting a number of times during the year, to give my mum a break. The carers were always very pleasant and the manager was very much at the helm, easy to reach and on standby in the case of any issues or emergencies. I strongly recommend this care company after the high level of service, support and care that my father received. The administration staff were always very helpful and informative too.

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Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We lost our mum yesterday. We have had revelations as her caregivers for 2 years. I can not thank this amazing team of carers for the beautiful and dignified way they looked after our mum. It started firstly with minimal assistance to her needing full care and hoisting out to finally being nursed in
bed. The carers did everything with dignity and always with a smile and often with a song and a prayer which was very important to my mum. I would not hesitate to recommend this company to care for your family member. the Manager and the team thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.1 (8.111)

Overview of Review Score

The Review Score of 8.1 (8.111) out of 10 for Revelation Social Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.611 for Revelation Social Care is calculated as follows: ( (14 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 18 Ratings = 4.611

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Revelation Social Care is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 May 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Revelation Social Care

What Type of Services does Revelation Social Care offer?

Revelation Social Care offers Home Care.

How many Carers does Revelation Social Care employ?

Revelation Social Care employs 30 carers.