SureCare Bromley Ltd

Bencewell Business Centre, Oakley Road, Bromley BR2 8HG
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3 Reviews
  • SureCare Bromley Ltd, Bromley
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Care Provided by SureCare Bromley Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Jennifer D'Arcy-Smith (Registered Manager)
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SureCare Bromley Ltd Reviews (3)

Over all time SureCare Bromley Ltd has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
0
0
0
3

Review from Mark T (Son of Client) published on 9 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has a significant disability with MS and is unable to move at all.
He is relatively young to have such a debilitating condition and has coped extremely well.
What he does struggle with, is poor performance from a service provider. He expects to be treated with dignity, respect and most
importantly, a good quality of care.
He has had several different care providers in the past 10 years, and several of them have withdrawn their care.
Dad has a physical disability, but he still has a voice and an opinion.
When dad was highlighting other care providers shortfalls, it was not appreciated, and subsequently, this is when they withdrew their care.
For the first time in 10 years, dad has expressed his satisfaction with a care provider, namely SureCare.
I am delighted to write this testimonial and to express my gratitude to the manager and her team for making my dad's condition tolerable again.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Fiona M (Daughter of Client) published on 9 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted with the professionalism, courtesy, compassion and kindness of my mother’s new carers. They treat the house like their own and my mother has really bonded well with them. The calibre of staff is first class and their timeliness is to be commended. Highly recommend this company.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Linda (Daughter of Client) published on 3 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with Care and service given so far. Can’t comment on much else as I haven’t been using this service for long, also can’t comment on value for money, as haven’t had the first invoice yet. So far so good no complaints and my Mother seems happy
with it. She seems to like the different Carers
although did say that sometimes she has a ‘schoolgirl’ who must be on school holidays,! I have assured her that isn’t the case.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 29 Dec 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about SureCare Bromley Ltd

What Type of Services does SureCare Bromley Ltd offer?

SureCare Bromley Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SureCare Bromley Ltd to verify any information. View our terms and conditions. SureCare Bromley Ltd has a Basic Service – more info.