BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington)

Christchurch, Northcourt Road, Abingdon OX14 1PL
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9.7 37 Reviews
  • BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington), Abingdon
BelleVie Care is dedicated to helping people live their best lives from the comfort of their own homes. They place trusted relationships and people at the centre of everything they do, fostering wellbeing and independence for the people they support. Their exceptional care has not gone unnoticed, earning them the prestigious Overall Best Homecare Provider Grand Prix Award at the 2024 Home Care Awards.

BelleVie offers everything you’d expect from home care and a lot more. They are very used to being described as an in-home support service, made to measure just for you. No matter what level of support is required, they will take care of it! They also provide a flexible monthly membership plan to suit your needs. So, if you’d like help to get your groceries this week, but not next, or you fancied lunch out but the weather has turned, you set the schedule and they will fall in.

Their teams of Wellbeing Support Workers live locally, so they know the area and its amenities, and you get to see the same friendly faces week in, week out. Every member of the team goes above and beyond to build trusted relationships with the people they support, ensuring each individual is in the most capable and safest of hands.

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Care Provided by BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Transportation Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Emma Pithers (Wellbeing Support Lead)

Funding & Fees Guide for BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington)

  • Prices

  • A monthly quote tailored to your needs can be provided on request.

  • Monthly packages are tailored to the needs and aspirations of your loved one. This pricing structure allows Wellbeing Support Workers to focus on building a relationship with your loved one, rather than on the clock.


    Please contact us for a no-obligation quotation.

BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington) Reviews (37)

Total of 37, showing 21-37
9.7

BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington) has a Review Score of 9.7 (9.743) out of 10, based on 12 reviews in the last 2 years. Over all time BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington) has 37 reviews.

Overall Experience

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Review from Stephen S (Power of Attorney of Client) published on 1 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

BelleVie has provided daily support to an elderly lady living alone with early-onset dementia for 2-months. She desperately wants to remain in her home and this would not be possible without BelleVie. They have been flexible and understanding and managed a difficult situation in which the lady declines
or does not accept she needs help and does not want strangers in her house, while at the same time her condition and ability to support herself has been deteriorating. We advised against introducing too many different people too quickly and initially this was a problem, but BelleVie have been very patient and responsive and made necessary changes so after only a couple of months the lady has developed trust and confidence in two of the team who she will allow into her house to help her with cooking, eating a meal, cleaning, and driving her to friends. Daily online visit reports and regular email and telephone communication have been excellent enabling any issues to be resolved quickly.

Reply from Jill Elliott, Relationship Lead at BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington)

Thank you for taking the time to write a review for us. Person-centred care, dignity, respect and supporting our clients and their families is very important to us at BelleVie. I will pass your kind words to our well-being support workers.


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Review from Nicola G (Daughter of Client) published on 28 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Incredibly impressed with the quick service. My mother was almost hit by a car before Christmas and needed care. During a period when most other services were closed down, the team got to us, made their assessment and started care before I had to leave. All during the holidays. My mother really appreciates
that the carers are well educated, helpful and mature. Just great service, Thanks

Reply from Jill Elliott, Relationship Lead at BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington)

Thank you so much for your comments; I know this has been a stressful time for you all. The team really do enjoy supporting your mum to thrive at home. This truly warms our hearts and is the reason we exist. We will let the team know - they will be thrilled.


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Review from Penny M (Daughter of Client) published on 8 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

BelleVie have been brilliant since I contacted them in April, in carefully assessing what my mother needs, and matching two lovely wellbeing support workers, who she gets on with really well. Who are sensitive to her need for independence as well as support and company.
After they visit she is always
cheerful and energized! She loves hearing about their own lives, and that they help her do gardening.
Communication with Jill at the office is always excellent.
So far our experience has been excellent. We would like more visits, and are waiting for more capacity from Bellevie for this.

Reply from Jill Elliott, Wellbeing And Families Communications Lead at BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington)

Thank you very much, Penny, for your kind words, we are looking forward to continuing to support your mother, the Oxford team enjoys their visits!


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Review from Gail (Daughter of Client) published on 15 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

BelleVie has provided carers to visit Mum twice a week since the beginning of the year, to make her lunch and provide some company. This has been very beneficial, especially during lockdown when Mum has had so much less contact with the outside world. Mum has loved having the company - and someone
to cook eggs for her - and my brother and I have appreciated the feedback on the "Birdie" app. Mum is now moving on to a care home but we'd like to record our heartfelt thanks to all the BelleVie staff who have been involved in her care over the last few months.

Reply from Trudie Fell, Bellevie CEO at BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington)

Thank you. The team really enjoyed getting to know your Mum and supporting her at home.


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Review from Steph C (Goddaughter of Client) published on 26 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My godmother was not keen to have any formal care package and very reluctantly accepted BelleVie coming into her home. Despite her reticence, she was very happy with the BelleVie carers from the beginning. This was a huge relief to us. The carers were kind, compassionate and good company. My godmother
would have needed to have gone into a nursing home if it was not for BelleVie. As a family, we got to know the BelleVie team too and they were individually amazing and made such a difference to my godmother.

Reply from Jill Elliott, Wellbeing And Families Communications Lead at BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington)

Thank you very much, Steph for your kind words, I will pass this onto the care team for you.


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Review from Paula M (Daughter of Client) published on 2 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed by both the carers and their organisers. Useful information was shared efficiently, and carers showed initiative in finding ways to help a slightly difficult client. Highly recommended.

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Review from Catherine B (Stepdaughter of Client) published on 1 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The BelleVie team has provided us and our relative with amazing support, especially during the COVID lockdown period when we have been unable to visit. They have managed and advised on difficult situations and gone far above and beyond usual care agencies, showing honesty and integrity. We are very
grateful to the care team for their concern and interaction with my step-mother, and with us.

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Review from Emma D (Daughter of Client) published on 22 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

BelleVie has been brilliant with my dad. They have really worked to make a package that suits him and have been really flexible in altering it when need be. They are very easy to get in touch with. My dad’s key worker has developed a really good relationship with him, which isn’t easy as he is not an
easily impressed man. I would recommend this agency wholeheartedly.

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Review from Jeremy G (Son of Client) published on 6 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptional!


All aspects were good but what deeply impressed me was the professional yet human approach of everyone I came into contact with and willingness to go the extra mile particularly in terms of time.


Provided end of life care for my Mum.


Thank you so much.


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Review from Patrick H (Son of Client) published on 25 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been getting help and support from the Bellevie Wellbeing Teams for the last 6 months. I have noticed a great change in my father's behaviour, hygiene and health during this time which has taken a great deal off my back as I know he is in great hands. He enjoys his visits and the company
as he lives alone. The office staff, when I ever call them, are great, helping me with advice and their knowledge of my father's behaviour. Overall I am very happy with their service and highly recommend them to anyone looking for that extra support for their loved ones.

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Review from Edna B (Client) published on 25 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very grateful for all the help I received from the Carers who came to me over three weeks after foot surgery. They were so friendly and cheerful and willing to do what I requested without any sense of rush: I had their whole attention while they were with me.
I was impressed by the efficiency of the
Office and the first approach to get the package in place. It was also helpful how the Team communicated with one another to ensure care was consistent. On the only one day when the rota had to be adjusted, they checked with each other that I had received my prescription.
I have already recommended them!

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Review from Susan D (Wife of Client) published on 23 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely pleased with the service. The carers were always very punctual and reliable. They were very good at relating to my husband and engaging him in conversation. They always treated him with dignity and respect and also always concerned themselves with my welfare. They always rose to the challenge
in a crisis. I would highly recommend their services.

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Review from Deborah W (Niece of Client) published on 8 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been extremely impressed by the Bellevie Wellbeing Teams and would recommend them most highly to others. They were easy to contact (initially by phone) and happy to discuss my aunt's particular needs in detail. They came to meet her in person at home and undertook a comprehensive and sensitive
assessment. They thought carefully about how they could best help and support her and came up with a number of novel and appropriate ideas, several of which we have taken up (visits to local garden centres and gardens, walks by the river, helping her use an i-pad to send emails). My aunt is profoundly deaf and I have been very impressed by the patience and professional approach of all the carers towards her. They quickly put her at her ease, giving her time to express herself, ensuring she feels valued and listened to. She was initially reluctant to accept carers into her home but their visits are now highlights in her week and she is happier and more fulfilled, thanks to the Bellevie Wellbeing Team.

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Review from Deborah B (Daughter of Client) published on 3 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot thank Wellbeing enough for the kindness, patience and compassion they showed dad through his good and bad days. The girls were always cheerful and kept us informed of any problems. Although my brother and I saw him every day it was a comfort to know that he was looked after. We hope you
continue from strength to strength. Good luck with your good work.

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Review from Gordon B (Son of Client) published on 20 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great service from this team, always keep me up to date with any problems or concerns. Quick to respond to any questions from me and family members. Helpful in every way.

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Review from Michael B (Son of Client) published on 20 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant care team. Show real care and empathy. What makes them stand out from other care providers is they actually asked my mum what she wanted from them. This made such a difference and gave us the peace of mind that mum was happy and being cared for properly.

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Review from Mark W (Friend of Client) published on 14 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The main reason for this review is to say thank you to all the carers for my friend as he fell ill with cancer in middle age whilst living on his own.
I found it amazing whenever I visited to find carers who not only accepted my friend as they found him but were open and generous with him. This was
so important to him during his illness when family were distant - even though neighbours were hugely supportive and other more distant friends only occasional.
The fact that these carers visited my friend in the hospices in their own time and also attended his funeral speaks volumes.
It was always a happy time with the carers present.
Thank you all again.

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Current Review Score: 9.7 (9.743)

Overview of Review Score

The Review Score of 9.7 (9.743) out of 10 for BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.743 for BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington) is calculated as follows: ( (54 Excellents x 5) + (14 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 70 Ratings = 4.743

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for BelleVie (Oxford, Abingdon, Wantage, Witney, Kidlington) is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Sep 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (23)

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Meet the Team (14)

Emma

Emma

Job Title: Wellbeing Support Lead Thames Valley

Joined: 2019

Emma has always worked in care and has 30 years of experience supporting adults with Learning Disabilities. Emma has 2 grown up children and 2 grandchildren. She plays badminton every week and enjoys baking and watching most sports.


Gemma

Gemma

Job Title: Practice Coach

Joined: 2018

Gemma was a support worker for adults with Learning Disabilities for many years and a Teaching Assistant for primary school children with special needs. She really likes spending time with her loved ones, going out for meals, and going to the theatre.


Alice

Alice

Job Title: Wellbeing Support Worker

Joined: 2020

Alice loved working in catering, has been an office manager and worked with children and young adults in education. She really enjoys being outside in her garden and the countryside and grew up in Cornwall. Her new hobby is learning about the local history of South Oxfordshire.


Heidi

Heidi

Job Title: Wellbeing Support Worker

Joined: 2021

Heidi has been working as a care assistant in the community since 2016. Before that, she qualified as a confectioner from school and after having her children she worked in retail for 14yrs. Heidi loves to keep fit and does a lot of walking with her dog. She loves music and having a good time with friends.


Sheila

Sheila

Job Title: Wellbeing Support Worker

Joined: 2024

Sheila has worked as a nurse and within the charity sector. She enjoys spending time with family and walking her two dogs as well as spending time with friends, reading, baking, singing, doing crosswords (as long as they aren't too difficult!).


Maggy

Maggy

Job Title: Wellbeing Support Worker

Joined: 2021

Margaret worked in the NHS for more than 18 years before joining Bellevie. Margaret is a keen walker and likes to put on her walking boots whenever she can. She is a member of a local running club and she also goes to a regular Pilates and Yoga class to relax and to recharge her batteries. Her family and friends are very important to her and she loves meeting up with friends for a coffee and a chat.


Billy

Billy

Job Title: Wellbeing Support Worker

Joined: 2021

Before joining BelleVie, Billy had previously supported people with Learning Disabilities for 18 years. Billy enjoys watching and playing darts and plays in a division one team, and is an avid Reading FC supporter. Billy enjoys spending time with his grandchildren on his days off.


Musthak

Musthak

Job Title: Wellbeing Support Worker

Joined: 2021

Musthak likes spending his spare time fishing and finds it tranquil and peaceful. Musthak loves history which interests him alot and strongly believes there is so much to learn from it. Musthak loves living in such a beautiful city in Oxford which is rich with its history from authors like C,S Lewis to Carol Lewis and Tolkien....to the highest number of prime minister and presidents come out of Oxford.


Tina

Tina

Job Title: Wellbeing Support Worker

Joined: 2020

Prior to joining Bellevie, Tina worked as a telesales expert. She likes spending time with her husband and six grandchildren, she also plays darts and enjoys going for walks with her dog.


Emily

Emily

Job Title: Wellbeing Support Worker

Joined: 2022

My name is Emily, I have a passion for helping people and always putting a smile on others faces. I love drinking coffee and I used to work in a coffee shop. I’m spontaneous and love going on new adventures. I also have a dog which I adore and I rescued him from Romania!


Jenna

Jenna

Job Title: Wellbeing Support Worker

Joined: 2024

My name is Jenna. In my spare time I like reading, going to the gym, and spending time with my best friend and my cats.


Beccy

Beccy

Job Title: Wellbeing Support Worker

Joined: 2023

Hey, I am Becky. I enjoy reading, listening to music and keeping fit. I like to walk a lot and do yoga. I have 2 children that keep me busy. Before BelleVie I worked in coffee shops but decided I wanted to do something more rewarding.


Caroline

Caroline

Job Title: Wellbeing Support Worker

Joined: 2020

Caroline enjoys working with people, and for many years has supported vulnerable children and families. She likes going out and having fun with family and friends, especially her four grandchildren. She enjoys walking and being outdoors but also reading, cooking and crafts and gardening.


Desiree

Desiree

Job Title: Wellbeing Support Worker

Joined: 2024

Hi! I moved to Oxford from West London. I previously worked at Camp Beaumont in Pimlico. I enjoy crocheting, listening to music and travelling.


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