Home Sweet Home Caring Services Ltd

82 Parkanaur Avenue, Southend-on-Sea SS1 3JB
Submit a Review
8.0 3 Reviews
  • Home Sweet Home Caring Services Ltd, Southend-on-Sea

Care Provided by Home Sweet Home Caring Services Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Personal Hygiene Care

Good to Know

  • Owner
  • Home Sweet Home Caring Services Ltd
  • Person in charge
  • Miranda Cobbe (Director)

Home Sweet Home Caring Services Ltd Reviews (3)

8.0

Home Sweet Home Caring Services Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Home Sweet Home Caring Services Ltd has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
0
1
1
2
Overall Experience  Overall Experience 5.0 out of 5

We started using Home Sweet Home earlier this year for an elderly family member. We have a morning visit of support by a member of staff who helps with medication, makes breakfast and prepares something to eat later for lunch. She is friendly, sociable and very reliable. She is quick to inform us if
there are any small concerns and has really helped to relieve some of the pressure involved with caring for an elderly family member. Thank you Home Sweet Home.
I would have no hesitation in recommending this company to others.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My father was extremely well looked after by this team of wonderful carers. He looked forward to their visits and as a family, we were so grateful that on a daily basis someone was visiting him to help him with his basic needs and check all was well. The carers became his friends and nothing was too
much trouble for them. They were able to assist with “one-off” requests such as taking him to appointments. I would have no hesitation in recommending this company to anyone who wants reliable and attentive support for a loved one.

Reply from Miranda Blackstone-Cobbe, Registered Manager at Home Sweet Home Caring Services Ltd

Thank you for allowing us to support your father - a true gentleman and loved by us all.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

They gave me exactly the care I needed. Both carers could not have been more competent and kindly. My speedy convalescence was due entirely to them. Thank you very much ladies.

Reply from Miranda Blackstone-Cobbe at Home Sweet Home Caring Services Ltd

It was a pleasure to have played a role in your convalescence. You did all the hard work, we were just there to give you support and encouragement.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Home Sweet Home Caring Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Home Sweet Home Caring Services Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Home Sweet Home Caring Services Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Jul 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Home Sweet Home Caring Services Ltd

What Type of Services does Home Sweet Home Caring Services Ltd offer?

Home Sweet Home Caring Services Ltd offers Home Care.