From £23.75 per hour for home support.
From £32.30 per hour for personal care (Regulated activities).
Please call us to discuss your requirments and fees. We will carry out a free assessment in your home to gain details for your care plan.
Home Straight Partnership Ltd has a Review Score of 10 (9.962) out of 10, based on 31 reviews in the last 2 years. Over all time Home Straight Partnership Ltd has 90 reviews.
Review from Alison P (Daughter of Client) published on 4 February 2020
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Reply from Georgie Balmford at Home Straight Partnership Ltd
Thank you, Alison. Our support worker really enjoys her visits.
Staff
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Treated with Dignity
Value for Money
Review from Martin H (Client) published on 30 January 2020
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Reply from Georgie Balmford at Home Straight Partnership Ltd
Thank you Martin, We are delighted to be supporting you both.
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Review from Mark B (Son of Client) published on 30 January 2020
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Reply from Georgie Balmford at Home Straight Partnership Ltd
Thank you Mark, We love getting the updates from you and hearing how your dad is getting on.
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Review from Charlotte C (Daughter of Client) published on 30 January 2020
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Reply from Georgie Balmford at Home Straight Partnership Ltd
Thank you Charlotte, we all enjoyed our time supporting you and your mum. The carers will certainly miss their visits with her and the dogs.
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Review from Jane F (Daughter of Client) published on 27 January 2020
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Reply from Georgie Balmford at Home Straight Partnership Ltd
Thank you for your review Jane. I know "your girls" all enjoy their visits with you.
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Review from Victoria M (Daughter of Client) published on 27 January 2020
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Reply from Georgie Balmford at Home Straight Partnership Ltd
Thank you Victoria. We are so pleased the support is working for your mum and we know the support worker enjoys her visits too.
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Review from Michele (Daughter of Client) published on 23 January 2020
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Reply from Georgie Balmford at Home Straight Partnership Ltd
Thank you for your review Michele it is much appreciated.
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Review from Christine (Wife of Client) published on 23 January 2020
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Reply from Georgie Balmford at Home Straight Partnership Ltd
Thank you for your review Christine it is much appreciated.
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Treated with Dignity
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Review from Katherine (Daughter of Client) published on 23 January 2020
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Reply from Georgie Balmford at Home Straight Partnership Ltd
Thank you for your review Katherine it is much appreciated.
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Management
Treated with Dignity
Value for Money
Review from P C (Client) published on 20 January 2020
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The Review Score of 10 (9.962) out of 10 for Home Straight Partnership Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 31 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.962 for Home Straight Partnership Ltd is calculated as follows: ( (179 Excellents x 5) + (7 Goods x 4) ) ÷ 186 Ratings = 4.962
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Home Straight Partnership Ltd is based on 31 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Jun 2018
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Job Title: Managing Director
Joined: 2008
We started Home Straight in 2008, providing support to people in their own homes. As the business has grown and our clients have grown older we have developed with them to provide personal care, and companionship and have specialised in dementia support.
I spent several years working in HR, Training, Marketing and business development.
I’ve always believed that organisations succeed when there is a happy, well-trained team in place.
My career has always centred around supporting and nurturing people.
I founded the company with Georgie and the two of us began by helping clients directly, cleaning, cooking, gardening and companionship. As Home Straight has grown our roles have changed.
As Managing Director, I am responsible for the business strategy ensuring that we have the right skills, knowledge and investment in place to serve the growing needs of our clients.
Tony, my husband, and I between us have lots of children and grandchildren, 2 dogs and a very old house that we are renovating. When I do get spare time, I like to try and keep fit we run a couple of times a week and practice pilates and yoga. Reading is a great escape for me and I am a member of two book clubs. I love cooking and spending time with my family, friends and my two dogs Digby an Italian Spinone and Twiggy a Weimaraner.
What do I love about my job? The people. Knowing that I have made a positive difference in someone’s life.
Sorting out problems and dealing with the day-to-day challenges that emerge in the world of care. Networking and building knowledge keeps me motivated and care is such an interesting line of work.
Nurturing, making the tea and having a jolly good laugh with my teammates.
My friends would describe me as funny, clever, focused, kind, hardworking, non-judgmental, constant, stubborn, easy-going, welcoming, forgiving, empathic, and beautiful inside and out!! (Stubborn was a shock to me)!
Job Title: Owner/Director
Joined: 2008
I grew up in Oakham and live here with my family. I enjoy everything Rutland has to offer and I am a regular visitor to the nature reserves and local events. Living here and knowing the area well is extremely beneficial.
I set up Home Straight with my friend Stevie after being made redundant. My background is in hairdressing, hospitality and care both within a residential setting and in-home care. I enjoy helping people to feel better about themselves.
Running my own business fitted in well with bringing up my children and we have carried this ethos on with our staff.
Providing person-centred care with a carefully selected carer and watching our clients blossom is what makes this work a joy.
In my spare time, I enjoy spending time with my family, photography, travelling and walking my little dog.
I am very proud of our business and what we have achieved.
Job Title: Owner/Director
Joined: 2017
I am the Director of Care, a Registered Manager and I manage the care side of the business. I have a background in care and I joined Home Straight 6 years ago. I really enjoy the challenges my role brings and seeing the difference the care and support make in a person's life.
It is my responsibility within Home Straight to oversee the day-to-day operations of the business. I work closely with clients, family members and health professionals. To provide a very person-centred service.
I am passionate about ensuring that we provide the highest standard of care possible.
I enjoy keeping fit, walking, working on my allotment and spending time with my family of grown-up children.
I have taken on a number of personal challenges such as wing walking for charity and more recently I completed the Loros Tower Run in Leicester with some of our team. I am always ready for a challenge.
Job Title: Accounts Manager
Joined: 2015
I joined Home Straight originally as a carer and now I manage the rotas. If you call us to discuss your invoice or rota it is often me you will speak to.
I live locally with my family and my dog. I enjoy gardening and walking and spending time with my family.
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