Konastone Healthcare Ltd

20 Brook House, Brook Street, Tipton DY4 9DD
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15 Reviews
  • Konastone Healthcare Ltd, Tipton
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Care Provided by Konastone Healthcare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments

Good to Know

  • Owner
  • Konastone Healthcare Ltd
  • Person in charge
  • Jesman Muhamba (Director)
Are you the Owner/Manager of Konastone Healthcare Ltd? View your Advertising Options

Konastone Healthcare Ltd Reviews (15)

Over all time Konastone Healthcare Ltd has 15 reviews.

Overall Experience

  • 14
  • 1
  • 0
  • 0
  • 0

Date Published

15
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15

Review from Louise G (Granddaughter of Client) published on 21 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Konastone has cared for my Grandmother for almost a year now and throughout that time the care that she has received has been exemplary. She has been treated with dignity, kindness and all the carers have gone above and beyond to make sure she is happy and looked after. The carers have an excellent
understanding of her needs, often checking in with her by phone in addition to the normal visits if she is feeling unwell - nothing is too much trouble. My Grandmother enjoys seeing all of the carers and can have a conversation and a laugh with them; they are always cheerful, friendly and respectful. She is treated as a person, not another 'job to do.' It is fantastic to know she is so well cared for. I would not hesitate to recommend Konastone and neither would my Grandmother - we both know how lucky she is to have such excellent carers looking after her.

Reply from Jesman Muhamba Muhamba, Director at Konastone Healthcare Ltd

As always we thrive to do our best and feel humbled when our effort is noticed and appreciated. Thank you very much for your kind words.


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Review from R M (Son of Client) published on 19 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found their service excellent.

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Treated with Dignity

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Review from Patricia J (Client) published on 1 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so lucky to have my carers come in every day. They come in the mornings to get me up, they always come in with a smile. I know my day is going to be good. I would like everyone to know they are special to me!

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Treated with Dignity

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Review from L C (Client) published on 29 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Helpful, accommodating, reliable, respectful, pleasant and they enable me to live a life.

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Treated with Dignity

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Review from J D (Daughter of Client) published on 9 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care and communication are good, things are done very well, tidying up, keeping clothes and washing etc is good. No problems. Would recommend to others.

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Review from Margaret L (Wife of Client) published on 13 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff employed by the Konastone Healthcare company are always polite and caring and take my husband's privacy very seriously. I would be more than happy to recommend them to anyone, in fact, it's like have an extended family.

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Review from Kate T (Next of Kin) published on 20 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my loved one received was faultless and I could not have wished for any better. The whole team went above and beyond. The care was person-centred along with respect and dignity at the centre of everything. I can not thank this team enough for everything they have done and all the support and
love shown to all involved. Thank you x

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Treated with Dignity

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Review from Garry T (Son of Client) published on 19 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has had a few different care homes looking after him over the past ten years but Konastone are by far the best company we have dealt with. Very reliable, in regular contact with myself and constantly updating me on the health and well-being of my father. He was very well looked after and all
his needs cared for in a 1st class manor.

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Review from Sandra D (Client) published on 15 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care I received from the team while I was non-weight bearing after my corrective foot surgery was truly excellent. Each person on the team was kind, caring and so very helpful during this very difficult period of my recovery.

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Review from Marchelle A (Daughter of Client) published on 29 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was treated with dignity and respect at all times. His choices were upheld at all times. My father felt valued and treated as an individual. My father's care needs were complex and demanding. All care staff involved with my father did everything they could to make him comfortable, they were
very kind, loving and caring. (Excellent job)

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Review from Michael B (Son of Client) published on 1 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the quality of care very good. It is good to know that the people genuinely care about their job and go the extra distance to make sure everything is good for the person they are caring for.

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Review from David B (Son of Client) published on 13 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Konastone Healthcare Ltd provided care for my mother from April 2017 until her death in November. They have given very strong support and without this, I would not have coped. They have shown a very caring and patient understanding approach which has often been a challenging situation. The care required
2 carers 4 times a day. Konastone Healthcare Ltd has been incredibly reliable and professional and has not missed a single visit. They have also been proactive in preventing problems developing such as bed sores and liaised with district nurses etc. The company is very well run and I have no hesitation in recommending their services.

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Review from Paul G (Client) published on 13 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My care is faultless.

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Review from Gill (Mother of Client) published on 22 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 21 year old son has a serious disabling condition and he requires continual care and assistance. He has been using the services of Konastone Healthcare for several months on a twice daily basis and enjoys a high standard of care which has not been forthcoming from other agencies used in the past.
Outstandingly reliable, super-friendly and courteous staff for whom nothing is too much trouble. Affordability is paramount when one is reliant on care and they tick that particular box without question. Total professionalism, whether staff or management, is offered to a high standard. Care actually *means* care with Konastone, so we thanks to the manager and the team!
I would highly recommend this care agency without hesitation.

Reply from Jesman Muhamba, Registered Manager at Konastone Healthcare Ltd

It's always a pleasure when one's effort and dedication is recognised. Thank you ever so much for opening your door to our service. As always, we'll strive to do our best.


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Review from Peter B (Son of Client) published on 7 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the carers so patient and kind, my mother can be difficult at times but they provide the greatest of care.


They go way above and beyond their given roles, even during their days off they have taken my mom out and about.


I can't think of any other people that I would trust my mother's care

with they truly are a godsend. They provide me and the family peace of mind that mom is receiving the best of care. Amazing people.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 1 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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Frequently Asked Questions about Konastone Healthcare Ltd

What Type of Services does Konastone Healthcare Ltd offer?

Konastone Healthcare Ltd offers Home Care.

How many Carers does Konastone Healthcare Ltd employ?

Konastone Healthcare Ltd employs 8 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Konastone Healthcare Ltd to verify any information. View our terms and conditions. Konastone Healthcare Ltd has a Basic Service – more info.