Horizonz Care Ltd

Office FF18, IMWS, Al-Hikmah Centre, 28 Track Road, Batley WF17 7AA
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1.0 1 Review
  • Horizonz Care Ltd, Batley
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Care Provided by Horizonz Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Horizonz Care Ltd
  • Person in charge
  • Zainab Hussain (Manager)
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Horizonz Care Ltd Reviews (1)

1.0

Horizonz Care Ltd has a Review Score of 1.0 (1.000) out of 10, based on 1 reviews in the last 2 years. Over all time Horizonz Care Ltd has 1 review.

Overall Experience

  • 0
  • 0
  • 0
  • 0
  • 1

Date Published

1
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0
1
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Review from H L (Son of Client) published on 13 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Avoid this very unprofessional company. They treated my elderly father of 93 with no respect or dignity. Inexperienced support workers.
Don’t want to hear any criticism, as soon as you complain they get offended and give you notice.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 1.0 (1.000)

Overview of Review Score

The Review Score of 1.0 (1.000) out of 10 for Horizonz Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 1.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 1.000 for Horizonz Care Ltd is calculated as follows: ( (6 Very Poors x 1) ) ÷ 6 Ratings = 1

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Horizonz Care Ltd is based on 0 Positive Reviews in the last 24 months and is calculated as follows: 0 = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Horizonz Care Ltd

What Type of Services does Horizonz Care Ltd offer?

Horizonz Care Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Horizonz Care Ltd to verify any information. View our terms and conditions. Horizonz Care Ltd has a Basic Service – more info.