Delta Care Ltd - Chorley

10 St Thomas's Road, Chorley PR7 1HR
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8.0 5 Reviews
  • Delta Care Ltd - Chorley, Chorley
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Care Provided by Delta Care Ltd - Chorley

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Stacey Stansfield (Registered Manager)

Funding & Fees Guide for Delta Care Ltd - Chorley

  • Prices

  • Private Package Prices -


    Monday to Friday - Starting from £24.56 per hour/£13.40 per half hour


    After 10pm & Saturday & Sunday - Starting from £26.78 per hour/£14.71 per half hour

  • We do private packages as well as packages with the council.


    Kindly get in touch with us for more details.
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Delta Care Ltd - Chorley Reviews (5)

8.0

Delta Care Ltd - Chorley has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Delta Care Ltd - Chorley has 5 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 1
  • 0

Date Published

5
0
1
1
4

Review from Emma P (Granddaughter of Client) published on 20 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Words cannot express how grateful I am to all the staff at Rivington Park Care Home in Chorley for looking after my nan in the last few weeks of her life. All the staff were so caring, compassionate and very kind to my nan.

Reply from Penelope Baki, MD at Delta Care Ltd - Chorley

Thank you for your kind words and we are sorry for your loss. The staff at Rivington Park are kind and caring and always give their best to all our residents. We will pass on your kind words to the staff.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from P M (Husband of Client) published on 21 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

First of all the frontline staff, the carers, are largely lovely. They do the best they can in trying circumstances. They have little or no time between calls to take a break. The rotas are poorly put together with calls sometimes miles apart, and crisscrossing different parts of the town in no logical
order. On double-up calls, carers will arrive at different times as their rotas are not married together well. Additional calls are often added to packed rotas with management having little or no sympathy for those on the road. The management of the office is poor, and their organisation is about as poor as I could imagine an office being run. There is little or no communication between management and staff, and poor communication with service users. For years the company has been on a decline and I would not recommend Delta Care as a provider for anyone looking for care for a loved one. I would have given a 1 star if it were not for the genuine care of those on the shop floor.

Reply from Maimoona Nayeemuddin, Recruitment Office at Delta Care Ltd - Chorley

Thank you for your review. We will definitely look into this.


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Management

Treated with Dignity

Value for Money

Review from Marion M (Wife of Client) published on 13 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wish to thank all the carers at Delta Care Chorley for the care and dignity provided for my husband over the past two and a half years. They always came at the time specified and were professional and caring at all times. They were more like friends in the end. In particular, I would like to mention
my husband's main two carers but also the rest of the team and the new members who we only knew a short time. I could never have managed without them. I would recommend this company to anyone looking for top-quality care at home. Thank you all. A special thank you to one carer for her excellent on-call care over the past few weeks.

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Management

Treated with Dignity

Value for Money

Review from David G (Client) published on 18 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers here are very caring and kind. My main carer is excellent and always goes above and beyond to help me. All the carers I have had with Delta Care are brilliant and I don't know where I would be without them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Johnny P (Client) published on 8 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say about the ladies and gentlemen who are currently looking after my wife who is ill with late-stage Dementia?
They are all Delta Caring Angels.
These Angels come in 4 times a day on a regular basis and do all the essential personal care that my lady needs and a whole lot more.
They
treat my lady with love, kindness, gentleness and compassion in the cruel journey that she and I are on.
I think that it takes a very special person to work in the Care industry and Delta Care, in my opinion, have the cream of the crop providing continual health and palliative care for my lady.
My own health is none too good either and I feel that they are keeping a weather eye on myself as the permanent carer in addition.


I look forward to seeing their cheery faces each day I must confess!


Who looks after the Carer I've often asked myself? Well, Delta Care does this as well. Thank you and God Bless you all.


Staff

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Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Delta Care Ltd - Chorley is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Delta Care Ltd - Chorley is calculated as follows: ( (5 Excellents x 5) ) ÷ 5 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Delta Care Ltd - Chorley is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about Delta Care Ltd - Chorley

What Type of Services does Delta Care Ltd - Chorley offer?

Delta Care Ltd - Chorley offers Home Care.

How many Carers does Delta Care Ltd - Chorley employ?

Delta Care Ltd - Chorley employs 38 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Delta Care Ltd - Chorley to verify any information. View our terms and conditions. Delta Care Ltd - Chorley has a Basic Service – more info.