Parkins Care Angels Ltd

Unit 4, Bentinck Court, Bentinck Road, West Drayton UB7 7RQ
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9.0 3 Reviews
  • Parkins Care Angels Ltd, West Drayton
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Care Provided by Parkins Care Angels Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Parkins Care Angels Ltd
  • Person in charge
  • Sally Morrison (Manager)
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Parkins Care Angels Ltd Reviews (3)

9.0

Parkins Care Angels Ltd has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time Parkins Care Angels Ltd has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
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0
3
0

Review from Amanda H (Daughter of Client) published on 7 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Parkins Care Angels cared for my mother until she was able to go home. Was unsure how this worked. The manager came to my house to discuss things. She was lovely and reassured me of how this worked and nothing was too much trouble. The whole team over the months were very understanding and very helpful.
The carers were all amazing, very caring and friendly with me and especially my mum, so this made everything so much more easier for me. I would highly recommend Parkins Care Angels. I hope I don't need them again but if I do I without a doubt will certainly call upon their help again.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Lesley G (Daughter-in-law of Client) published on 16 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Parkins Care Angels looked after my father-in-law for just over a year. I wasn't really sure where to start if I'm honest, so I gave Parkins Care Angels a call, and the manager came out to see me; she reassured me and explained how it all works. I can't recommend them enough, the staff are all so lovely
and friendly, and they made him feel so comfortable.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sarah B (Daughter-in-law of Client) published on 16 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Parkins Care Angels firstly cared for my nan-in-law until she sadly passed, and we were so impressed with them that when the time came for my mother-in-law to be cared for, we requested Parkins again as we knew that she would be looked after and cared for properly. If my mother-in-law was unwell or
required a GP, the carers would contact me immediately to let me know. I felt that she was in safe hands and trusted them implicitly. They went above and beyond their duty of care for her, and I would not hesitate to recommend them or use them again.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Parkins Care Angels Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Parkins Care Angels Ltd is calculated as follows: ( (18 Excellents x 5) ) ÷ 18 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Parkins Care Angels Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Jun 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Parkins Care Angels Ltd

What Type of Services does Parkins Care Angels Ltd offer?

Parkins Care Angels Ltd offers Home Care.

How many Carers does Parkins Care Angels Ltd employ?

Parkins Care Angels Ltd employs 32 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Parkins Care Angels Ltd to verify any information. View our terms and conditions. Parkins Care Angels Ltd has a Basic Service – more info.