Dependable Care LLP

204 Halesowen Road, Cradley Heath B64 6HN
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8.0 1 Review
  • Dependable Care LLP, Cradley Heath
Dependable care LLP is a provider of high quality home care services. They take pride in their commitment to excellence and quality. They are registered and regulated by the Care Quality Commission for the provision of personal care at home.

They have a team of experienced carers who are dedicated to delivering exceptional person-centred care and support that meets the specific needs of people who need care at home.

Their staff are fully trained, fully compliant and DBS checked to work alongside
families and individuals to deliver bespoke high-quality care on both long and short-term basis. They are reaching out to you to inform you they can help support with hospital discharges for people requiring care at home. They can pick up last minute packages on demand.

Their services include but are not limited to:

Dementia care
End of Life care
24hr care
Sit-in service
Supported living

They are very confident their team of experienced up-skilled support care workers will help to facilitate smooth service user community integration. They are passionate about maintaining service user independence and person-centred care.

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Care Provided by Dependable Care LLP

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Food Preparation & Serving
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Dependable Care LLP
  • Person in charge
  • Christine Rafferty (Registered Care Manager)

Funding & Fees Guide for Dependable Care LLP

  • Prices

  • Please note these prices are for 1 care assistant
    Mon-Fri 1 hour 45 min £23.50 / Sat&Sun £26.87 BH £29.00
    Mon-Fri 1 hour 30 min £22.00 / Sat&Sun £27.54 / BH £28.50
    Mon-Fri 60 min £21.00 / Sat&Sun £22.00 BH £26.50
    Mon-Fri 45 min £18.95 / Sat & Sun 45 MIN£20.56 BH 45 min £24.50
    Mon-Fri 30 min £17.80/Sat&Sun £22.00/BH£26.50

  • The above fee are based on 1 Carer invoicing is completed on a monthly basis

Dependable Care LLP Reviews (1)

8.0

Dependable Care LLP has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Dependable Care LLP has 1 review.

Overall Experience

  • 1
  • 0
  • 0
  • 0
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Date Published

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Review from Janet P (Daughter of Client) published on 4 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had carers before but these people are amazing 110%. they have made mom's life and the family's life much easier and we can all cope much better now. Thank you all.

Reply from Chrissy Rafferty, Registered Manager at Dependable Care LLP

Thank you for your kind review and we are happy that our service is meeting the needs for your mom and family


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Dependable Care LLP is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Dependable Care LLP is calculated as follows: ( (5 Excellents x 5) ) ÷ 5 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Dependable Care LLP is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 May 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (1)

Christine

Christine Rafferty

Job Title: Registered Care Manager

Joined: 2022

Christine is our Registered Care Manager, and she brings a wealth of experience to her role having started her career in the care sector as a care assistant and working her way up and then achieving her ambition to becoming a Registered Manager. She is dedicated to her role and also puts the service users' needs first and is dedicated to her role as the Registered Care Manager at Dependable Care


Frequently Asked Questions about Dependable Care LLP

What Type of Services does Dependable Care LLP offer?

Dependable Care LLP offers Home Care.

How many Carers does Dependable Care LLP employ?

Dependable Care LLP employs 29 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Dependable Care LLP to verify any information. View our terms and conditions. Dependable Care LLP has a Platinum Service – more info.