Trailblazer Social Care

Unit 3 Stotts Island, Stotts Island, Wakefield Road, Brighouse HD6 1PE
Submit a Review
2 Reviews
  • Trailblazer Social Care, Brighouse

Care Provided by Trailblazer Social Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Trailblazer Social Care Ltd
  • Person in charge
  • Emily Madamombe (Manager)

Trailblazer Social Care Reviews (2)

Over all time Trailblazer Social Care has 2 reviews.

Overall Experience

  • 1
  • 1
  • 0
  • 0
  • 0

Date Published

2
0
0
0
2
Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the service.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

I have been with Trailblazer Social Care for over a year and find the care workers do a fantastic job and in the main are faultless. They have a wonderful working relationship and are more like family friends now. While I have no concerns/complaints regarding the workers, my only criticism is of the
management of the company, especially those responsible for arranging the daily rota. I feel strongly that the management show little respect or concern regarding the care workers.

Reply from Kimberley Coope, Care Coordinator at Trailblazer Social Care

Hello Annemarie, That is lovely feedback to hear for the carers and I am very pleased that you are so happy with the care you receive. In regard to the management team and the rota’s our office in Elland was subjected to the flood so we have had to relocate and I apologise for any inconvenience caused. We do recognise the good job the carers do for us and we thank them on a daily basis for all the effort they put in and also we have our monthly staff meeting where we do praise our carers for the role they do and the way in which they care for our service users. Without them, we wouldn’t be able to provide the care that we do. I am glad to see that you would recommend our service and I am very hopeful that you will see the improvement of the management team in the near future, once we are back in an office. Regards, Kimberley Coope.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 13 Feb 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Trailblazer Social Care

What Type of Services does Trailblazer Social Care offer?

Trailblazer Social Care offers Home Care.

How many Carers does Trailblazer Social Care employ?

Trailblazer Social Care employs 50 carers.