Prestbury Care

183 The Drove, Barroway Drove, Downham Market PE38 0AL
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22 Reviews
  • Prestbury Care, Downham Market
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9.5
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Care Provided by Prestbury Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Prestbury Care Providers Ltd
  • Person in charge
  • Daniel Lewis (Registered Manager)
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Prestbury Care Reviews (22)

Total of 22, showing 21-22

Over all time Prestbury Care has 22 reviews.

Overall Experience

  • 19
  • 3
  • 0
  • 0
  • 0

Date Published

22
0
0
0
22

Review from Mary G (Friend of Client) published on 12 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We count ourselves very lucky to have found these carers. They are very competent and their timekeeping is extremely reliable. Their record keeping is immaculate and they have proved themselves ready to go that little extra, particularly during the cold spell when the heating stopped due to a frozen
pipe. As I cannot be on the premises all the time, I feel a great weight has been taken from me to know that I can have complete trust in the carers when I am not there. As well as the caring aspect, they are doing a great job in trying to rehabilitate my friend back to his normal, independent self. Thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Kim L (Daughter of Client) published on 8 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found Prestbury Care extremely professional from the onset. Two carers, in particular, are efficient, methodical and sensitive to their client's needs. Everything is meticulously recorded on each visit. Nothing is too much trouble, whilst ensuring the client's wishes and dignity are always considered.
Being a family run business, it is abundantly clear that they ‘want to get it absolutely right’ and have welcomed suggestions of how they could improve their services. Keep doing what you’re doing and you’ll be a fantastic success!


We wouldn't hesitate in recommending Prestbury Care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 24 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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