Karis Care Services

Unit 9A, The Stone Yard, Alton Lane, Fourmarks, Alton GU34 5AJ
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9.8 21 Reviews
  • Karis Care Services, Alton
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Care Provided by Karis Care Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Karis Care Services Ltd
  • Person in charge
  • Tarisayi Judith Mazonde (Manager)

Funding & Fees Guide for Karis Care Services

  • Prices

  • Available Upon Request
Are you the Owner/Manager of Karis Care Services? View your Advertising Options

Karis Care Services Reviews (21)

Total of 21, showing 1-20
9.8

Karis Care Services has a Review Score of 9.8 (9.754) out of 10, based on 9 reviews in the last 2 years. Over all time Karis Care Services has 21 reviews.

Overall Experience

  • 20
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Date Published

21
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6
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12

Review from Noel P (Next of Kin) published on 7 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the service and care provided during what was a very challenging period for the terminally ill person who required it. The speed at which Karis Care responded and set up the care required. The carers were exceptional, giving amazing support and building relationship with
the person being cared for. Thanks to the level of care and empathy provided it not only helped the person concerned but us as a family.

Reply from Tarisayi Judith Mazonde, Registered Manager at Karis Care Services

Thank you so much for your kind words and the support you gave to us made our job easier.


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Review from G O (Partner of Client) published on 6 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Good, capable, consistent care from able and compassionate staff. Thorough and well motivated.
Cover was always provided and the care staff discharged their dutues wirh good humour and a positive attitude.

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Review from Linda T (Daughter of Client) published on 17 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our 24/7 carer was like a knight in shining armour - her arrival was very timely and made the world of difference to me. Unfortunately my father passed away within 9 days of this new care package starting, but even in that short time she brought him great comfort and the whole family adored her. She
was extremely competent and kind and I honestly don't know what I would have done without her at the end. I definitely recommend Karis Care Company to anyone.

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Review from J P (Daughter-in-law of Client) published on 7 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone at Karis Care were so helpful and responsive, often at very short notice. Only one tiny glitch in the admin which was quickly sorted. The fact that carers were local made a big difference to how responsive Karis could be to my mum-in-law's needs.

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Review from S W (Son of Client) published on 21 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The professionalism and compassion of the manager and her team started from initial discussions and continued through to my father's last trip to the hospital and hospice. Their patience and care for Dad and consideration for his family, as well as their competency, was excellent. Always aware that
they were in my parents' home, they were supportive but not intrusive, and flexible when we needed to change schedules. I would not hesitate to recommend Karis to anyone looking for support.

Reply from Natsai Mazonde, Marketing Manager at Karis Care Services

It was a pleasure to look after your father and to get to know your mum and the wider family. We are deeply saddened by the loss of your dad and are thinking of you all during this difficult time. Thank you for your kind words; it was our privilege to support you and your family.


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Review from Jill G (Sister of Client) published on 19 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister received excellent care from the Karis Care team during her stay with me.
My sister was treated with kindness and empathy.
Nothing was too much trouble.
I would not hesitate to use this company again, and I thoroughly recommend them.

Reply from Natsai Mazonde, Marketing Manager at Karis Care Services

Thank you for your kind words. We're so glad to hear your sister received the care and compassion she deserved. We're truly grateful for your kind words and recommendation. If you ever need us again, we'll be here to help.


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Review from Phil B (Husband of Client) published on 9 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Exemplary care of my beloved wife from February 2021 until her passing in November 2023. My wife was rendered paraplegic after an operation, and thus seriously disabled. She also suffered from severe PTSD which meant that caring for her was sometimes difficult. Her carers quickly learned to make her
comfortable and serve her needs and my wife grew fond of those she knew well.

Reply from Judith Mazonde, Registered Manager at Karis Care Services

It was truly an honour to care for your beloved wife during such a significant chapter in her life. We deeply appreciate your kind words and are grateful for the opportunity to have been part of her journey!


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Review from Claire M (Daughter of Client) published on 7 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her team are thoughtful and helpful while looking after my mum and I can relax knowing she’s in the best hands. They are stars and we as a family fully appreciate their help. I know Mum seems calm and happy with them. Thanks.

Reply from Judith Mazonde, Registered Manager at Karis Care Services

Thank you so much for your heartwarming review! It brings us immense joy to know that you feel confident in the care your mum receives from our team. We're truly touched by your kind words, and it means the world to us that your family appreciates our efforts!


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Review from Nick D (Son of Client) published on 3 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Karis Care have been looking after my mother for two years now. I find the company very professional and their carers are first class. They do and genuinely want to make a difference to quality of life, thank you.

Reply from Judith Mazonde, Registered Manager at Karis Care Services

Thanks for your kind words! Caring for your mom has been a joy for the past two years. Your encouragement means the world!


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Review from Sarah-Jayne vG (Daughter of Client) published on 17 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The support and care which the live-in carers, other support carers and the management team provide to my mother is amazing. The way they manage my mother's difficult and complex medical and personal needs is nothing short of excellent. The relationship and trust they have built with my mother and the
family has enabled what is a very difficult situation to be able to managed so well. They go over and above what you would expect and understand the complexities of dementia so well, enabling them to help with all the challenges such a difficult disease brings.
The carers are compassionate, knowledgeable, supportive, kind, helpful, organised, and experienced.
The care team feel like an extension of our family and we will be forever grateful for everything that they do.
Thank you so much.

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Review from Mandy S (Daughter of Client) published on 17 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a 3 week hospital stay, my mum came home to the friendly face of a member of staff, who was to become my mum's 24/7 carer for the following weeks. Mum's carer made such a difference for us all. I could immediately relax because it was obvious how capable and kind she was and made a very stressful
time bearable. We will always be so grateful for the care and kindness that Mum received. Thank you.

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Review from Mark O (Son of Client) published on 20 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The family were very pleased with the standards of care provided for my mother in her final days. She was treated with kindness and respect by staff and management, and nothing was too much trouble. We would have no hesitation in recommending your service to others and cannot thank you enough.

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Review from Susan H (Client) assisted by family/friend published on 8 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the outset, the live-in carer was warm and responsive to my needs and anticipated well. The carer was very well organised and arranged the many items need in labelled draws. The handling of my medication was timely and effective and help shown when needed to my family members in feeding me.

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Review from Jennifer S (Granddaughter of Client) published on 12 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During the final ten days of my Grandmothers life, she was looked after twenty four seven by one of the Karis Care Services Ltd carers. The carer was excellent and put the family's mind at ease knowing that my Nan was being looked after by someone so professional. Nothing was too much trouble and she
kept in touch with me to let me know how things were and she phoned around the family when she felt that there was a change in my Nan that could be indicating the end was near. In those ten days my mum, sister and I developed a strong relationship with her and she became a significant part of our lives. On the night before my Nan passed away, the carer told my Nan that she was going to bed and my Nan asked her not to leave her alone, the wonderful carer sat up into the early hours with my Nan during her last night on earth. To know that she wasn't lonely on that night means the world to my family and I. I would absolutely not hesitate to recommend Karis Care Services Ltd and thank them for being fantastic at their job.

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Review from R B (Client) published on 5 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found all staff to be extremely skilled, caring and kind. I consider myself very fortunate to have their services.

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Review from Frances H (Wife of Client) published on 7 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband looked forward to each and every visit. All staff were friendly and efficient at all times.

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Review from Barbara R (Next of Kin) published on 1 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Karis Care Services are a blessing to the Convent of St Lucy. The quality of service, friendliness of staff and their positive attitude, on-going knowledge of client's needs and involvement in care planning are excellent. Communication for Karis Care Services is key and greatly efficient. Management
are readily available should an unfortunate matter arise and it is then dealt with appropriately.

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Review from Sally B (Daughter of Client) published on 1 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very happy with my mother's care.
Her live-in carer is very attentive to her needs and is very professional in her practice at all times.
Her manager has kept me informed of things such as changes and problems and we have resolved them together.

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Review from A P (Son of Client) published on 23 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It became obvious from the start that the manager of Karis Care was motivated and interested in my father's care. Every aspect of the homecare was managed with a high degree of compassion. The care workers employed were excellent and nothing was left out. My father owes his last few weeks at home to
the staff of Karis Care who provided such an excellent service. Thank you.

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Review from Jane A (Father of Client) published on 5 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wonderful father died in July 2018 with MND. The care that Karis homecare gave my dad was everything you would want at such hard times. They were professional and understanding people making my dad feel at ease giving him the care and support he needed. I am so thankful to the carer for his support
my dad was able to remain in his own home throughout his illness which meant so much to him.
Thank you so very much.
:))

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Current Review Score: 9.8 (9.754)

Overview of Review Score

The Review Score of 9.8 (9.754) out of 10 for Karis Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.854 for Karis Care Services is calculated as follows: ( (41 Excellents x 5) + (7 Goods x 4) ) ÷ 48 Ratings = 4.854

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Karis Care Services is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Nov 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about Karis Care Services

What Type of Services does Karis Care Services offer?

Karis Care Services offers Home Care.

How many Carers does Karis Care Services employ?

Karis Care Services employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Karis Care Services to verify any information. View our terms and conditions. Karis Care Services has a Basic Service – more info.