Total of 21, showing 21-21

9.8

Karis Care Services has a Review Score of 9.8 (9.754) out of 10, based on 9 reviews in the last 2 years. Over all time Karis Care Services has 21 reviews.

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Review from Mrs M B (Daughter of Client) published on 4 September 2018
Submitted via Website • Report

Overall Experience

I would totally recommend Karis Care Services Ltd as they cared for my terminally ill mum for approximately 8 weeks and we could not have asked for a better service. They were always polite, respectful, listened and took a real interest in my mum, so we’re therefore equipped with the knowledge they

needed to make her last weeks of life as happy and as comfortable as they could. As a family, we got to know the carers involved, and it was as if we’d known them for years and became, in a very short time, part of our family in effect. Mum felt completely at ease with them, she trusted them implicitly. She enjoyed their company and caring gentle attitude. They were very fast learners as to where things were in mum’s home, how she liked things cooked/served, etc, amongst other things. They would always keep me in the loop, particularly if they were concerned about any change in mum’s health. They always went the extra mile. My mum was their greatest fan, so I think that says everything!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.8 (9.754)

Overview of Review Score

The Review Score of 9.8 (9.754) out of 10 for Karis Care Services is based on a) the Average Rating and b) the number of positive Reviews.

a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

The Average Rating of 4.854 for Karis Care Services is calculated as follows: ( (41 Excellents x 5) + (7 Goods x 4) ) ÷ 48 Ratings = 4.854
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

The 5 points relating to the number of Positive Reviews for Karis Care Services is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

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Karis Care Services

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Funding & Fees Guide for Karis Care Services