From £34.00 per hour.
Alcedo Care Blackpool has a Review Score of 9.9 (9.891) out of 10, based on 24 reviews in the last 2 years. Over all time Alcedo Care Blackpool has 91 reviews.
Review from Gail N (Daughter of Client) published on 16 May 2023
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Reply from Lisa Floyd at Alcedo Care Blackpool
Thank you for your lovely response. It's great to hear that you are pleased with the service Alcedo has provided you with. Thank you from all the team at Alcedo Blackpool.
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Review from M R (Wife of Client) published on 16 May 2023
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Reply from Lisa Floyd at Alcedo Care Blackpool
Thank you for your lovely response. It's great to hear that you are pleased with the service Alcedo has provided you with. Thank you from all the team at Alcedo Blackpool.
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Review from Pam W (Client) published on 15 May 2023
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Reply from Lisa Floyd at Alcedo Care Blackpool
Thank you for the lovely review. We are so happy we could support you to have a fabulous holiday.
Please do not hesitate to get in touch if you are heading to Blackpool for a second holiday. Take care.
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Review from S N (Daughter of Client) published on 12 May 2023
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Reply from Lisa Floyd at Alcedo Care Blackpool
Thank you for such a lovely review. It was our privilege to have cared for your Mum. I wish her all the best and hope she is settled in her new home.
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Review from Veronica E (Wife of Client) published on 1 February 2023
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Reply from Lisa Floyd, TBC at Alcedo Care Blackpool
Thank you for your review. I'm glad to hear you are happy with the carers that provide you with care and support. I will pass this on to the team. Thank you from all the team at Blackpool.
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Review from John M (Client) published on 1 February 2023
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Reply from Lisa Floyd, TBC at Alcedo Care Blackpool
Many thanks for the review. I'm pleased to hear you are happy with the service provided and that all carers are meeting your care and support needs. Many thanks from all the office team at Alcedo Blackpool.
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Review from R T (Client) published on 1 February 2023
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Reply from Lisa Floyd, TBC at Alcedo Care Blackpool
Thank you for your review. I will pass the lovely feedback on to all the carers. Thank you from all the team at Alcedo Care Blackpool.
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Review from Nancy P (Wife of Client) published on 1 February 2023
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Reply from Lisa Floyd, TBC at Alcedo Care Blackpool
Thank you for your lovely review. I'm pleased to know that your husband was supported at a time he needed it even though our field carer supervisor was only attending for a signature. We aim to provide quality care at all times and I'm sure you will continue to be impressed with the service. I will pass the lovely feedback on to the staff member. Thank you from all the office team at Alcedo Care Blackpool.
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Review from M B (Son of Client) published on 4 November 2022
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Reply from Lisa Floyd, TBC at Alcedo Care Blackpool
Thank you for your lovely feedback. I'm pleased to hear you are happy with the service Alcedo has provided you with. Thank you from all the team at Alcedo.
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Review from S B (Wife of Client) published on 4 November 2022
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Reply from Lisa Floyd, TBC at Alcedo Care Blackpool
Thank you for your lovely response. It's great to hear that you are pleased with the service Alcedo has provided you with. Thank you from all the team at Alcedo Blackpool.
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Review from Hilary S (Next of Kin) published on 22 September 2022
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Reply from Lisa Floyd at Alcedo Care Blackpool
Thank you for the amazing feedback Hilary. It was a pleasure to care for your mum, she was an amazing lady. It is lovely to know we are missed and I will pass the feedback on to all the carers providing the care and support.
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Review from Marcia M (Wife of Client) published on 3 September 2022
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Reply from Lisa Floyd, TBC at Alcedo Care Blackpool
Thank you for leaving a lovely review. I'm happy to hear you are pleased with the service provided. Continuity of care is very important to us and it's great to hear that you are pleased with having the same carer to support your husband. Thank you from all the team at Alcedo.
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Review from Yvonne A (Client) published on 30 August 2022
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Reply from Lisa Floyd, TBC at Alcedo Care Blackpool
Thank you for the amazing feedback. I'm glad you are happy with the service provided and the carers who provide you with support. It's a pleasure to have you as a client.
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Review from Barry L-C (Partner of Client) published on 25 August 2022
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Reply from Lisa Floyd, TBC at Alcedo Care Blackpool
Thank you so much for the lovely review from all the team at Alcedo.
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Review from Laura W (Granddaughter of Client) published on 18 August 2022
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Reply from Lisa Floyd, Care Manager at Alcedo Care Blackpool
Thank you for such a lovely review. It was our privilege to have cared for your Mum.
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Review from Chris B (Client) published on 16 August 2022
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Reply from Rosie Caunt, Registered Manager at Alcedo Care Blackpool
Thank you Chris for your great feedback! We are all delighted to hear that the service we provide is meeting your needs. Kind regards Rosie and the team.
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Review from C W (Son of Client) published on 13 June 2022
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Reply from Stephen, Sinnott at Alcedo Care Blackpool
Thank you for such a great review, it really is appreciated!
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Review from Peter C (Son of Client) published on 6 June 2022
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Reply from Stephen Sinnott, Care Manager at Alcedo Care Blackpool
Thank you for such a great review. We are pleased you are happy with our service.
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Review from Wayne P (Son of Client) published on 31 May 2022
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Reply from Stephen Sinnott, Care Manager at Alcedo Care Blackpool
Thank you for such a lovely review. It was our privilege to have cared for your Mum.
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Review from D B (Daughter of Client) published on 16 May 2022
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Reply from Steve Sinnott, Care Manager at Alcedo Care Blackpool
Thank you for your review. We are pleased your parents are happy with our service.
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The Review Score of 9.9 (9.891) out of 10 for Alcedo Care Blackpool is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.891 for Alcedo Care Blackpool is calculated as follows: ( (124 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 138 Ratings = 4.891
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Alcedo Care Blackpool is based on 24 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Jul 2023
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Job Title: Operations Manager
Joined: 2021
My name is Victoria Leecy, I am the Operations Manager for Alcedo Care Blackpool. I have a variety of experiences in the health and social care sector. I have worked with children and adults in a wide range of settings from children’s homes, rehabilitation, support units, care homes and home care.
Throughout my career, I have always been passionate about the care and support of clients and always going that extra mile for staff and clients to ensure we provide person-centred care.
I have a passion to make a difference. Alcedo Care has given me the support to achieve the best possible outcomes for my team, the clients and my own professional development.
Outside of work, I am a mum to two boys to whom I devote all my time, I love to spend quality time with my family.
Job Title: Area/Registered Manager
Joined: 2022
My name is Lisa Floyd, I am the Area Manager for Alcedo Care Blackpool.
With a wealth of experience spanning over a decade in the health and social care sector, I have held diverse roles throughout my career, ranging from a healthcare assistant to a registered manager.
My educational journey led me to pursue and successfully complete both a foundation degree and a bachelor's degree in Health and Social Care from university.
As the manager, my primary responsibility is to facilitate and oversee compliance with the fundamental Standards across all regulated activities, sharing legal responsibilities with the provider.
Striving to exceed expectations, my focus while working at Alcedo Care is to ensure the delivery of a proficient and exceptional service to all our clients, thereby enriching the quality of their lives.
I'm proud to be a part of the Alcedo team.
Job Title: Care Manager
Joined: 2024
I'm Andrea
Job Title: Deputy Manager
Joined: 2019
My name is Michaela and I’m the Deputy Manager for Alcedo Care Blackpool.
This is an industry that is new to me but I felt right at home as soon as I began my work out in the community.
I love to help people and love listening to people's stories and tales of their lives.
I began to think about my future development and looked into becoming an ambassador for my area but then I got an opportunity to join the fantastic office team and become a care coordinator so that I can continue to help and assist with clients' care packages and needs from behind the scenes.
My new role has me facing a lot of challenges daily but I have a lot of support and help from everyone in the office so that we can overcome obstacles as a team.
I have since been promoted to deputy manager and I am so proud to be a part of the management team.
My animals mean the world to me and they always manage to comfort me when I need it. I love to travel and always look forward to my next break away whether it is UK or international.
Job Title: Supported Living Supervisor
Joined: 2022
My name is Katie and I'm the supported Living House Supervisor for Alcedo Care Blackpool.
I have 14 years of experience working in adult social care and have worked in various different roles and settings. I have experience supporting adults who have learning disabilities and mental health, adults with complex care needs and elderly adults.
I have completed Level 4 in leadership and management and soon hope to start working towards Level 5 in health and social care.
I am passionate about providing person-centred care to all our clients and ensuring they have the best quality of life possible.
Job Title: Care Coordinator
Joined: 2024
My name is Natalie and I am the Care Coordinator at Alcedo Care Blackpool. My role involves allocating our care workers to our clients, working with our staff’s availability, level of experience and specialist skills, and aligning them to our client’s needs.
Job Title: Care Assessor
Joined: 2024
My name is Taryn
Job Title: Recruiter
Joined: 2023
My name is Peter and I’m the recruiter at Alcedo Care Blackpool. I work to fill our care jobs in Blackpool and the surrounding areas, and I’m the first person you’ll be in touch with when you look to join Alcedo Care as a Blackpool care assistant or support worker. My role is to work with our operation team to identify where we need more staff, post adverts and review applications. I carry out interviews and guide our potential future carers through the application and compliance process, ensuring we are bringing through the best calibre of care professionals to provide outstanding quality care to our clients.
I come from a background of sport from a young age, playing tennis to a high level and taking part in Action Sports all over the world. I started my working life in retail progressing up to management and then in the last year I have been working within the recruitment sector, recently joining Alcedo Care to help bring in quality Care staff for the Blackpool area, aligning with Alcedo’s aim of Enriching Lives and Supporting Independence.
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