From £34.00 per hour.
Alcedo Care Blackpool has a Review Score of 9.9 (9.891) out of 10, based on 24 reviews in the last 2 years. Over all time Alcedo Care Blackpool has 91 reviews.
Review from Peter S (Client) assisted by family/friend published on 1 April 2020
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Reply from Rosie Caunt, Registered Manager at Alcedo Care Blackpool
Thank you Peter- I really appreciate your ratings and review!
Stay Safe.
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Treated with Dignity
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Review from Stuart W (Son of Client) published on 14 February 2020
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Reply from Rosie Caunt at Alcedo Care Blackpool
Thank you for your excellent review, Stuart. Regards.
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Review from M R (Wife of Client) published on 16 December 2019
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Reply from Rosie Caunt, Registered Manager at Alcedo Care Blackpool
Thank you for your kind words of appreciation.
Kind Regards.
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Review from Kaz S (Client) published on 19 July 2019
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Review from Patricia S (Client) published on 27 June 2019
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Reply from Rosie Caunt at Alcedo Care Blackpool
Hi
Thank you for your kind review- I will certainly pass on to the carers.
Best Regards, Rosie
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Review from Rachel A (Daughter of Client) published on 26 June 2019
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Reply from Rosie Caunt at Alcedo Care Blackpool
Hi Rachel, Thank you so much for your kind review, it was a true pleasure meeting your father and ensuring he was happy in the latter stages of his wonderful life.
Take care, Rosie (and all the carers)
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Review from Dorothy D (Client) published on 4 December 2018
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Review from Jackie S (Daughter of Client) published on 26 November 2018
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Review from Carol H (Daughter of Client) published on 17 September 2018
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Review from E W (Client) published on 8 August 2018
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Review from Ian B (Client) published on 1 August 2018
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The Review Score of 9.9 (9.891) out of 10 for Alcedo Care Blackpool is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.891 for Alcedo Care Blackpool is calculated as follows: ( (124 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 138 Ratings = 4.891
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Alcedo Care Blackpool is based on 24 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Jul 2023
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Job Title: Operations Manager
Joined: 2021
My name is Victoria Leecy, I am the Operations Manager for Alcedo Care Blackpool. I have a variety of experiences in the health and social care sector. I have worked with children and adults in a wide range of settings from children’s homes, rehabilitation, support units, care homes and home care.
Throughout my career, I have always been passionate about the care and support of clients and always going that extra mile for staff and clients to ensure we provide person-centred care.
I have a passion to make a difference. Alcedo Care has given me the support to achieve the best possible outcomes for my team, the clients and my own professional development.
Outside of work, I am a mum to two boys to whom I devote all my time, I love to spend quality time with my family.
Job Title: Area/Registered Manager
Joined: 2022
My name is Lisa Floyd, I am the Area Manager for Alcedo Care Blackpool.
With a wealth of experience spanning over a decade in the health and social care sector, I have held diverse roles throughout my career, ranging from a healthcare assistant to a registered manager.
My educational journey led me to pursue and successfully complete both a foundation degree and a bachelor's degree in Health and Social Care from university.
As the manager, my primary responsibility is to facilitate and oversee compliance with the fundamental Standards across all regulated activities, sharing legal responsibilities with the provider.
Striving to exceed expectations, my focus while working at Alcedo Care is to ensure the delivery of a proficient and exceptional service to all our clients, thereby enriching the quality of their lives.
I'm proud to be a part of the Alcedo team.
Job Title: Care Manager
Joined: 2024
I'm Andrea
Job Title: Deputy Manager
Joined: 2019
My name is Michaela and I’m the Deputy Manager for Alcedo Care Blackpool.
This is an industry that is new to me but I felt right at home as soon as I began my work out in the community.
I love to help people and love listening to people's stories and tales of their lives.
I began to think about my future development and looked into becoming an ambassador for my area but then I got an opportunity to join the fantastic office team and become a care coordinator so that I can continue to help and assist with clients' care packages and needs from behind the scenes.
My new role has me facing a lot of challenges daily but I have a lot of support and help from everyone in the office so that we can overcome obstacles as a team.
I have since been promoted to deputy manager and I am so proud to be a part of the management team.
My animals mean the world to me and they always manage to comfort me when I need it. I love to travel and always look forward to my next break away whether it is UK or international.
Job Title: Supported Living Supervisor
Joined: 2022
My name is Katie and I'm the supported Living House Supervisor for Alcedo Care Blackpool.
I have 14 years of experience working in adult social care and have worked in various different roles and settings. I have experience supporting adults who have learning disabilities and mental health, adults with complex care needs and elderly adults.
I have completed Level 4 in leadership and management and soon hope to start working towards Level 5 in health and social care.
I am passionate about providing person-centred care to all our clients and ensuring they have the best quality of life possible.
Job Title: Care Coordinator
Joined: 2024
My name is Natalie and I am the Care Coordinator at Alcedo Care Blackpool. My role involves allocating our care workers to our clients, working with our staff’s availability, level of experience and specialist skills, and aligning them to our client’s needs.
Job Title: Care Assessor
Joined: 2024
My name is Taryn
Job Title: Recruiter
Joined: 2023
My name is Peter and I’m the recruiter at Alcedo Care Blackpool. I work to fill our care jobs in Blackpool and the surrounding areas, and I’m the first person you’ll be in touch with when you look to join Alcedo Care as a Blackpool care assistant or support worker. My role is to work with our operation team to identify where we need more staff, post adverts and review applications. I carry out interviews and guide our potential future carers through the application and compliance process, ensuring we are bringing through the best calibre of care professionals to provide outstanding quality care to our clients.
I come from a background of sport from a young age, playing tennis to a high level and taking part in Action Sports all over the world. I started my working life in retail progressing up to management and then in the last year I have been working within the recruitment sector, recently joining Alcedo Care to help bring in quality Care staff for the Blackpool area, aligning with Alcedo’s aim of Enriching Lives and Supporting Independence.
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