Leaf Care Services - East & North Norfolk
Eastern Branch, Mildred Stone House, Lawn Avenue,
Great Yarmouth
NR30 1QS
£950 - £1200 per week
Leaf Care Services - East & North Norfolk has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Leaf Care Services - East & North Norfolk has 1 review.
Review from P W (Client) published on 17 April 2023
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.0 (8.000) out of 10 for Leaf Care Services - East & North Norfolk is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Leaf Care Services - East & North Norfolk is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Leaf Care Services - East & North Norfolk is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 Apr 2020
Caring
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Job Title: Deputy Manager
Clayton has been a valued member of Leaf Care Services for four years.
As the Deputy Manager for the Eastern and North Norfolk branch, he takes a proactive approach to fostering strong relationships with local authorities, staff, and service users. Dedicated to providing exemplary care, Clayton plays a key role in creating a positive and engaging environment, ensuring high-quality support for those in need.
Job Title: Mental Health and Wellbeing Officer
As the Mental Health and Wellbeing Officer, Gemma is responsible for supporting individuals experiencing mental health challenges. She conducts assessments, safeguards their rights and welfare, and provides essential community-based care. Additionally, she plays a vital role in promoting Leaf Care Services across Yarmouth, Gorleston, Bungay, and surrounding villages.
Job Title: Area Coordinator
Rob serves as the Area Coordinator for the Eastern and North Norfolk branch, ensuring seamless care navigation within the health and social care system. He connects service users with the right care teams at the right time and supports individuals in taking an active role in their own health and well-being. With a keen ability to assess evolving needs, Rob helps to enhance the quality of care and support provided.
Job Title: Carer
Nicole’s hardworking and compassionate approach ensures the well-being of service users through dedicated personal care, mobility assistance, and support with daily tasks. Beyond practical care, she provides emotional support and companionship, fostering a sense of comfort and dignity for those she assists.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Leaf Care Services - East & North Norfolk to verify any information. View our terms and conditions. Leaf Care Services - East & North Norfolk has an Enhanced Service – more info.
