Monday – Friday (the weekday day rate): £34.85 / hour
Saturday and Sunday (the weekend day rate): £36.05 / hour
Bank Holidays: £44.30
We also provide 30 minutes and 45 minute calls. Please enquire for rates.
What sets us apart is our focus on both the emotional and physical well-being of those we care for. Bluebird Care prioritises building strong relationships between customers and our Care Experts, ensuring that care is not just a routine task but a meaningful, supportive interaction that enhances the quality of life for everyone involved.
Bluebird Care Ashford has a Review Score of 7.0 (7.000) out of 10, based on 1 reviews in the last 2 years. Over all time Bluebird Care Ashford has 6 reviews.
Review from Jeffrey R (Son of Client) published on 28 November 2023
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Management
Treated with Dignity
Value for Money
Review from J P (Daughter-in-law of Client) published on 29 March 2022
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Reply from Joanne Lee, Manager at Bluebird Care Ashford
Thank you so much for your wonderful review. We love caring for your relative and we are so pleased you are happy with the care we provide.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Lauren W (Niece of Client) published on 11 March 2021
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Reply from Joanne Lee, PA to the Directors at Bluebird Care Ashford
Thank you so much for your wonderful review, this really means the world to us, knowing that we are doing the best we can in difficult times.
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Care / Support
Management
Treated with Dignity
Value for Money
Review from Valerie S (Partner of Client) published on 18 September 2018
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Treated with Dignity
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Review from S M (Client) published on 9 May 2018
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Treated with Dignity
Value for Money
Review from Muriel G (Wife of Client) published on 8 May 2018
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Treated with Dignity
Value for Money
The Review Score of 7.0 (7.000) out of 10 for Bluebird Care Ashford is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.000 for Bluebird Care Ashford is calculated as follows: ( (6 Goods x 4) ) ÷ 6 Ratings = 4
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care Ashford is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Aug 2018
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Job Title: Care Manager
Joined: 2024
I have been with Bluebird Care for a total of 7 years, starting my journey as a Care Assistant in Guildford, Surrey. I was then promoted to the role of Customer Support Assistant within the office, and from there, I continued to grow and develop, ultimately advancing to the position of Care Manager at Bluebird Care, Ashford.
Care has always been a passion of mine, and I genuinely enjoy going to work every day, knowing that I’m making someone’s day a little easier—whether it’s supporting our staff, caring for customers, or assisting their families. Since starting at the age of 18, I have achieved far more than I ever imagined. I’ve completed specialist training in palliative care, oxygen training with Dolby, and gained valuable experience that allows me to confidently lead our team in providing high-quality care.
"I’m proud to be part of a service that is well-equipped to meet the diverse care needs of the Ashford, Kent community."
Job Title: Customer Supervisor
Joined: 2023
With over 25 years of experience in the care sector, my journey began at the age of 15 when I worked as a cleaner in a care home. Over the course of 21 years, I progressed to the role of Care Expert and then Senior Care Expert, completing my NVQ Levels 2 and 3 along the way. During this time, I gained extensive experience working with individuals living with dementia.
After leaving the care home, I worked in two other care settings before transitioning to a private ambulance company, where I completed my FREC3 training. I joined Bluebird Care just over a year ago, initially as a Care Expert before applying for the position of Customer Supervisor.
Outside of work, I am a proud mother of three and enjoy spending quality time with family and friends. I love going for walks in parks or by the beach, appreciating the outdoors during my downtime.
"In my current role, I take great satisfaction in visiting customers for reviews and assessments, ensuring we provide the best possible care."
Job Title: Coordinator/Supervisor
Joined: 2022
With over 10 years of experience in Health and Social Care, I began my career as a Carer and have since progressed to the role of Supervisor. Currently, I serve as the Coordinator and Trainer at Bluebird Care Ashford, where I take pride in recruiting new staff, conducting supervisions, spot checks, end-of-probation reviews, appraisals, and handling any incidents as part of the on-call team.
My qualifications include 'Train the Trainer' and a Level 5 in Management and Leadership, and I recently became a Dementia Friend. I'm always eager to expand my knowledge and skill set to better serve our team and clients.
Outside of work, I enjoy spending quality time with my family and two dogs, going on holidays, shopping, and having fun evenings out with friends.
I am deeply passionate about training and mentoring new staff members, helping them grow and succeed as care experts within the company.
Job Title: Marketing Associate
Joined: 2023
I am thrilled to have recently joined the Bluebird Care Ashford team! I’ve returned to the care field, which holds a special place in my heart as it was my first full-time job many years ago. With this prior experience, I’m excited to reconnect with the community and make a positive impact.
I love meeting new people and hearing about their lives and experiences - I'm a great listener and enjoy the fascinating stories that others share. My role here is dynamic; I spend my time visiting our current clients, providing office support, and engaging in local marketing initiatives. This variety allows me to experience the best of both worlds.
"I am passionate about spreading the word about the help and support we can offer at Bluebird Care Ashford."
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Ashford to verify any information. View our terms and conditions. Bluebird Care Ashford has a Platinum Service – more info.