Bluewater Care Ltd

Ray Street Enterprise Centre, Ray Street, Huddersfield HD1 6BL
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10 42 Reviews
  • Bluewater Care Ltd, Huddersfield

Care Provided by Bluewater Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Bluewater Care Ltd
  • Person in charge
  • Mohammed Nazir (Manager)

Funding & Fees Guide for Bluewater Care Ltd

  • Prices
  • Please call to enquire


  • Please call to enquire


Total of 42, showing 1-20
10

Bluewater Care Ltd has a Review Score of 10 (9.987) out of 10, based on 13 reviews in the last 2 years. Over all time Bluewater Care Ltd has 42 reviews.

Overall Experience

  • 39
  • 3
  • 0
  • 0
  • 0

Date Published

42
10
10
13
29
Overall Experience  Overall Experience 5.0 out of 5

I am a service user of Bluewater. I am satisfied with the service. The staff in the office & the carers I have are friendly & approachable. Whenever I have had a question or issue, it has been dealt efficiently. I would recommend Bluewater to anyone that was looking for a care service.
To join the
service was straight forward & the staff helped every step of the way to get the right documents

Reply from Mohammed Nazir, Manager at Bluewater Care Ltd

Thank you for taking the time to submit your review. We greatly appreciate your feedback, and your kind comments will be shared with the staff to ensure their hard work is acknowledged.


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Overall Experience  Overall Experience 5.0 out of 5

I am a very happy client of the care agency, Bluewater Care. The carers are lovely and are well trained, professional and compassionate. I always recommend this company if I am asked and feel very happy and satisfied about all aspects of my care and social needs that this company provides me. They work
according to my care plan to make sure they provide the correct and best possible care and I am honoured to be their client.
Thank you Bluewater Care Ltd and all the staff.

Reply from Mohammed Nazir, Manager at Bluewater Care Ltd

Thank you for taking the time to submit your review. We greatly appreciate your feedback, and your kind comments will be shared with the staff to ensure their hard work is acknowledged.


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Overall Experience  Overall Experience 5.0 out of 5

Since BlueWater have been given care package for my daughter I feel relaxed and can have a sigh of relief, after experiencing a lot of stress from previous care providers.
Carer who regular comes in has understood needs and works alongside to meet them.
Care and consideration is very important in
a caring role and that is definitely present in the service we receive.
I am very content with Bluewater management and staff.

Reply from Mohammed Nazir, Manager at Bluewater Care Ltd

Thank you for taking the time to submit your review. We greatly appreciate your feedback, and your kind comments will be shared with the staff to ensure their hard work is acknowledged.


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Overall Experience  Overall Experience 5.0 out of 5

Very caring agency, always fulfils the needs of our poorly mother. The carers themselves are very polite and professional, always going above and beyond the call of duty to keep our mum safe and well, top marks to the Blue Water care management and staff. Thank you so much for all your help throughout
the year.

Reply from Mohammed Nazir, Manager at Bluewater Care Ltd

Thank you for taking the time to submit your review. We greatly appreciate your feedback, and your kind comments will be shared with the staff to ensure their hard work is acknowledged.


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Overall Experience  Overall Experience 5.0 out of 5

Hi, just wanted to give a feedback on Bluewater must says from management to staff really friendly service always happy to help and also very efficient on time if appointments need changing very helpful to change very professional company with good customer service.

Reply from Mohammed Nazir, Manager at Bluewater Care Ltd

Thank you for taking the time to submit your review. We greatly appreciate your feedback, and your kind comments will be shared with the staff to ensure their hard work is acknowledged.


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Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care provided for my son with complex disabilities by Bluewater Care. We have been with the care company for over two years now and I can't fault them in any way. The carers have built a great relationship with my son. The office staff and the carers have never let us down and
always go above and beyond with their specific duties; which we really appreciate. Thank you very much!

Reply from Mohammed Nazir, Manager at Bluewater Care Ltd

Thank you for taking the time to submit your review. We greatly appreciate your feedback, and your kind comments will be shared with the staff to ensure their hard work is acknowledged.


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Overall Experience  Overall Experience 5.0 out of 5

Bluewater Care has been an incredible support for my son, who has special needs. The carers are fantastic, compassionate, professional, and truly dedicated to his well-being. The management team is always available and responsive, ensuring that everything runs smoothly. The service they provide is outstanding,
and I have complete peace of mind knowing my son is in such good hands. I highly recommend Bluewater Care to any family in need of reliable and high-quality care.

Reply from Mohammed Nazir, Manager at Bluewater Care Ltd

Thank you for taking the time to submit your review. We greatly appreciate your feedback, and your kind comments will be shared with the staff to ensure their hard work is acknowledged.


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Overall Experience  Overall Experience 5.0 out of 5

The service provided by Bluewater Care is always excellent. The company performs its duties in a professional manner. The flexibility and understanding makes, as the son of a service user, the care easy to organise. I would highly recommend Bluewater Care for anyone that wants care needs met, for themselves
or their loved ones.

Reply from Mohammed Nazir, Manager at Bluewater Care Ltd

Thank you for taking the time to submit your review. We greatly appreciate your feedback, and your kind comments will be shared with the staff to ensure their hard work is acknowledged.


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Overall Experience  Overall Experience 5.0 out of 5

Have had the service for my mother from Bluewater for over 2 years and couldn't ask for better. Very caring and supportive team from management to carers themselves, and I feel very comfortable with my mother in their care. They do their job very well and keep dignity and respect high too. Thank you

Reply from Mohammed Nazir, Manager at Bluewater Care Ltd

Thank you for taking the time to submit your review. We greatly appreciate your feedback, and your kind comments will be shared with the staff to ensure their hard work is acknowledged.


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Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Bluewater Care, as the service and staff have been fantastic in taking care of my aunt. She has been under their care for the past year and has been seen 3 times a day since then, with zero complaints. The staff are very attentive to her needs and always stay in touch.

Reply from Mohammed Nazir, Manager at Bluewater Care Ltd

Thank you for taking the time to submit your review. We greatly appreciate your feedback, and your kind comments will be shared with the staff to ensure their hard work is acknowledged.


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Overall Experience  Overall Experience 5.0 out of 5

I have previously used Bluewater Care and I have now returned to use again.
The service is excellent, caring, reliable and professional.
They are prompt every day, well-mannered and polite giving respect to their clients and their needs.
I would highly recommend Bluewater Care for a 5* service.
Thank
you for all you do.

Reply from Mohammed Nazir, Manager at Bluewater Care Ltd

Thank you for taking the time to submit your review. We really appreciate all the feedback received and your kind comments will be passed on to the staff to ensure they are acknowledged for all their hard work.


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Overall Experience  Overall Experience 5.0 out of 5

This is a Wonderful service from Bluewater chaperones making our nine-year-old nervous foster daughter’s journey to school safe and pleasant. Always on time and excellent communicators. Would highly recommend.

Reply from Mohammed Nazir, Manager at Bluewater Care Ltd

Thank you for taking the time to submit your review. We really appreciate all the feedback received and your kind comments will be passed on to the staff to ensure they are acknowledged for all their hard work.


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Overall Experience  Overall Experience 5.0 out of 5

We started using Bluewater Care today for my mother who's 97 years old and needs personal assistance with bathing and showering.
The carer turned up on time and quickly established a friendly and personal rapport with my mother who took to her immediately.
The carer then assessed the surroundings
and proceeded to shower my mom whilst laughing and talking with her all the time which I think is important when dealing with a situation that could easily become distressing to an elderly person.
Once finished the carer used the remaining time to chat with my mom, getting to know her better.
Once the visit was over my mom said it was a lovely experience and was looking forward to the next one on Wednesday.
Thank you Blue Water Care, 10/10.

Reply from Mohammed Nazir, Manager at Bluewater Care Ltd

Thank you for taking the time to submit your review. We really appreciate all the feedback received and your kind comments will be passed on to the staff to ensure they are acknowledged for all their hard work.


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Overall Experience  Overall Experience 5.0 out of 5

The care provided for auntie is excellent. She looks forwards to her care visits as her carer is unfailingly cheerful, kind and respectful. Nothing is too much trouble and this company go above and beyond to solve problems and make suggestions based on their experience. Management and the carer communicate
regularly with me to keep me in the picture.

Reply from Mohammed Nazir, Manager at Bluewater Care Ltd

Thanks for taking the time to submit your review. We really appreciate all feedback received and your kind comments will be passed on to the staff to ensure they receive a thank you for all their hard work.


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Overall Experience  Overall Experience 5.0 out of 5

The care I received was a short notice arrangement but this didn't compromise the excellent care provided. The care worker was professional and everything was done with a smile on their face. I would have no hesitation in recommending the service to others. My needs were fully met and the manager would
always check if everything was ok throughout. It is obvious that everything is run very well and going by the care I received from the member of staff, they are a credit to the service. Thank you!

Reply from Mohammed Nazir, Manager at Bluewater Care Ltd

Thanks for taking the time to submit your review. We really appreciate all feedback received, and your kind comments will be passed on to the staff to ensure they receive a thank you for all their hard work.


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Overall Experience  Overall Experience 5.0 out of 5

Bluewater Care staff have been very good with my autistic daughter when they have come to pick her up to take her to college and bring her home. The staff are always friendly and have a smile. They always greet my daughter every morning and ask how she is and say bye to her when they drop her home.
The staff are always friendly

Reply from Mohammed Nazir, Manager at Bluewater Care Ltd

Thanks for taking the time to submit your review. We really appreciate all feedback received, and your kind comments will be passed on to the staff to ensure they receive a thank you for all their hard work.


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Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care provided for my mother by Bluewater Care. The carers have developed an excellent relationship with her. She looks forward to their visits and I can relax knowing that she is in good hands.

Reply from Mohammed Nazir, Manager at Bluewater Care Ltd

Thanks for taking the time to submit your review. We really appreciate all feedback received, and your kind comments will be passed on to the staff to ensure they receive a thank you for all their hard work.


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Overall Experience  Overall Experience 5.0 out of 5

I am happy with my father-in-law's care the care staff are very friendly and supportive and nothing is too much trouble my father-in-law is very happy with them if any issues arise the provider is very keen to sort and resolve them straight away.

Reply from Mohammed Nazir, Manager at Bluewater Care Ltd

Thanks for taking the time to submit your review. We really appreciate all feedback received, and your kind comments will be passed on to the staff to ensure they receive a thank you for all their hard work.


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Overall Experience  Overall Experience 5.0 out of 5

Absolutely brilliant ... from the top management to the absolutely fabulous carers. I don't know what my mother-in-law and our family would do without them all. They have never let us down and go above and beyond their specific duties .. a big thanks to them all.

Reply from Mohammed Nazir, Manager at Bluewater Care Ltd

Thanks for taking the time to submit your review. We really appreciate all feedback received, and your kind comments will be passed on to the staff to ensure they receive a thank you for all their hard work.


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Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the service received for my mother. The care team that supported her was absolutely brilliant. They were honest, friendly and very caring giving my mum the best care needs they could. Without them, my mum would not have made the recovery that she did.


Thank you so very much

you are doing a brilliant job.

Reply from Mohammed Nazir, Manager at Bluewater Care Ltd

Thanks for taking the time to submit your review. We really appreciate all feedback received, and your kind comments will be passed on to the staff to ensure they receive a thank you for all their hard work.


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Current Review Score: 10.0 (9.987)

Overview of Review Score

The Review Score of 10 (9.987) out of 10 for Bluewater Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.987 for Bluewater Care Ltd is calculated as follows: ( (76 Excellents x 5) + (1 Goods x 4) ) ÷ 77 Ratings = 4.987

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluewater Care Ltd is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Nov 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Bluewater Care Ltd

What Type of Services does Bluewater Care Ltd offer?

Bluewater Care Ltd offers Home Care.

How many Carers does Bluewater Care Ltd employ?

Bluewater Care Ltd employs 40 carers.