Review from Claire G (Mother of Client) published on 13 September 2021
Submitted via Website • Report

Overall Experience

Bluewater care helped us look after our adult son who has autism and learning difficulties. The carers were kind and considerate and provided help at very short notice, which we were very grateful for.

Reply from Mohammed Nazir, Manager at Bluewater Care Ltd

Thanks for taking the time to submit your review. We really appreciate all feedback received, and your kind comments will be passed on to the staff to ensure they receive a thank you for all their hard work.

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Review from Diane P (Daughter of Client) published on 1 June 2021
Submitted via Website • Report

Overall Experience

My mum was looked after really well by all the staff at Bluewater Care; they went above and beyond to ensure my mum's health, safety and dignity at all times. Thank you very much from all the family.

Reply from Mohammed Nazir, Manager at Bluewater Care Ltd

Thanks for taking the time to submit your review. We really appreciate all feedback received, and your kind comments will be passed on to the staff to ensure they receive a thank you for all their hard work.

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Review from Majad H (Client) published on 27 April 2021
Submitted via Website • Report

Overall Experience

Very polite and respectable service provider, with updated information provider on care and services available. Listening to the care needs and catering care packages to them. Would recommend to others.

Reply from Mohammed Nazir, Manager at Bluewater Care Ltd

Thanks for taking the time to submit your review, we really appreciate all feedback received and your kind comments will be passed on to the staff to ensure they receive a thank you for all their hard work.

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Review from T A (Daughter of Client) published on 27 April 2021
Submitted via Website • Report

Overall Experience

Bluewater Care Agency has an amazing professional outlook. The individual care providers have been so accommodating and have given exceptional service to my mother. They continue to make her as comfortable as possible in the time allocated.

Reply from Mohammed Nazir, Manager at Bluewater Care Ltd

Thanks for taking the time to submit your review, we really appreciate all feedback received and your kind comments will be passed on to the staff to ensure they receive a thank you for all their hard work.

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Review from Joanne G (Sister of Client) published on 14 October 2020
Submitted via Website • Report

Overall Experience

The standard of care given to my brother goes above and beyond what is expected and indeed delivered by many 'care' companies. The manager is caring, compassionate and his staff follow his lead, the ladies care for my brother making good nutritious meals for him and delivering a service whereby they

really do care and advise him on various things. If he is not in when they visit or there is no reply the manager and his team monitor the situation and are soon in touch with a member of the family enquiring and informing of us of any problems. The service that Bluewater deliver gives me peace of mind knowing that my brother has extra eyes on his well-being especially in these difficult Covid times. The Company is well organised they have been and indeed continue to be a real support to not just to my brother but the whole family.

Keep up the good work.

Reply from Mohammed Nazir, Manager at Bluewater Care Ltd

Thanks for taking the time to submit your review, we really appreciate all feedback received and your kind comments will be passed on to the staff to ensure they receive a thank you for all their hard work.

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Review from Gillian B (Client) published on 15 June 2020
Submitted via Website • Report

Overall Experience

Generally, the care has been very good and Bluewater Care have supported our family through a very difficult time. It is good to know our mum is being cared for well in the comfort and safety of her own home.

Reply from Mohammed Nazir, Manager at Bluewater Care Ltd

Thanks for taking the time to submit your review, we really appreciate all feedback received and your kind comments will be passed on to the staff to ensure they receive a thank you for all their hard work.

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Treated with Dignity

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Review from Jasbir K (Daughter of Client) published on 11 June 2020
Submitted via Website • Report

Overall Experience

We have been really happy with the care provider and the manager personally came to visit my mum at the beginning of January. The carer who visits daily is absolutely fantastic and it has been no trouble during lockdown to have her look after my mum's personal and medical needs. She keeps me updated

via text messages when I am at work which stops the worry. Thank you to our carer and Bluewater Care.

Reply from Mohammed Nazir, Manager at Bluewater Care Ltd

Thanks for taking the time to submit your review, we really appreciate all feedback received and your kind comments will be passed on to the staff to ensure they receive a thank you for all their hard work.

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Treated with Dignity

Value for Money

Review from Philip N (Son of Client) published on 10 December 2019
Submitted via Website • Report

Overall Experience

Bluewater Care have been excellent in providing home care services to my father. The care package was carefully put together with an emphasis on respect and dignity for my dad. Care was arranged within a few days and the carer allocated to my father was punctual, well trained, very caring, dedicated

and mindful always of my dad's specific needs. When the situation demanded it, the carer was flexible about times of attendance and always went the extra mile to ensure my dad was comfortable and content. We would recommend Bluewater Care unreservedly.

Reply from Mohammed Nazir at Bluewater Care Ltd

Thanks for taking the time to submit your review, we really appreciate all feedback received and your kind comments will be passed on to the staff to ensure they receive a thank you for all their hard work.

Staff

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Review from Janine T (Client) published on 10 December 2019
Submitted via Website • Report

Overall Experience

We struggled to find a care company for my partner and found Bluewater Care. They've been excellent, great carers and the manager is always in touch to see how things are going, which is great. Me and my partner are very happy with the company and would highly recommend.

Reply from Mohammed Nazir at Bluewater Care Ltd

Thanks for taking the time to submit your review, we really appreciate all feedback received and your kind comments will be passed on to the staff to ensure they receive a thank you for all their hard work.

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Review from Tony K (Partner of Client) published on 10 December 2019
Submitted via Website • Report

Overall Experience

Brilliant, well run, the person who came was really caring and got on well with my partner. Thank you Bluewater.

Reply from Mohammed Nazir at Bluewater Care Ltd

Thanks for taking the time to submit your review, we really appreciate all feedback received and your kind comments will be passed on to the staff to ensure they receive a thank you for all their hard work.

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Review from K B (Daughter of Client) published on 10 December 2019
Submitted via Website • Report

Overall Experience

All carers are very helpful and friendly, providing responsive and flexible support when we need it. When the regular carer went on holiday she introduced her colleague to Mum the week before so she knew what to do and Mum appreciated meeting her before.

Reply from Mohammed Nazir at Bluewater Care Ltd

Thanks for taking the time to submit your review, we really appreciate all feedback received and your kind comments will be passed on to the staff to ensure they receive a thank you for all their hard work.

Staff

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Management

Treated with Dignity

Value for Money

Review from June F (Daughter of Client) published on 10 December 2019
Submitted via Website • Report

Overall Experience

My mum and I were really happy with the care and the carer that Mum received. Mum was always treated with care and respect in a very dignified manner and having the same care lady each day helped Mum build up a lovely relationship with her and at the same time, provided consistency with the care. Thank

you so much, we were very lucky to have such a lovely, efficient care lady and my mum is missing her greatly. We have yet to find a similar standard and it is very difficult. Well done Blue Water! Thanks again.

Reply from Mohammed Nazir at Bluewater Care Ltd

Thanks for taking the time to submit your review, we really appreciate all feedback received and your kind comments will be passed on to the staff to ensure they receive a thank you for all their hard work.

Staff

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Treated with Dignity

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Review from C L (Son of Client) published on 10 December 2019
Submitted via Website • Report

Overall Experience

Used this care company for my 92-year-old father while his private care person was on holiday.
They did an extremely good job, especially when my dad was having a bad turn one day when the care worker turned up.

Reply from Mohammed Nazir at Bluewater Care Ltd

Thanks for taking the time to submit your review, we really appreciate all feedback received and your kind comments will be passed on to the staff to ensure they receive a thank you for all their hard work.

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Review from David F (Husband of Client) published on 10 December 2019
Submitted via Website • Report

Overall Experience

Extremely satisfied with the care provided, from the management down to the carers themselves. Management show regular interest in the service they provide and we couldn't have a better team of carers.

Reply from Mohammed Nazir at Bluewater Care Ltd

Thanks for taking the time to submit your review, we really appreciate all feedback received and your kind comments will be passed on to the staff to ensure they receive a thank you for all their hard work.

Staff

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Management

Treated with Dignity

Value for Money

Review from Susan M (Mother of Client) published on 18 November 2019
Submitted via Website • Report

Overall Experience

After having had no carer for a few months, my social worker suggested Bluewater, I have found them extremely helpful with my child. They have a lot of patience for him, as, at times, he can be very overactive. They know how to calm him, the ladies we have are lovely, bubbly and will always have time

for a chat once my child has been put to bed or got ready on a morning.
I would rate them top marks. When there is a problem, it has been dealt with quickly, (not that there are many issues).
I would like to thank them from the bottom of my heart for everything they do for us.

Reply from Mohammed Nazir at Bluewater Care Ltd

Thanks for taking the time to submit your review, we really appreciate all feedback received and your kind comments will be passed on to the staff to ensure they receive a thank you for all their hard work.

Staff

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Review from Julie S (Daughter of Client) published on 19 June 2019
Submitted via Website • Report

Overall Experience

My mum received 2 visits daily from Bluewater care and the girls that came were always extremely pleasant helpful and polite, They supported her and helped to maintain her dignity at a very difficult time of life, when times were difficult they stayed with her until family support could arrive and they

kept her comfortable calm and safe. she felt genuinely cared for and they made a big difference with her end of life support. Thank you

Reply from Mohammed Nazir at Bluewater Care Ltd

Thanks for taking the time to submit your review, we really appreciate all feedback received and your kind comments.

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Review from Michelle B (Daughter of Client) published on 19 June 2019
Submitted via Website • Report

Overall Experience

When dads dementia got too difficult for us to manage alone we were recommended Bluewater Care and we were not disappointed.
Dad was allocated a lovely man as his caregiver and from the outset, the pair really did appear to have an excellent rapport.
We felt that a male could provide the best support

in our father's case, and dad did seem to cooperate better with him than he did with women.
Unfortunately, our father deteriorated fairly rapidly and has now gone into full-time residential care but we are eternally grateful to Bluewater for their care, compassion and professionalism during that period of our dad's illness.
Thank you for all your support.

Reply from Mohammed Nazir at Bluewater Care Ltd

Thanks for taking the time to submit your review, we really appreciate all feedback received and your kind comments.

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Review from William D (Client) published on 18 June 2019
Submitted via Website • Report

Overall Experience

From day one when I was discharged from hospital the service has been excellent. The carers were punctual, extremely helpful and caring and if I needed further support in the future I will call on Bluewater Care again.

Reply from Mohammed Nazir at Bluewater Care Ltd

Thanks for taking the time to submit your review, we really appreciate all feedback received and your kind comments.

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Review from Ghufrans Q (Daughter of Client) published on 25 September 2018
Submitted via Website • Report

Overall Experience

I am very happy with the service provided by Bluewater Care Ltd. The Manager came in person to complete the initial assessment and introduced himself and the carer to my mum.
Since the care package has been in place I have been contacted by the team making sure that Mum is comfortable and her needs

are being met. On occasions when Mum has refused to take medication, I have been informed directly by the team so that the family can administer it. Both myself and Mum are happy with the carers who do a good job and have built a good working relationship with my mum which is crucial.

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Review from Jillian O (Sister of Client) published on 16 August 2018
Submitted via Website • Report

Overall Experience

Very happy with the service provided and feedback given on visits. Also appreciated being able to contact the home and receive feedback, with experience from a previous care provider, who never answered calls or messages.

Reply from Mohammed Nazir, Manager at Bluewater Care Ltd

Thanks for taking the time to submit your review, we really appreciate all feedback received and your kind comments.

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Bluewater Care Ltd

Care Provided by Bluewater Care Ltd

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Funding & Fees Guide for Bluewater Care Ltd