Other Home Care Providers you may be interested in:
Starting from £17.79 per hour
Carers Forward Head Office has a Review Score of 7.8 (7.833) out of 10, based on 1 reviews in the last 2 years. Over all time Carers Forward Head Office has 8 reviews.
Review from T U (Mother of Client) published on 11 September 2023
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Haleema Shaheen, Manager at Carers Forward Head Office
We are happy to have been making such a great impact on you and your daughter. Our care staff enjoy their roles and look forward to making a difference each and every day.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M A (Next of Kin) published on 6 September 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Haleema Shaheen, Manager at Carers Forward Head Office
Hi, thank you for your review, we are happy that our support enables you to have a much-needed break and respite.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from F S (Mother of Client) published on 17 January 2022
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Haleema Shaheen, Manager at Carers Forward Head Office
We are very glad to hear that our service has added intrinsic value to you and your child. We are aware that being a carer and caring for a child with ongoing developmental needs can be particularly challenging. Our aim is to work with caregivers always and to make adjustments where possible to deliver a person-centred service.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sapna K (Mother of Client) published on 8 September 2021
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Ismah B (Client) published on 24 August 2021
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Nagina N (Mother of Client) published on 16 August 2021
Submitted via Website •
Report
Overall Experience
4.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Shabina K (Mother of Client) published on 13 August 2021
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Haleema Shaheen, Manager at Carers Forward Head Office
We are delighted to hear about your positive experience with our staff and services.
We shall always try our very best to deliver inclusive service to our families.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jamil A (Husband of Client) published on 16 April 2021
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 7.8 (7.833) out of 10 for Carers Forward Head Office is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.833 for Carers Forward Head Office is calculated as follows: ( (5 Excellents x 5) + (1 Goods x 4) ) ÷ 6 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Carers Forward Head Office is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 26 Mar 2019
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportLoading
Loading events
There are no Team Members posted yet
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Carers Forward Head Office to verify any information. View our terms and conditions. Carers Forward Head Office has a Basic Service – more info.
