Yorkshire Care At Home Ltd

207 Cutler Heights Lane, Bradford BD4 9JB
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9.8 11 Reviews
  • Yorkshire Care At Home Ltd, Bradford
Yorkshire Care At Home aims to provide care and support for people who cannot wholly look after themselves in their own homes, at a time convenient to them, and adapting agreed ways of working. They aim to achieve the fundamental standards set out as guidance by the governing body, central to this their belief is your home is where their heart is.

Yorkshire Care At Home is committed to supporting vulnerable people so that they can continue their lives with dignity and independence and be participating members of their own communities. Whenever someone is entrusted into their care, they will meet their needs and exceed expectations - treating them in the same way they'd treat someone in their own family. Get in touch with the team to see what they can do to help meet your specific needs.

Care Provided by Yorkshire Care At Home Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Yorkshire Care At Home Ltd
  • Person in charge
  • Kathleen Quinn (Director)

Funding & Fees Guide for Yorkshire Care At Home Ltd

  • Prices
  • £28.37


  • Please feel free to contact our team for information


Yorkshire Care At Home Ltd Reviews (11)

9.8

Yorkshire Care At Home Ltd has a Review Score of 9.8 (9.800) out of 10, based on 8 reviews in the last 2 years. Over all time Yorkshire Care At Home Ltd has 11 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Yorkshire Care at Home helped me look after my seriously ill brother for 3 years. The care he received was excellent. All carers treated my brother with respect and discretion. A report was written at the end of each visit which was very helpful to reassure me that he was taking his medication on a
regular basis. In times of crisis, both the Carers and Office Staff worked as a team to get medical support when appropriate. I would not hesitate to recommend this agency. I am extremely grateful for their support.

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Overall Experience  Overall Experience 5.0 out of 5

From my first meeting with this company, I knew my family would be in safe hands. I care for 3 adults. They researched my sons' rare condition, discussed my father's needs and gave me advice on how I could improve my effectiveness in handling the care and wellbeing of my charges and myself. The whole
journey with them has been such a positive experience and we have benefitted from their involvement. All staff are briefed fully and introduced personally to the user. They are friendly, professional, caring and a pleasure to work with. Extra training has been undertaken by all staff to safely care for my sons' complex needs. Interaction and wellbeing development are imperative and every one of the staff have found their own personal bond and interaction with their charges. It's a joy to watch. The company do not only care for the user but for those who care for them. I cannot give enough praise to this company and I am so grateful to have found them.

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Overall Experience  Overall Experience 5.0 out of 5

Very helpful staff very good with my mother (who can be very stubborn).
Get things exactly as we needed.
So thank you, team, you're doing a fantastic job.
The carer has got my mum's number as she understands her needs and is trying her best to get us there so thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Yorkshire Care at Home have been looking after dad now for over 1 year. I was blown away by the Registered Manager in the initial conversation and that professionalism, dedication and absolute aim to deliver the best care possible is consistent across the whole team. It's difficult handing over the
care of a loved one to a 'stranger' but it is the right thing. This team have given dad better care than I ever could - they know absolutely what needs to be done but more than that, they have become friends. Both I and dad have absolute trust in all the carers that are involved - the fact they aim to keep the team consistent is great but when a new team member joins it is never an issue as everyone is well trained - but more than that, they demonstrate the same company values and soon join the merry gang. It's not just about the physical care, these guys have a laugh with dad and contribute massively to his mental well-being as well. I can't recommend this company enough, they are absolutely fabulous.

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Overall Experience  Overall Experience 5.0 out of 5

My aunt has been with Yorkshire Care for the past six years or so and we could not be more pleased. The team has made every effort to ensure she is well looked after. Her regular carer has become a great friend and is someone I trust completely. If there is ever a problem, the manager is on hand to
offer advice and will pop round and see my aunt sometimes just for a cup of tea. I wish I could write a review that fully reflected how supported my aunt and I have felt over the past six years. Yorkshire Care are a lovely team of people who really care.

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Overall Experience  Overall Experience 5.0 out of 5

The responsibility of caring for my dad, especially over a long distance felt huge. I was so lucky to finally cross paths with the lovely staff from Yorkshire Care at Home. They have helped, guided and supported my father's care enabling him to remain in his home where he feels happiest. Apart from
the daily support with his needs they are warm, welcoming and provide kindness with every visit, nothing has been too much trouble for them when discussing his care. I can honestly say that they allow me to sleep at night knowing that he is safe and well. I could not be more satisfied, I am grateful they are there to support Dad and allow him to continue to lead a happy life.

Reply from kathleen Quinn, Director at Yorkshire Care At Home Ltd

Thank you for your kind words and we will pass this feedback on to our team


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Overall Experience  Overall Experience 5.0 out of 5

As a family we would like to say a massive thank you for the care given to my mother, albeit for only a few days, but the love and care they gave to her and for the family too in those last few days, talking to us, asking how we were (and the hugs) was massively appreciated by us all.
The ladies that
visited her four times a day demonstrated great care, kindness, empathy, dignity and respect towards my mother and the family. It felt like we had know them for ages and we fully appreciate their work, more so now after witnessing their day to day work, I couldn't do it! Thank you so much.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the team enough.
Professional, friendly, efficient and willing to go that little bit extra.
They looked after my husband during the last three weeks of his life and were so lovely. Always friendly and straight away we felt comfortable with them. They tended to him with care and dignity
and made him feel at ease.
So nice to talk to them, especially when I was having some sad and difficult moments. We were going to have an overnight nurse but they immediately put in action for themselves to cover this job. They felt like good friends. I always felt reassured by their presence. Sometimes they came and didn't have really much to do but just chatting with me or my husband was a tonic.
Highly recommend them.

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Overall Experience  Overall Experience 5.0 out of 5

Yorkshire Care At Home Ltd provided care to a member of our family for end of life care for over 6 months.
I was impressed with the professional detailed assessment undertaken. The assessment accommodated multiple requirements and preferences, some of which we did not expect to receive thus providing
additional confidence.
Together, we achieved an excellent care package.
As expected there were always going to be some teething issues initially as it involved becoming familiar with the service user & family. These were addressed very promptly & sympathetically by the office. They were always willing to go the extra mile.
The carers were very well natured and conducted themselves professionally. They quickly formed a rapport with our family member sharing a lot of banter which were thoroughly enjoyed.
I would like to say a massive thank you to ALL the office staff and carers -

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Overall Experience  Overall Experience 5.0 out of 5

What can I say but a tremendous "Thank you" to all the splendid carers who have magnificently supported my wife and all of our family over the last few weeks during her recent illness. Their kindness, courtesy, unruffled professionalism and excellent standard of care shown to her and indeed to us is
unsurpassed. Nothing was too much trouble for them; in fact, we very much thought of them as part of our extended family. In a word: Exemplary.
Thank you so much and every good wish to you all.

Reply from Debra Choolun, Registered Manager at Yorkshire Care At Home Ltd

Thank you so much for taking the time to send your review! It means so much for the staff to know they are truly appreciated.
Take care.


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Overall Experience  Overall Experience 5.0 out of 5

My husband has been receiving personal care from Yorkshire Care At Home for about two years, the care he receives is second to none, we both cannot praise the carers enough. Any concerns are always dealt with quickly and efficiently and my husbands' dignity and wishes are always adhered to. Thank you
Yorkshire Care for outstanding service and all the support given.

Reply from Debra Choolun, Registered Manager at Yorkshire Care At Home Ltd

Thank you, Tracy, for taking the time to write us a review! So pleased you are happy.


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Current Review Score: 9.8 (9.800)

Overview of Review Score

The Review Score of 9.8 (9.800) out of 10 for Yorkshire Care At Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Yorkshire Care At Home Ltd is calculated as follows: ( (47 Excellents x 5) ) ÷ 47 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Yorkshire Care At Home Ltd is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Jan 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (2)

Kathleen

Kathleen Quinn

Job Title: Director

Joined: 2017

Owner and Responsible Person for Yorkshire Care at Home


Nichola

Nichola Florence

Job Title: Registered Manager

Joined: 2018

Nichola is the Registered manager of Yorkshire Care at home.


Frequently Asked Questions about Yorkshire Care At Home Ltd

What Type of Services does Yorkshire Care At Home Ltd offer?

Yorkshire Care At Home Ltd offers Home Care.

How many Carers does Yorkshire Care At Home Ltd employ?

Yorkshire Care At Home Ltd employs 50 carers.