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Yorkshire Care At Home Ltd has a Review Score of 9.8 (9.800) out of 10, based on 8 reviews in the last 2 years. Over all time Yorkshire Care At Home Ltd has 11 reviews.
Review from Christine C (Sister of Client) published on 5 February 2025
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Staff
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Management
Treated with Dignity
Value for Money
Review from Anne D (Mother of Client) published on 5 November 2024
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Staff
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Treated with Dignity
Value for Money
Review from P G (Son of Client) published on 4 October 2024
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Staff
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Treated with Dignity
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Review from Lynn S (Daughter of Client) published on 7 March 2024
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Staff
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Treated with Dignity
Value for Money
Review from Clare P (Next of Kin) published on 7 March 2024
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Treated with Dignity
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Review from Lazar K (Son of Client) published on 5 March 2024
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Reply from kathleen Quinn, Director at Yorkshire Care At Home Ltd
Thank you for your kind words and we will pass this feedback on to our team
Staff
Care / Support
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Treated with Dignity
Value for Money
Review from Rachel M (Daughter of Client) published on 25 September 2023
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Staff
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Treated with Dignity
Value for Money
Review from Carole F (Wife of Client) published on 14 June 2023
Submitted via Website •
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Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Debbie C (Daughter of Client) published on 12 August 2021
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Treated with Dignity
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Review from Jan N (Husband of Client) published on 15 April 2020
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Reply from Debra Choolun, Registered Manager at Yorkshire Care At Home Ltd
Thank you so much for taking the time to send your review! It means so much for the staff to know they are truly appreciated.
Take care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Tracy S (Wife of Client) published on 14 April 2020
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Reply from Debra Choolun, Registered Manager at Yorkshire Care At Home Ltd
Thank you, Tracy, for taking the time to write us a review! So pleased you are happy.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.8 (9.800) out of 10 for Yorkshire Care At Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Yorkshire Care At Home Ltd is calculated as follows: ( (47 Excellents x 5) ) ÷ 47 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Yorkshire Care At Home Ltd is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Jan 2020
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Job Title: Director
Joined: 2017
Owner and Responsible Person for Yorkshire Care at Home
Job Title: Registered Manager
Joined: 2018
Nichola is the Registered manager of Yorkshire Care at home.
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