Caring Alternatives

Unit B7, Stanlaw Abbey Business, Dover Drive, Ellesmere Port CH65 9BF
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7.3 1 Review
  • Caring Alternatives, Ellesmere Port
Other Home Care Providers you may be interested in:

Care Provided by Caring Alternatives

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Domestic Services / Home Help
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Caring Alternatives Ltd
  • Person in charge
  • Margaret Swanson (Joint Managing Director )
7.3

Caring Alternatives has a Review Score of 7.3 (7.333) out of 10, based on 1 reviews in the last 2 years. Over all time Caring Alternatives has 1 review.

Overall Experience

  • 1
  • 0
  • 0
  • 0
  • 0

Date Published

1
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0
1
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Overall Experience  Overall Experience 5.0 out of 5

Hi there, I am a service user who lives in the service called Caring Alternatives, the best company ever, the staff and the managers are the best, we do a lot in the service. During COVID it was very bad, we were in a stressful time, but I think yes now the lockdown has gone a good year a lovely company,
but the staff do need showers.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 7.3 (7.333)

Overview of Review Score

The Review Score of 7.3 (7.333) out of 10 for Caring Alternatives is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.333 for Caring Alternatives is calculated as follows: ( (2 Excellents x 5) + (4 Goods x 4) ) ÷ 6 Ratings = 4.333

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caring Alternatives is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Aug 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Caring Alternatives

What Type of Services does Caring Alternatives offer?

Caring Alternatives offers Home Care.