Caring Connections

Unit 15, Ashcroft Road, Knowsley Industrial Park, Liverpool L33 7TW
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4 Reviews
  • Caring Connections, Liverpool
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Care Provided by Caring Connections

  • Type of Service
  • Home Care Provider
  • Voluntary / Not for Profit Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)
  • Home Care for Children
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Rachael Fraser (Manager)

Funding & Fees Guide for Caring Connections

  • Prices

  • Please phone the office for information
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Caring Connections Reviews (4)

Over all time Caring Connections has 4 reviews.

Overall Experience

  • 2
  • 2
  • 0
  • 0
  • 0

Date Published

4
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4

Review from P H (Client) published on 13 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very caring and helpful.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jane G (Mother of Client) published on 31 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring Connections have provided care for my son for a number of years now. My son thoroughly looks forward to seeing them and he has formed a marvellous friendship with a small number of the staff. He looks upon them as his best friends and relies on them to brighten his day. He cares about them as
much as they care about him. This bond they have formed is very special and one that cannot be broken. Staff are very caring and understanding about his needs. Whenever possible staff go out of their way to help him and provide a high level of service for him. Whenever asked to do something staff do it without question. The service that the office staff provide is also very good. If ever I need a call time changing or need assistance with something they are always willing to help. Thank you for taking good care of my son.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Trevor W (Son of Client) published on 21 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff were reliable. Always treated with dignity. Polite and professional and ensured a personally tailored service was given. Staff are honest and trustworthy. The personal security of my mum and her possessions were never in doubt. Thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from C G (Niece of Client) published on 21 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Care in general is very good and the carers themselves are very nice with some giving exceptional care. Some concerns over carers not sticking to the timetable and coming exceptionally early for the evening calls. Some concerns (reported to the office) about carers entering the premises when the client
is not at home, even though this had been reported to the on-call number.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 28 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Caring Connections

What Type of Services does Caring Connections offer?

Caring Connections offers Home Care.

How many Carers does Caring Connections employ?

Caring Connections employs 100 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caring Connections to verify any information. View our terms and conditions. Caring Connections has a Basic Service – more info.