Starting from £22.79 Per hour
Prices are negotiable and available for live in care, 24 hour care, Adults and Young Persons vary depending on complexity of needs.
Prices may vary depending on the complexity of your needs
Contact the office to book a free no obligation assessment
Competitive rates offered for all our services
Chiltern Healthcare has a Review Score of 9.9 (9.943) out of 10, based on 57 reviews in the last 2 years. Over all time Chiltern Healthcare has 57 reviews.
Review from Matthew S (Son of Client) published on 12 March 2025
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Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
Thank you so much for your review. We are truly honored to have been able to care for your mother and provide the support she needed. Knowing that our professionalism, attentiveness and compassion made a meaningful difference in her well-being means the world to us.We are especially grateful for your kind words about our team member - we will be sure to pass along your appreciation. It is our priority to ensure that every individual receives not only the highest standard of care but also the warmth and companionship they deserve.Your recommendation means so much to us, we are incredibly grateful for the trust you placed in Chiltern Healthcare. Wishing you and your family all the best.
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Review from Hussein J (Grandson of Client) published on 18 September 2024
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Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
We are incredibly grateful to hear that Chiltern Healthcare's team could provide the support and care your grandad needed during such a challenging time. Our staff members truly aim to bring a family-like approach to their work, so knowing that our carers became part of your family and treated your grandad with the care and respect he deserves means a lot to us. We'll be sure to pass along your appreciation to everyone involved in his care-they'll be touched by your gratitude. If there's ever anything more we can do, please do not hesitate to reach out.
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Review from Jake B (Son of Client) published on 1 August 2024
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Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
Thank you for sharing your experience with Chiltern Healthcare! We are very happy to hear that the care we provide to your father gives you and your family peace of mind. Knowing that our staff's support and communication are making a difference is truly rewarding.We are here whenever you need us, our team is available 24/7 just a call away to address any questions or concerns.
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Review from Ryan W (Grandson of Client) published on 9 July 2024
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Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
Thank you so much for your kind words and this wonderful 5-star review! We are thrilled to hear about your positive experience with Chiltern Healthcare. It means a lot to us that you felt welcomed with warmth and compassion from the very beginning. Our team is dedicated to providing genuine care and respect to all our clients, we are glad to know that your nan is comfortable, happy and engaged in activities she enjoys. Keeping families updated and ensuring peace of mind is a top priority for us, and we're delighted that you feel supported and informed about your nan's care. The sense of family we strive to create is what makes our work so special. We are grateful for your recognition of this. Thank you for recommending Chiltern Healthcare. We are honoured to care for your nan and to be a part of her life. If you need anything, please don't hesitate to reach out.
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Review from Lynne B (Daughter of Client) published on 2 July 2024
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Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
Thank you so much for your wonderful 5-star review! Your kind words mean the world to us, especially knowing the distance you are from them. We are thrilled to hear that our carers at Chiltern Healthcare have made such a positive impact on your dad. It is heart-warming to know that they've been compassionate, and respectful and have built a strong rapport with both parents. Our team strives to provide the best care possible, your feedback affirms that we're on the right track. We'll be sure to share your appreciation with the carers and the entire office team. Thank you for recommending us and for highlighting how important our care is for families. We're here to support you and your loved ones every step of the way.
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Review from D L (Son of Client) published on 19 June 2024
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Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
Thank you for your feedback. We truly appreciate your kind words about our exceptional staff members and the Regional Manager. It is wonderful to hear how her outstanding care and attention made a positive difference in your mum's well-being and life. We also acknowledge your concern about the occasional instances where the care provided did not meet our high standards. Your feedback is invaluable to us, and we will use it to address these issues and ensure consistency in the quality of care across all our staff. Thank you again for taking the time to share your thoughts. We are committed to continuous improvement and ensuring that every experience with us is a positive one.
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Review from Anne M (Daughter of Client) published on 10 June 2024
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Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
Dear Anne, your review has put a smile on all our faces here at Chiltern Healthcare! Thank you for sharing your experience over the past two years with Chiltern Healthcare. We strive to go the extra mile and lead our trained, professional care team with compassion, dignity and respect for all our service users. Rest assured, Mum is in good hands with Chiltern Healthcare and we will continue to support her in any way we can. We are one phone call away if you need us at any time.
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Review from Brian M (Husband of Client) published on 10 June 2024
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Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
Dear Brian, thank you for taking the time to write this review for the team at Chiltern Healthcare. All our staff are fully trained and it is very good to hear that the carers are genuinely caring and treat your wife with sincere dignity and respect when needed. We take pride in ensuring all concerns raised are actioned promptly and efficiently on the same day. The Chiltern Healthcare team are dedicated to providing high-quality care, and we always look for ways to go the extra mile. We appreciate your kind words. Thank you
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Review from Sabah D (Sister of Client) published on 10 June 2024
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Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
Dear Sabah, thank you for taking the time to write this 5-star review for the Chiltern Healthcare Team. We strive to provide continuity of care for all our service users. We are pleased to hear that the staff have gone above and beyond expectations! Our team are always here to listen, and it is important we respect your wishes and involve you in all aspects of your sister's care package. Please feel free to reach out to the team anytime. We are here to help. God Bless.
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Review from N D (Granddaughter of Client) published on 10 June 2024
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Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
Thank you so much for taking the time to write this heartfelt review. Our trained team at Chiltern Healthcare lead with their hearts, and we take pride in going the extra mile to ensure all our service users feel safe and respected and are treated with dignity. We take pride in providing high-quality, compassionate care, and we thank you for your kind words.
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Review from H K (Friend of Client) published on 31 May 2024
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Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
Thank you for your 5-star Review for Chiltern Healthcare. You will be pleased to know that your carer won The Carer of the Month award for her hard work and dedication. Your compliments mean a lot to our dedicated team who are working throughout the year to serve our community. Thank you so much.
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Review from Nichola G (Daughter of Client) published on 29 May 2024
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Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
Thank you so much for taking the time to complete this 5-star review for Chiltern Healthcare. We strive to provide continuous, high-quality care for all our clients. Your feedback is important to us. Having the same carer for our clients is important to us for familiarity and consistency in the care provided. At Chiltern Healthcare, our staff treat all clients like their own family, upholding our values of dignity, compassion and respect.
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Review from G L (Son of Client) published on 19 February 2024
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Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
Thank you for taking the time to write this review. Chiltern Healthcare Team understands that this must be a difficult time for Mum and all her loved ones. Rest assured, we will continue to offer Quality Compassionate Care to Mum. We are experts in this field and we will always keep going the extra mile where we can.
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Review from R d (Brother of Client) published on 25 January 2024
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Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
Thank you for taking the time to write this positive review. I'm glad our team at Chiltern Healthcare could provide an excellent service at this difficult time. Our dedicated 24/7 live-in care team provided quality compassionate care, The team at Chiltern healthcare extend our sympathies for your loss, your sister will be dearly missed. Once again we appreciate your recommendation. God Bless.
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Review from Leah B (Sister of Client) published on 9 January 2024
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Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
Thank you for your kind review! Chiltern Healthcare take pride in being responsive to all our clients. It is nice to hear that the management team and the South Team leader keep you up to date with all issues. We take pride in going the extra mile for our clients. Thank you once again for your kind words, it means a lot to us here at Chiltern Healthcare.
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Review from P H (Son of Client) published on 13 December 2023
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Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
Chiltern Healthcare is delighted to hear that our services have made a positive impact on your mother-in-law's daily life and provided you with the peace of mind you need, especially given the distance.
We greatly appreciate your kind words regarding our dedicated team of carers at Chiltern Healthcare. Your recommendation means the world to us and we are grateful for the trust you've placed in our services.
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Review from Shay M (Relative of Client) published on 7 November 2023
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Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
Chiltern Healthcare is proud to have been a part of your care journey. We take pride in our team delivering quality care, we are pleased that we managed to provide a service that you found amazing with no complaints. Please know that our door is always open if you ever require our services again in the future. Thank you for choosing Chiltern Healthcare, and we wish you all the best in your new home.
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Review from K B (Brother of Client) published on 26 October 2023
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Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
Thank you for taking the time to leave this wonderful 5-star review. It is inspiring to know that even with the distance between you in Canada; your brother is receiving exceptional care and support. Your appreciation of the staff at Chiltern Healthcare, including the morning carer and the carer who assists with shopping and gym visits, means a lot to us. We go the extra mile to ensure the well-being of all our clients. It's clear that the staff are making a positive impact, and your gratitude is a testament to their caring and friendly approach. Your brother is in excellent hands, and the entire team will continue to work hard. Thank you.
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Review from Robert P (Son of Client) published on 26 October 2023
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Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
Thank you for sharing your positive feedback about Chiltern Healthcare and the wonderful carers who have made a difference in your dad's life. It is very nice to hear that the staff have had such a positive impact on your father's well-being. Chiltern Healthcare play a crucial role in enhancing the quality of life for those we support. Your recommendation and gratitude are appreciated. Thank you once again for your 5-star review.
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Review from Sarah A (Daughter of Client) published on 19 October 2023
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Reply from Samir Bostan, Registered Manager at Chiltern Healthcare
Thank you for entrusting Chiltern Healthcare with your father's well-being. It is heartwarming to hear that over the past three years, the carers have consistently displayed a high level of knowledge, clear communication regarding any concerns or changes and most importantly, a deep sense of care and compassion towards your dad. Our role in supporting your father during his terminal illness is invaluable and we are proud to be a part of his care journey.
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The Review Score of 9.9 (9.943) out of 10 for Chiltern Healthcare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 57 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 57 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.943 for Chiltern Healthcare is calculated as follows: ( (320 Excellents x 5) + (11 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 335 Ratings = 4.943
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Chiltern Healthcare is based on 57 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 Feb 2023
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Job Title: Manager
Joined: 2019
Meet Tracey! With her unwavering compassion and dedication, she has been an invaluable member of our team for four incredible years. Starting from the field, Tracey has worked her way up to the esteemed position of manager, proving her exceptional skills and commitment every step of the way.
What sets Tracey apart is her genuine empathy and first-hand experience in the field. She understands the unique challenges and requirements of providing exceptional care. With her keen eye for detail, she effortlessly identifies all the necessary equipment to ensure your safety and well-being. You can rest easy knowing that Tracey will leave no stone unturned in delivering care that exceeds your expectations.
Tracey will always go above and beyond to make your healthcare journey a seamless one. Whether it's ordering vital equipment or assisting you with your healthcare package, she takes charge to ensure your needs are met with utmost care and professionalism.
Job Title: North Regional Manager
Joined: 2016
Meet Seynab Ali!
A remarkable individual who has been an integral part of Chiltern Healthcare since 2017. Starting as one of the first carers to join the company, Seynab has demonstrated unwavering dedication and a strong work ethic that has propelled her to her current position as the Regional manager for the North of Milton Keynes at Chiltern Healthcare.
Her journey from a carer to a managerial role is a testament to her hard work, determination, and tireless efforts.
With Seynab Ali at the helm, you can rest assured that your loved ones will receive the utmost care and attention they deserve. Her wealth of experience and her genuine dedication to making a positive impact in the lives of those she serves make her an invaluable asset to Chiltern Healthcare.
Job Title: South Regional Manager
Joined: 2017
Meet Lina!
From a dedicated carer to a remarkable leader, Lina has journeyed with us from the very beginning. With her compassionate heart and unwavering dedication, she has become an invaluable member of our Chiltern Healthcare family.
With a wealth of experience in end-of-life palliative care, Lina brings a unique understanding and sensitivity to our team. Her sharp eye for detail guarantees that no task goes unnoticed, ensuring that all necessary care and support are provided with precision.
Lina's commitment to providing exceptional care shines through in her impressive collection of 5-star reviews on Google from her clients. She consistently goes above and beyond to ensure all clients receive the utmost support and is always willing to take that extra step to make a positive difference.
As our South Team Leader at Chiltern Healthcare, we couldn't be prouder to have Lina on board.
Job Title: Medication Management/Senior Carer
Joined: 2019
Meet Dawne!
Dawne has risen through the ranks to become an invaluable member of our medication management team.
As the medication ordering guru, Dawne plays a crucial role in ensuring that none of our clients ever run out of their vital medications. Working closely with all our carers, Dawne meticulously coordinates medication orders to prevent any potential disruptions.
Her unwavering attention to detail is of utmost importance, as running out of medication could lead to serious repercussions. It's Dawne's patience, diligence and expertise that make her an asset in this role at Chiltern Healthcare.
With a string of glowing 5-star reviews, Dawne has earned a well-deserved reputation for her exceptional compassion and willingness to go the extra mile. Starting her journey as a carer on her trusty motorbike, Dawne's commitment to delivering exceptional care to her clients, regardless of weather conditions, has propelled her to the vital role she holds today.
Chiltern Healthcare is proud to have Dawne on our team, making a real difference in the lives of the clients we serve.
Job Title: Care Plan and Risk Assessor Manager
Joined: 2022
Meet Sarah!
The warm and welcoming face of Chiltern Healthcare! As our dedicated pre-assessor, Sarah will be your first point of contact when booking in for an assessment.
With an impressive 9 years of experience in the healthcare sector, Sarah brings a wealth of knowledge and expertise to the table. Her passion lies in assisting and supporting our clients. She has already positively impacted the lives of over 100+ individuals.
From ordering hospital beds and slide sheets to referring occupational therapists and District Nurses, Sarah goes above and beyond to identify ways to help those in need. Her attention to detail and addressing various needs is truly commendable.
You will be able to work closely with Sarah to tailor a person-centred care plan that suits you, or your loved one's.
With Sarah by your side, you can rest assured that you'll receive the compassionate care and attention you deserve throughout your journey with Chiltern Healthcare.
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