Chiltern Healthcare

Suite 3a & 3b, Douglas House, 32-34 Simpson Road, Fenny Stratford, Bletchley, Milton Keynes MK1 1BA
Submit a Review
9.9 57 Reviews
  • Chiltern Healthcare, Milton Keynes
Chiltern Healthcare is a well-established and well-respected home care provider in Milton Keynes, working alongside Milton Keynes Council, CHC Continuing Health Care and Milton Keynes Access team. The company offers services for both adults and children in the community with the highest quality of compassionate care.

To guarantee the safety and comfort of clients, Chiltern Healthcare has three registered nurses working in-house. Their presence ensures that clients' safety, dignity, respect, privacy, health, wishes, choices and rights and best interests are always at the forefront of the care services.

The team understands that you as a client are unique and have your own specific desires and needs. That's why Chiltern Healthcare takes the time to listen to and understand your individual preferences, ensuring that your voice is heard and respected. By incorporating your wishes into the care planning process, they create a customised approach that aligns with your goals and values.

Staff members are fully trained, DBS checked and are capable of assisting clients with various activities of daily living on a regular basis. Some of the assistance they provide includes; personal hygiene care, maintaining cleanliness, assisting with shopping and running errands, planning and preparing meals, accompanying clients to medical appointments or social events, offering medication administration and reminders and providing companionship.

Chiltern Healthcare is able to cater to your individual needs and preferences. Chiltern healthcare has a 24 hours a day helpline and are there to help you at anytime.

Show Chiltern Healthcare on the Map

Care Provided by Chiltern Healthcare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Chiltern Health & Business Training (Healthcare Division) Ltd
  • Person in charge
  • Samir Bostan (Registered Manager)

Funding & Fees Guide for Chiltern Healthcare

  • Prices

  • Starting from £22.79 Per hour

  • Prices are negotiable and available for live in care, 24 hour care, Adults and Young Persons vary depending on complexity of needs.


    Prices may vary depending on the complexity of your needs
    Contact the office to book a free no obligation assessment


    Competitive rates offered for all our services

Chiltern Healthcare Reviews (57)

Total of 57, showing 21-40
9.9

Chiltern Healthcare has a Review Score of 9.9 (9.943) out of 10, based on 57 reviews in the last 2 years. Over all time Chiltern Healthcare has 57 reviews.

Overall Experience

  • 54
  • 3
  • 0
  • 0
  • 0

Date Published

57
1
12
57
0

Review from M K (Relative of Client) published on 18 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hats off to Chiltern Healthcare. They cared for my granddad. Even the manager and his brother attended at times to do his care themselves. And having a team leader that spoke my grandad's language completed everything. If I could I would select ten stars. Always going above and beyond. Well done Chiltern
Healthcare.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare

Thank you for taking the time to acknowledge our efforts in providing excellent care for your granddad. Chiltern Healthcare takes pride in going above and beyond to provide outstanding care. Your desire to give us ten stars speaks volumes about the quality of service provided. Our management team are always willing to go the extra mile, this is a testament to our commitment. Having a team leader who could communicate in your granddad's language is also a fantastic touch. Thank you for sharing your experience with Chiltern Healthcare.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Susan G (Wife of Client) published on 18 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been diagnosed with a rare neurological degenerative condition. At first, I was able to care for him myself but as his condition progressed it became incredibly difficult for me to continue with his care.
The day the two carers walked into our house everything changed.
They have made
an awful situation much easier for us to cope with. Their care, dedication and commitment not just to my husband but to us as a whole family is exceptional. They have helped, supported and advised us with many difficult situations. They treat my husband with dignity and respect and although he can not communicate I know he is happy and well cared for. I would not hesitate to recommend Chiltern Health Care.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare

Thank you so much for sharing your heartfelt and touching 5-star review.
It is clear that you've been through a challenging journey with your husband's rare neurological condition and your words truly emphasise the significant impact Chiltern Healthcare has had on your lives.
Your mention of the staff's treatment of your husband with dignity and respect, even when he cannot communicate, speaks volumes about the team's compassion and professionalism. Knowing that your husband is content and well cared for is undoubtedly a great relief during these difficult times.
Please know that our thoughts are with you and your husband during this challenging journey and we are here to support you in any way we can.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from S R (Daughter of Client) published on 12 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been having care provided by Chiltern for 18 months. They are the most wonderful, kind, caring individuals. They’ve taken time to get to know my father and know exactly what he needs and his likes/dislikes. They communicate with all family members and treat both my parents with kindness
and respect. My mother also started having personal care with Chiltern about 8 months ago. She really struggled with the idea of losing another aspect of her independence but the carers have been so kind and considerate. They chat pleasantly and check what she would like them to do and what she’d like to do herself. As their daughter, it is so important for me to know my parents are happy with the carers coming in and out of their house and they are. I trust them with my precious parents, completely.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare

It's incredibly rewarding for us to hear about the positive experience your family has had with Chiltern Healthcare over the past 18 months.
We're genuinely touched to know that our dedicated team of carers has taken the time to get to know your father and understand his specific needs and preferences. Communication with family members and treating both your parents with kindness and respect is at the core of our values and we're thrilled that your parents feel the care and consideration we provide.
As a daughter, your peace of mind is of utmost importance to us, it brings us great joy to know that you can trust Chiltern Healthcare with the care of your precious parents. We are here to support and provide the best care possible for your family and we're always just a call away if you need anything.
Thank you for your trust and for sharing your kind words.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sarah G (Mother of Client) published on 12 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has very specific needs and this has meant we are only able to have one member of staff, so our view is based strictly on her. I will say that the company have been very understanding and not insisted we have an alternative career and has worked with us when essential.
My daughter's carer
has become more like a family member. They have special places they visit together like parks and everything is centred around my daughter and her needs, likes and dislikes. The carer is kind and patient and as a family, we feel she genuinely cares about our daughter and understands her needs. As a family, we don’t have a support network locally so it’s important to have that time with our older kids.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare

It is heartening to hear that your daughter's carer has become more than just a caregiver – she's become a cherished family member. Creating a bond and providing personalised care is at the core of our values. We are thrilled to know that the care is centred around your daughter's individual needs, likes and dislikes. Kindness and patience are qualities we hold in our staff at Chiltern Healthcare and we're pleased to hear that they genuinely care about your daughter and understand her requirements. Please know that we are here for you and your older kids and we truly appreciate your kind words and the trust you've placed in Chiltern Healthcare.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Hayley F (Granddaughter of Client) published on 12 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely polite ladies. Always happy to help. The team leader goes above and beyond. Has genuine care for my grandad and it makes me happier about his situation. I only hope that Chiltern is awarding my nans care should she require it.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare

It is wonderful to hear that our team at Chiltern Healthcare, including the team leader, have made a positive impact on your family's experience.
Our team are dedicated to providing excellent care and support. It is good to hear that they are always polite, happy to help and genuinely care for your grandad. Going the extra mile is a core value for us and we're delighted that our team leader's commitment to your grandad's well-being has made you feel more reassured about his situation.
Your mention of your nan's care is also noted and rest assured that Chiltern Healthcare are equally committed to providing the same high level of care should she require it in the future. We are here to support your family every step of the way.
Thank you for your kind words.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Karen P (Daughter of Client) published on 12 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We would be absolutely lost without the great care provided by Chiltern, in particular two of the carers, but the team as a whole.
When needed, the office team are easily contactable, responds very quickly and efficiently and any queries are dealt with most professionally.
We have had care teams
for my Dad for some time now but in truth, the care extends to our family too. Mum is supported wonderfully and on many an occasion the care team has shouldered her burden in times of emergency.
They have got to know our family, and indeed, I think of them as extended family such is the bond and trust we have. My Dad feels safe with the care team and that's the important thing. He knows how reliant he is on them and they treat him with total dignity and respect and as if he were their relative.
Often they go above and beyond and I would recommend this care service to anyone.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare

Thank you for your glowing recommendation. Your feedback inspires us to continue delivering the best care possible. Knowing that your Dad feels safe and that he is treated with dignity and respect with us at Chiltern Healthcare truly is heart warming. Our goal at Chiltern Healthcare is not just to provide care but to become an integral part of your family's support system. We are delighted to hear that you have found that with us. We are always dedicated to delivering the highest level of care and going above and beyond.
Chiltern Healthcare are grateful for your kind words about our office team's responsiveness and professionalism. Being easily contactable and efficiently addressing queries is essential for us.
It's clear that a strong bond and trust have formed between your family and our care team at Chiltern Healthcare and we cherish the idea of being considered an extended family.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Carla F (Mother of Client) published on 12 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We’ve had no better care for my mother, the care she receives has made a real difference and we’d be lost without the team leader who helps us endlessly and has helped us settle as a family. It’s been lovely having good quality carers around and the team leader makes sure all our needs are met.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare

Quality care is at the heart of what we do and we are delighted that you've found that with Chiltern Healthcare. Our team leader and the entire care team are dedicated to ensuring that your family's needs are met, we are pleased to have been a source of support and comfort.
Thank you for the trust you've placed in Chiltern Healthcare to provide care for your mother, please know that we are here to continue providing the best care possible for your family. If you ever need anything, don't hesitate to reach out. Your trust and feedback are greatly appreciated.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Catherine S (Daughter of Client) published on 5 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They look after my father with care.
Highly Recommended team couldn’t wish for a better team to look after him.
Treat him with the care and dignity that he deserves I’m 100% happy to leave my dad in their care.
Thank you so much.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare

Chiltern Healthcare team would like to thank you for sharing your positive feedback. Our top priority is to ensure the well-being, comfort and dignity of our clients. It is heart warming to know that your father is being treated with the care and respect he deserves.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from D K (Daughter of Client) published on 4 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer helped my mother enjoy the last few weeks of her life, she shone care, adoration and practical support, including getting me through those dark days, can't thank her enough. You couldn't find a better than engaging Chiltern Healthcare.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare

We are deeply moved by your heartfelt review. Our team at Chiltern Healthcare is dedicated to providing compassionate and exceptional care, especially during difficult times. We are glad to hear that our carers and team leader were able to bring comfort and support to your mother during her final weeks and that you found comfort in their care and guidance.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A A (Client) published on 4 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well done Chiltern Healthcare.
You have been amazing as a team.
Big thank you to the team leader who always goes above and beyond.
She is a credit to the company I am very happy with the service I receive, my heartfelt thank you.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare

We are thrilled to hear that you are pleased with the service provided by Chiltern Healthcare and our dedicated team.
Our team leader and the entire staff are committed to going above and beyond to ensure that our clients receive the best possible care. Your appreciation and gratitude mean a lot to us, we will continue to strive for excellence in providing the care and support the community deserve.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Mark J (Son of Client) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’m so grateful to find a company like Chiltern Healthcare. They provided a service to my dad which was outstanding without compromising on the quality of care. My dad needed twenty-four hour care. His team of carers were very compassionate, kind, caring and experienced. They treated my dad with respect
and were very patient with him. I am very happy to have found such a company and would recommend Chiltern Healthcare to anyone looking for care for a loved one. I am forever grateful.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare

Providing compassionate, kind and experienced care is at the core of what we do at Chiltern Healthcare. Knowing that your dad received such dedicated attention for his 24/7 care warms our hearts. Our team of carers are committed to treating every client with the utmost respect and patience, ensuring their well-being and comfort at all times. Thank you for your review.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A C (Sister of Client) published on 18 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are very kind and have made every effort to get to know my sister so that they can best help her. She has one main carer with 2 others helping and she has a very good relationship with all of them. They cope with her complex needs very well and are very good at keeping me informed. They are
helping her to improve her skills in looking after herself.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare

Thank you. We are delighted to hear that the carers have shown kindness and dedication in supporting your sister.
Chiltern Healthcare works hard to coordinate our team to ensure continuity of care. It is great to know that the team have taken the time to build a strong rapport with your sister and yourself.
It is reassuring that they are skilled in managing her complex needs and maintaining effective communication with family members.
Your feedback highlights the quality care provided by Chiltern Healthcare, we thank you for taking the time to share this.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Dorica M (Client) published on 18 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

fantastic, she is a very professional, caring very compassionate caregiver. She treats me as an individual and not my disability, she is very patient with me l don't know what l would have done without her. She's always reassuring me whenever l'm feeling low, she is a kind-hearted well soft-spoken woman.
Overall this is an outstanding company all the workers are professional and hardworking.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare

Thank you for sharing your experience with Chiltern Healthcare.
It is heartwarming to hear that our caregiver has provided you with exceptional care, treating you as an individual and offering unwavering support. Her professionalism, compassion and patience have clearly made a significant impact on your well-being.
Chiltern Healthcare are delighted to have played a role in being there for you and we are humbled by your kind words.
God Bless you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Z A (Friend of Client) published on 16 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant experience. Hard-working and dedicated staff working over and above expectations. Reliable organisation that cares and empathises with its clients /service users. I am confident and would recommend Chiltern to all my friends and relatives.
Keep up the hard work!

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare

Thank you for your wonderful review.
We greatly appreciate your kind words and recommendation for Chiltern Healthcare. Our team is committed to delivering exceptional service and exceeding expectations where possible. Your support means a lot to our Chiltern Family.
We will continue to work hard and provide the best experience possible.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Naeemah A (Client) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been extremely pleased with the service and support I have been receiving. My carer always makes herself available to support me and makes me feel extremely valued and supported. She takes the time to completely understand my needs and goes over and beyond to ensure that I am well cared for.
I feel like she has become a part of my family and can confidently say that her services are highly recommended. Thank you!

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare

We are delighted to hear that you have been extremely pleased with the service and support you have received at Chiltern Healthcare. It warms our hearts to know that your carer has been making a significant, positive impact on your life and going above and beyond to ensure your needs are met. We believe that building a strong, caring relationship is essential and we are thrilled to hear that your carer has become like family to you. Thank you for taking the time to write this review. God bless you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Austin J (Client) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care was first-rate. All the carers were kind and cheerful and my spirits lifted whenever I saw them. You couldn't ask for better service. I give them five stars in all categories. Thank you.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare

Thank you for your recognition and appreciation for the Chiltern Healthcare team. We work twenty-four hours a day to ensure we are always here to deliver a high quality standard of care. It is nice to hear that our trained professional team were able to lift your spirits and cheer you up. We are always here to help and appreciate your feedback.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from C A (Daughter-in-law of Client) published on 8 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Back in 2020, my father-in-law was suffering with terminal brain cancer, which led him to be bed-bound requiring additional support. The team were amazing in meeting all of his needs. Regardless of being bed bound and unable to communicate due to the language barrier, they made sure he was very well
looked after, from personal hygiene to giving compassionate care. The carer looked after him like he was her own father, having conversations and making him genuinely happy. The team not only cared for him but the whole family. It turned such a sad experience into a more positive one. Until the day he passed the team was there looking after him.
I just want to say a huge thank you to the whole team - It is people like you that make end-of-life care so much easier for the family. I will never be able to thank you all more.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare

It is truly touching to hear how the team at Chiltern Healthcare went above and beyond to ensure your father-in-law's comfort and well-being during a difficult time. We are a dedicated and compassionate team who are always willing to go the extra mile. Your gratitude and appreciation for our efforts are truly heartwarming. For anyone looking for the kind of support and experience that can transform difficult moments into more positive ones. Contact us today to learn how we can be there for you and your family.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Rifat P (Mother of Client) published on 7 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Three years have flown by. No amount of words can comprehend the joy Chiltern Healthcare have brought to my son's life. He needed a fun, creative, social and caring environment. In giving him a life, they have given me one too. Always happy to accommodate respite for me, going above and beyond at all
times. They are true examples of Muslims and they have a natural affinity to reach out and care. My son’s care is complex and in managing his health difficult discussions have to take place. I wish anyone who has looked after him one hundred fold success back. May they be looked after, may they have the joy as they have given my son. Thanks a million.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare

Thank you so much for your heartfelt review. We are incredibly grateful for your kind words and are delighted to hear about the positive impact Chiltern Healthcare team has had on your life. Providing a family like environment with continuity of care is our utmost priority. We are touched by the deep connection you and your son have felt with our compassionate care support workers. Your recognition of our efforts means the world to us. We will continue to go above and beyond to provide the best care possible for your son. Your wishes and blessings are sincerely appreciated. Thank you for being a part of our Chiltern Healthcare family.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from P B (Client) published on 2 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thanks to Chiltern Healthcare for taking care of me. My main carer is outstanding, cooks for me from scratch, cleans my house and does my laundry. Also my other carer is very good too, as she takes me out on socials to the gym and does my shopping. I am grateful to them. Thank you.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare

Thank you so much for your kind words! We are delighted to hear that our team at Chiltern Healthcare has been able to provide exceptional care and support for you.
Going the extra mile is at the core of our philosophy, we take pride in providing quality care. Your appreciation means a lot to us. We will continue to be here for you whenever you need us. We are all one big family. Thank you again!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Dawn G (Daughter of Client) published on 2 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care was provided for my mum by the team at a very difficult time. They went above and beyond to look after Mum after a stay in hospital that left her bedridden. They were amazing. The dignity and care they showed to our mum
and us as a family was fantastic and I cannot thank them enough.

Reply from Samir Bostan, Registered Manager at Chiltern Healthcare

It means the world to us that we could provide amazing care for your mum during such a difficult time. Our team goes above and beyond to ensure the well-being and comfort of our clients, we are delighted that we could make a positive impact.
The dignity and care we offer to both our clients and their families are essential aspects of our service. We will continue to maintain this level of commitment.
Thank you for trusting Chiltern Healthcare with your mum's care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.9 (9.943)

Overview of Review Score

The Review Score of 9.9 (9.943) out of 10 for Chiltern Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 57 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 57 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.943 for Chiltern Healthcare is calculated as follows: ( (320 Excellents x 5) + (11 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 335 Ratings = 4.943

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Chiltern Healthcare is based on 57 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (5)

Tracey

Tracey Amphlett

Job Title: Manager

Joined: 2019

Meet Tracey! With her unwavering compassion and dedication, she has been an invaluable member of our team for four incredible years. Starting from the field, Tracey has worked her way up to the esteemed position of manager, proving her exceptional skills and commitment every step of the way.


What sets Tracey apart is her genuine empathy and first-hand experience in the field. She understands the unique challenges and requirements of providing exceptional care. With her keen eye for detail, she effortlessly identifies all the necessary equipment to ensure your safety and well-being. You can rest easy knowing that Tracey will leave no stone unturned in delivering care that exceeds your expectations.


Tracey will always go above and beyond to make your healthcare journey a seamless one. Whether it's ordering vital equipment or assisting you with your healthcare package, she takes charge to ensure your needs are met with utmost care and professionalism.


Seynab

Seynab Ali

Job Title: North Regional Manager

Joined: 2016

Meet Seynab Ali!


A remarkable individual who has been an integral part of Chiltern Healthcare since 2017. Starting as one of the first carers to join the company, Seynab has demonstrated unwavering dedication and a strong work ethic that has propelled her to her current position as the Regional manager for the North of Milton Keynes at Chiltern Healthcare.

Her journey from a carer to a managerial role is a testament to her hard work, determination, and tireless efforts.


With Seynab Ali at the helm, you can rest assured that your loved ones will receive the utmost care and attention they deserve. Her wealth of experience and her genuine dedication to making a positive impact in the lives of those she serves make her an invaluable asset to Chiltern Healthcare.


Lina

Lina Begum

Job Title: South Regional Manager

Joined: 2017

Meet Lina!


From a dedicated carer to a remarkable leader, Lina has journeyed with us from the very beginning. With her compassionate heart and unwavering dedication, she has become an invaluable member of our Chiltern Healthcare family.


With a wealth of experience in end-of-life palliative care, Lina brings a unique understanding and sensitivity to our team. Her sharp eye for detail guarantees that no task goes unnoticed, ensuring that all necessary care and support are provided with precision.


Lina's commitment to providing exceptional care shines through in her impressive collection of 5-star reviews on Google from her clients. She consistently goes above and beyond to ensure all clients receive the utmost support and is always willing to take that extra step to make a positive difference.


As our South Team Leader at Chiltern Healthcare, we couldn't be prouder to have Lina on board.


Dawne

Dawne Williams

Job Title: Medication Management/Senior Carer

Joined: 2019

Meet Dawne!


Dawne has risen through the ranks to become an invaluable member of our medication management team.


As the medication ordering guru, Dawne plays a crucial role in ensuring that none of our clients ever run out of their vital medications. Working closely with all our carers, Dawne meticulously coordinates medication orders to prevent any potential disruptions.


Her unwavering attention to detail is of utmost importance, as running out of medication could lead to serious repercussions. It's Dawne's patience, diligence and expertise that make her an asset in this role at Chiltern Healthcare.


With a string of glowing 5-star reviews, Dawne has earned a well-deserved reputation for her exceptional compassion and willingness to go the extra mile. Starting her journey as a carer on her trusty motorbike, Dawne's commitment to delivering exceptional care to her clients, regardless of weather conditions, has propelled her to the vital role she holds today.


Chiltern Healthcare is proud to have Dawne on our team, making a real difference in the lives of the clients we serve.


Sarah

Sarah Mandhu

Job Title: Care Plan and Risk Assessor Manager

Joined: 2022

Meet Sarah!


The warm and welcoming face of Chiltern Healthcare! As our dedicated pre-assessor, Sarah will be your first point of contact when booking in for an assessment.


With an impressive 9 years of experience in the healthcare sector, Sarah brings a wealth of knowledge and expertise to the table. Her passion lies in assisting and supporting our clients. She has already positively impacted the lives of over 100+ individuals.


From ordering hospital beds and slide sheets to referring occupational therapists and District Nurses, Sarah goes above and beyond to identify ways to help those in need. Her attention to detail and addressing various needs is truly commendable.


You will be able to work closely with Sarah to tailor a person-centred care plan that suits you, or your loved one's.


With Sarah by your side, you can rest assured that you'll receive the compassionate care and attention you deserve throughout your journey with Chiltern Healthcare.


Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Chiltern Healthcare to verify any information. View our terms and conditions. Chiltern Healthcare has a Platinum Service – more info.