Daisy Chain Care Team Ltd

2 Brownfields Court, Welwyn Garden City AL7 1AJ
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7.8 1 Review
  • Daisy Chain Care Team Ltd, Welwyn Garden City

Care Provided by Daisy Chain Care Team Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Daisy Chain Care Team Ltd
  • Person in charge
  • Stacy Vaughan (Manager)

Daisy Chain Care Team Ltd Reviews (1)

7.8

Daisy Chain Care Team Ltd has a Review Score of 7.8 (7.833) out of 10, based on 1 reviews in the last 2 years. Over all time Daisy Chain Care Team Ltd has 1 review.

Overall Experience

  • 1
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  • 0
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Date Published

1
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Overall Experience  Overall Experience 5.0 out of 5

The staff at Daisychain were so supportive to my mum. We started using them for one day a week to shower her. It then increased to once a day in the morning. They went above and beyond calling the GP and Pharmacy on my behalf when I was unable to. They regularly reviewed mum's care with mum before her
dementia got worse and then with me later. Mum never complained about any of the carers and I never was concerned with her care. The manager was excellent and always kept me informed of any concerns they had with mum. I cannot rate highly enough Daisychain.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 7.8 (7.833)

Overview of Review Score

The Review Score of 7.8 (7.833) out of 10 for Daisy Chain Care Team Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Daisy Chain Care Team Ltd is calculated as follows: ( (5 Excellents x 5) + (1 Goods x 4) ) ÷ 6 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Daisy Chain Care Team Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Feb 2022

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Daisy Chain Care Team Ltd

What Type of Services does Daisy Chain Care Team Ltd offer?

Daisy Chain Care Team Ltd offers Home Care.