Kare Plus Loughborough has a Review Score of 7.8 (7.833) out of 10, based on 1 reviews in the last 2 years. Over all time Kare Plus Loughborough has 3 reviews.
Review from M H (Client) assisted by family/friend published on 5 December 2024
Submitted via Postal Card •
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Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Susan B (Wife of Client) published on 19 June 2019
Submitted via Postal Card •
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Reply from at Kare Plus Loughborough
Thanks Sue for the lovely feedback.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sarah S (Client) published on 12 April 2019
Submitted via Postal Card •
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Reply from Lynda, Manager at Kare Plus Loughborough
Hi Sarah,
Thank you so much for your kind words. At Kare Plus Loughborough, we always do our best to go above and beyond for everyone we care for. We are so happy that we have made a positive impact on your well-being and it is truly a pleasure. We will endeavour to always provide high-quality care.
Best wishes,
Lynda
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 7.8 (7.833) out of 10 for Kare Plus Loughborough is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.833 for Kare Plus Loughborough is calculated as follows: ( (5 Excellents x 5) + (1 Goods x 4) ) ÷ 6 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Kare Plus Loughborough is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 25 Jun 2019
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